Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Quality Care @ Home

stars
stars 21 February 2024
Both my parents have been receiving support from Quality Care @ Home for around 3 years with Mum being very unsteady on her feet and my dad being completely bed-bound after a stroke. The staff are very efficient and tend to my parent's basic needs (washing, dressing, preparing meals, changing beds,
personal care, putting washing on and hanging out, administering medication, etc) four times a day plus offering some chit-chat whilst there too. I have always found the office staff to be very helpful and efficient when I have called and staff are very friendly when I see them at my parent's house. The manager has always been amazing with her support towards me and my parents too by advising on questions I have and informing me of things I need to do/get for my parents to help make everyone's life a little bit easier. Caring for someone as they do is not something I have in me so having Quality Care @ Home tend to my parents is wonderful.
Review from T R (Daughter of Client/Service User)
stars
stars 28 March 2023
As my mother passed away January 27th and was in hospital from January 2nd - hence retrospective, However, this has been the best company, by a mile, that my mother had. The carers were conscientious, kind and caring. They were always bright and happy on entry. Very efficient in the giving and
recording of medication given. Cannot fault them in any way. Would highly recommend this company.
Review from S P (Daughter of Client/Service User)