Submit a Review for Home Instead (Bath)
Pickwick Park, Park Lane, Corsham, SN13 0HN
View Full Details of Home Instead (Bath)Latest Reviews for Home Instead (Bath)
10 July 2025
We've been very grateful for the support provided by the the Home Instead care team over the past few weeks as my father has recovered from surgery and adapted to a significant decline in mobility. The carers have visited regularly to assist him with getting dressed each morning and to support his gentle rehabilitation efforts. They've been consistently kind, patient, and respectful - both to my father and to the wider family who've been involved in his care. Their presence has brought structure and calm to what has been a very challenging period, and we've found them to be completely reliable and professional at every step. It's made a real difference to my father's wellbeing and to our peace of mind, and we wouldn't hesitate to recommend their services to others facing similar circumstances.
24 June 2025
Everyone was very kind and accommodating, especially as my father's needs seemed to change on an almost daily basis. He was assisted to remain independent with dignity and consideration and he looked forward to the visits from his care professionals. It was easy to contact the office and maintain communications and the family portal was also helpful.
11 June 2025
The support and genuine care my dad received from the whole team has been fabulous. Dad was reluctant to have carers but because of the way in which this team works, he quickly overcame this and enjoyed his visits from the team. As a family we have been so impressed with the way in which the team have cared and adapted to my dad's changing needs . They have treated him with kindness and dignity at all times, and this has enabled him to retain his independence in living at home longer. We will be forever grateful for this. Thank you.
27 May 2025
We engaged Home Instead to provide support to my sister, following a very professional and reassuring first meeting. Almost immediately after they started she was admitted to hospital for a couple of weeks, but it was easy to work around this and they were there to assist when she came out. Happily, she improved to a point where she did not need further visits, but they were very helpful during the time we needed them and communications were excellent throughout. We will be very happy to use then again, should the need arise.
16 May 2025
Carers was very good dealing with my mother who has slight dementia they built a good relationships . Down side was the manager who on a meeting with my self and mother made 2 false allegations about me and was very rude so I made a complaint but the owners cancelled the contract.
13 May 2025
Home Instead was helping to look after my husband at home while he was suffering from terminal cancer. We were very impressed by their carers - they were efficient, punctual, kind and never let us down. They were also carers in the true sense, not just fulfilling a role but interacting with my husband and the rest of the family as individuals who were going through a difficult time. We would not hesitate to recommend Home Instead to other in a similar position and wish the Company and their wonderful carers all the Best for the future.
28 April 2025
Perfectly happy with the help you have given me Very nice ladies, helpful and kind. Would highly recommend Home Instead Good organisation, punctuality in visits and also helpful to be introduced to and meet the prospective carers ahead.
24 April 2025
The Field Care Supervisor(s) and their Home Instead team are wonderful. A positive initial home visit to my 92-year-old mother resulted in an excellent bespoke care package. Circumstances quickly dictated that enormous changes in provision was required. Everyone was incredibly flexible, professional and kind. In discussing my mother's rapidly changing circumstances. The advice was constructive, and the team were willing to go that extra mile. Positive relationships were established by the whole Home Instead team with my Mum but also with her wider family, as we all supported each other. The confidence in knowing when carers would arrive, who would they be, and that the full allocation of time would be used professionally and socially was immeasurable and wonderfully reassuring. I can wholeheartedly recommend Home Instead to support independent living of a loved one from a stimulating and compassionate perspective. Thank you for the care and the brilliant advice. Never forgotten.
03 April 2025
My Dad received excellent support at home from experienced and supportive carers. The care manager was very responsive and communication was always good. The care manager made lots of helpful suggestions over the months of things that would be useful for Dad. The app was a fantastic way to see what has gone on during each visit and was invaluable when things were going downhill. My Dad was treated with kindness and dignity and was supported to make his own choices. Home instead kept closely in touch when he was having more difficulty and quickly increased the package of care - although unfortunately did not have enough hours for him to remain at home. I would highly recommend them.
06 March 2025
The ladies that visit & care for mum are lovely and get on really well with her, they care about her & try & make sure she is well & happy. Any problems they let the office/ family know straight away, they are a peace of mind having them visit mum.
04 March 2025
All the carers who support my mother (93 with vascular dementia) and my mentally handicapped brother are really good. They are patient, caring, supportive and a great help to them both.
26 February 2025
Home Instead have been truly excellent in providing help/care for my 95 year old mother. The helpers have been very well chosen to suit my mother's needs and we all love them and appreciate how thoughtful and capable they are. Thank you!
11 February 2025
The team caring for my father were wonderful and formed great relationships with him over their time with him. As dates and needs changed, the management team responded quickly and efficiently, to make sure there was always care.
07 February 2025
Home Instead provided daily care for my mum for nearly three years. The care professionals were kind and conscientious. My mum built bonds with many of them and grew fond of a few specific individuals who gave her a sense of friendship and fun as well as caring. The office staff were always responsive to requests and any issues were dealt with quickly and efficiently. I was always kept informed of my mum's welfare. Home Instead are not cheap but I do feel that the service they provide is worth the money. I would have no hesitation in recommending Home Instead to anyone looking for care in their home.
18 September 2024
Our experience of using Home Instead was brief but we found the staff both in the office and those who came to the house supportive and understanding of our situation which came about in August and as we approached a bank holiday weekend.
02 August 2024
I have nothing but praise for our wonderful team of carers who visit us four times daily every week. They always bring so much love, joy and happiness as well as exceptional care, concern and professionalism. They are so kind, helpful and encouraging in every way and are a great comfort and reassurance for me.
18 June 2024
I have been so impressed with the support, care and management by Home Instead since the first day we met with Dad to discuss his needs. Client's individual needs are their priority and this shone through from the manager to all carers in the team, in their attentiveness and care with my dad, to their detailed and thoughtful correspondence, ensuring my sister and I were always fully informed. The team were always very flexible and adapted care routines to fit with Dad's/our wishes (it's definitely not easy to initiate care when your dad wants to maintain full independence!). The field care supervisor's guidance was deeply appreciated as we navigated through changing care requirements, and we are grateful to have had Home Instead's support on this journey. Thank you!
12 June 2024
Home Instead has given outstanding daily care to our dad over the last few months which has enabled him to stay at home as long as possible. The service is professional, warm and personalised. We have been able to increase care levels as required and the team worked so hard to make sure that Dad's needs were met. At critical times they went above and beyond, maintained excellent communication with us, and always put Dad's well-being and dignity at the heart of their planning and care. Having no previous experience of engaging care services, we were so pleased to find that Home Instead worked closely with us, and gave us regular and detailed feedback throughout the time they supported Dad so that we knew he was safe and well looked after by the team. I cannot recommend their care services highly enough.
14 May 2024
The care I have received has been excellent, backed up by great support from the office team. I feel confident that I am in good hands. I know that I will have reliable help which gives me enormous peace of mind.
10 April 2024
Very pleased with the support of the carers who look after my husband and help with ironing and other tasks which require attention while I attend my once-weekly swimming session. Since the end of last year, I have once a fortnight had help with my cleaning and cannot fault the outcome.
Latest Reviews for Home Instead (Bath)
10 July 2025
We've been very grateful for the support provided by the the Home Instead care team over the past few weeks as my father has recovered from surgery and adapted to a significant decline in mobility. The carers have visited regularly to assist him with getting dressed each morning and to support his gentle rehabilitation efforts. They've been consistently kind, patient, and respectful - both to my father and to the wider family who've been involved in his care. Their presence has brought structure and calm to what has been a very challenging period, and we've found them to be completely reliable and professional at every step. It's made a real difference to my father's wellbeing and to our peace of mind, and we wouldn't hesitate to recommend their services to others facing similar circumstances.
24 June 2025
Everyone was very kind and accommodating, especially as my father's needs seemed to change on an almost daily basis. He was assisted to remain independent with dignity and consideration and he looked forward to the visits from his care professionals. It was easy to contact the office and maintain communications and the family portal was also helpful.
11 June 2025
The support and genuine care my dad received from the whole team has been fabulous. Dad was reluctant to have carers but because of the way in which this team works, he quickly overcame this and enjoyed his visits from the team. As a family we have been so impressed with the way in which the team have cared and adapted to my dad's changing needs . They have treated him with kindness and dignity at all times, and this has enabled him to retain his independence in living at home longer. We will be forever grateful for this. Thank you.
27 May 2025
We engaged Home Instead to provide support to my sister, following a very professional and reassuring first meeting. Almost immediately after they started she was admitted to hospital for a couple of weeks, but it was easy to work around this and they were there to assist when she came out. Happily, she improved to a point where she did not need further visits, but they were very helpful during the time we needed them and communications were excellent throughout. We will be very happy to use then again, should the need arise.
16 May 2025
Carers was very good dealing with my mother who has slight dementia they built a good relationships . Down side was the manager who on a meeting with my self and mother made 2 false allegations about me and was very rude so I made a complaint but the owners cancelled the contract.
13 May 2025
Home Instead was helping to look after my husband at home while he was suffering from terminal cancer. We were very impressed by their carers - they were efficient, punctual, kind and never let us down. They were also carers in the true sense, not just fulfilling a role but interacting with my husband and the rest of the family as individuals who were going through a difficult time. We would not hesitate to recommend Home Instead to other in a similar position and wish the Company and their wonderful carers all the Best for the future.
28 April 2025
Perfectly happy with the help you have given me Very nice ladies, helpful and kind. Would highly recommend Home Instead Good organisation, punctuality in visits and also helpful to be introduced to and meet the prospective carers ahead.
24 April 2025
The Field Care Supervisor(s) and their Home Instead team are wonderful. A positive initial home visit to my 92-year-old mother resulted in an excellent bespoke care package. Circumstances quickly dictated that enormous changes in provision was required. Everyone was incredibly flexible, professional and kind. In discussing my mother's rapidly changing circumstances. The advice was constructive, and the team were willing to go that extra mile. Positive relationships were established by the whole Home Instead team with my Mum but also with her wider family, as we all supported each other. The confidence in knowing when carers would arrive, who would they be, and that the full allocation of time would be used professionally and socially was immeasurable and wonderfully reassuring. I can wholeheartedly recommend Home Instead to support independent living of a loved one from a stimulating and compassionate perspective. Thank you for the care and the brilliant advice. Never forgotten.
03 April 2025
My Dad received excellent support at home from experienced and supportive carers. The care manager was very responsive and communication was always good. The care manager made lots of helpful suggestions over the months of things that would be useful for Dad. The app was a fantastic way to see what has gone on during each visit and was invaluable when things were going downhill. My Dad was treated with kindness and dignity and was supported to make his own choices. Home instead kept closely in touch when he was having more difficulty and quickly increased the package of care - although unfortunately did not have enough hours for him to remain at home. I would highly recommend them.
06 March 2025
The ladies that visit & care for mum are lovely and get on really well with her, they care about her & try & make sure she is well & happy. Any problems they let the office/ family know straight away, they are a peace of mind having them visit mum.
04 March 2025
All the carers who support my mother (93 with vascular dementia) and my mentally handicapped brother are really good. They are patient, caring, supportive and a great help to them both.
26 February 2025
Home Instead have been truly excellent in providing help/care for my 95 year old mother. The helpers have been very well chosen to suit my mother's needs and we all love them and appreciate how thoughtful and capable they are. Thank you!
11 February 2025
The team caring for my father were wonderful and formed great relationships with him over their time with him. As dates and needs changed, the management team responded quickly and efficiently, to make sure there was always care.
07 February 2025
Home Instead provided daily care for my mum for nearly three years. The care professionals were kind and conscientious. My mum built bonds with many of them and grew fond of a few specific individuals who gave her a sense of friendship and fun as well as caring. The office staff were always responsive to requests and any issues were dealt with quickly and efficiently. I was always kept informed of my mum's welfare. Home Instead are not cheap but I do feel that the service they provide is worth the money. I would have no hesitation in recommending Home Instead to anyone looking for care in their home.
18 September 2024
Our experience of using Home Instead was brief but we found the staff both in the office and those who came to the house supportive and understanding of our situation which came about in August and as we approached a bank holiday weekend.
02 August 2024
I have nothing but praise for our wonderful team of carers who visit us four times daily every week. They always bring so much love, joy and happiness as well as exceptional care, concern and professionalism. They are so kind, helpful and encouraging in every way and are a great comfort and reassurance for me.
18 June 2024
I have been so impressed with the support, care and management by Home Instead since the first day we met with Dad to discuss his needs. Client's individual needs are their priority and this shone through from the manager to all carers in the team, in their attentiveness and care with my dad, to their detailed and thoughtful correspondence, ensuring my sister and I were always fully informed. The team were always very flexible and adapted care routines to fit with Dad's/our wishes (it's definitely not easy to initiate care when your dad wants to maintain full independence!). The field care supervisor's guidance was deeply appreciated as we navigated through changing care requirements, and we are grateful to have had Home Instead's support on this journey. Thank you!
12 June 2024
Home Instead has given outstanding daily care to our dad over the last few months which has enabled him to stay at home as long as possible. The service is professional, warm and personalised. We have been able to increase care levels as required and the team worked so hard to make sure that Dad's needs were met. At critical times they went above and beyond, maintained excellent communication with us, and always put Dad's well-being and dignity at the heart of their planning and care. Having no previous experience of engaging care services, we were so pleased to find that Home Instead worked closely with us, and gave us regular and detailed feedback throughout the time they supported Dad so that we knew he was safe and well looked after by the team. I cannot recommend their care services highly enough.
14 May 2024
The care I have received has been excellent, backed up by great support from the office team. I feel confident that I am in good hands. I know that I will have reliable help which gives me enormous peace of mind.
10 April 2024
Very pleased with the support of the carers who look after my husband and help with ironing and other tasks which require attention while I attend my once-weekly swimming session. Since the end of last year, I have once a fortnight had help with my cleaning and cannot fault the outcome.