Submit a Review for Sante Care at Home - Surrey
74 Link Lane, Wallington, SM6 9DZ
View full details of Sante Care at Home - SurreyLatest Reviews for Sante Care at Home - Surrey
15 April 2024
I was in a care home from April 2018 until February 2022. I moved into a flat as I wanted to be more independent but required a live-in carer. A friend recommended Sante Care. During the past two years the service Sante Care has provided has been excellent. They always make sure that the client is
satisfied with the service they are providing. They also ensure that their staff are happy with their placement. The communication from Sante Care is excellent, in my opinion, this is very important. My carers have always shown me respect, and have always been extremely attentive to my needs. Family and friends have always remarked how pleasant the carers have always been. The manager is always available if needed and always ensures that the carers are all always fully trained.
05 October 2023
Sante Care was recommended to my son, who is a tetraplegic, by a care worker in the home where he was staying whilst waiting to go into Independent Living. This was in 2016 and the same, wonderful carer has been his residential assistant for nearly 7 years. Sante Care are absolutely genius at
finding the right carer for the right client. They take a long time to find the most suitable match, they certainly succeeded with us. I bless the day that my son's carer came into our lives. He is totally trustworthy, reliable, polite, honest and intelligent. We rarely have problems with cover but when the unexpected does occur Sante Care are immediately on the ball in providing good, reliable and highly professional replacement carers. I trust them completely and am delighted with their service. The manager is very approachable and sympathetic to our needs.
24 June 2020
The overall standard of care is excellent. The manager is very understanding and easy to talk to and all the carers provided have been extremely kind and thoughtful. We were particularly grateful that at the beginning they were able to provide someone to help at very short notice.
24 June 2020
I have been a client of Sante for 3 and 1/2 years (since January 2017). The quality of care provided by the agency has been nothing short of impeccable since the outset. Not only are the care assistants extremely well trained, but they are also professional and responsible and of a friendly
disposition. Another noteworthy aspect of the agency is that they respond rapidly and efficiently to incidents when they occur. Sante takes their duty of care very seriously and this has been very reassuring to my family, who feel they can trust completely in the agency. I am extremely happy with the service provided by Sante and would not consider changing or even looking at other agencies now.
19 June 2020
Being a small company it can give personal and individual care, and the lady who runs it will go out of her way to meet your needs.
And you get all this for a very good price, so it's a win-win situation.
23 September 2019
I am delighted with the 24-hour care Sante Care at Home have provided for my 90-year-old mother, who suffers from Alzheimer's and cannot recommend them highly enough.
Her two Polish carers have been excellent caring, compassionate and trustworthy, not only attending to her care needs but also
providing companionship and stimulation.
They have made an enormously positive impact on her life and have given myself and the
family the reassurance that she is being given first-class care and supervision 24 hours a day. The management at Sante Care at Home are constantly supervising the carers and any issues or concerns the family have, are resolved quickly and efficiently.
We have had no problems and as I said before, I cannot recommend them highly enough.
30 July 2019
Sante Care at Home have been providing 24-hour care for my mother since 2017 when she was recovering from a broken hip. They have worked with my mother and her family to support her in increasing her mobility and ensuring she can remain living at home. They have always tried to match carers with my
mother and keep us informed when there are going to be changes.
26 July 2019
On the whole, my carers have all been great, there have been a couple of bad ones but they have sorted it straight away, they both are very caring people.
23 June 2017
In very difficult circumstances, Sante's carers do their very best for my mother in terms of caring for her. On the whole they have all been kind, compassionate, considerate, caring and very patient. Most have gone the 'extra mile' to make my mother's life as easy as possible. I cannot fault
their overall attitude to care and comfort - my only concern is communication - language is a problem at times.
27 January 2017
Sante Care at Home were recommended to me when it became unsafe for my mother to live alone.
They offer an excellent service and go out of their way to get things right, regularly reviewing her care plan as her needs change. We have had a few emergencies and it has been very reassuring to know
that in any eventuality the agency are immediately on hand to resolve any problems, whilst maintaining a seamless and professional service.
Their manner is friendly and approachable, mums needs are respected and any suggestions noted and implemented.
The live-in carer is discreet, yet offers support when needed, giving the whole family peace of mind.
I would be happy to recommend Sante Care at Home to anyone who wants an agency they can trust.
Latest Reviews for Sante Care at Home - Surrey
15 April 2024
I was in a care home from April 2018 until February 2022. I moved into a flat as I wanted to be more independent but required a live-in carer. A friend recommended Sante Care. During the past two years the service Sante Care has provided has been excellent. They always make sure that the client is
satisfied with the service they are providing. They also ensure that their staff are happy with their placement. The communication from Sante Care is excellent, in my opinion, this is very important. My carers have always shown me respect, and have always been extremely attentive to my needs. Family and friends have always remarked how pleasant the carers have always been. The manager is always available if needed and always ensures that the carers are all always fully trained.
05 October 2023
Sante Care was recommended to my son, who is a tetraplegic, by a care worker in the home where he was staying whilst waiting to go into Independent Living. This was in 2016 and the same, wonderful carer has been his residential assistant for nearly 7 years. Sante Care are absolutely genius at
finding the right carer for the right client. They take a long time to find the most suitable match, they certainly succeeded with us. I bless the day that my son's carer came into our lives. He is totally trustworthy, reliable, polite, honest and intelligent. We rarely have problems with cover but when the unexpected does occur Sante Care are immediately on the ball in providing good, reliable and highly professional replacement carers. I trust them completely and am delighted with their service. The manager is very approachable and sympathetic to our needs.
24 June 2020
The overall standard of care is excellent. The manager is very understanding and easy to talk to and all the carers provided have been extremely kind and thoughtful. We were particularly grateful that at the beginning they were able to provide someone to help at very short notice.
24 June 2020
I have been a client of Sante for 3 and 1/2 years (since January 2017). The quality of care provided by the agency has been nothing short of impeccable since the outset. Not only are the care assistants extremely well trained, but they are also professional and responsible and of a friendly
disposition. Another noteworthy aspect of the agency is that they respond rapidly and efficiently to incidents when they occur. Sante takes their duty of care very seriously and this has been very reassuring to my family, who feel they can trust completely in the agency. I am extremely happy with the service provided by Sante and would not consider changing or even looking at other agencies now.
19 June 2020
Being a small company it can give personal and individual care, and the lady who runs it will go out of her way to meet your needs.
And you get all this for a very good price, so it's a win-win situation.
23 September 2019
I am delighted with the 24-hour care Sante Care at Home have provided for my 90-year-old mother, who suffers from Alzheimer's and cannot recommend them highly enough.
Her two Polish carers have been excellent caring, compassionate and trustworthy, not only attending to her care needs but also
providing companionship and stimulation.
They have made an enormously positive impact on her life and have given myself and the
family the reassurance that she is being given first-class care and supervision 24 hours a day. The management at Sante Care at Home are constantly supervising the carers and any issues or concerns the family have, are resolved quickly and efficiently.
We have had no problems and as I said before, I cannot recommend them highly enough.
30 July 2019
Sante Care at Home have been providing 24-hour care for my mother since 2017 when she was recovering from a broken hip. They have worked with my mother and her family to support her in increasing her mobility and ensuring she can remain living at home. They have always tried to match carers with my
mother and keep us informed when there are going to be changes.
26 July 2019
On the whole, my carers have all been great, there have been a couple of bad ones but they have sorted it straight away, they both are very caring people.
23 June 2017
In very difficult circumstances, Sante's carers do their very best for my mother in terms of caring for her. On the whole they have all been kind, compassionate, considerate, caring and very patient. Most have gone the 'extra mile' to make my mother's life as easy as possible. I cannot fault
their overall attitude to care and comfort - my only concern is communication - language is a problem at times.
27 January 2017
Sante Care at Home were recommended to me when it became unsafe for my mother to live alone.
They offer an excellent service and go out of their way to get things right, regularly reviewing her care plan as her needs change. We have had a few emergencies and it has been very reassuring to know
that in any eventuality the agency are immediately on hand to resolve any problems, whilst maintaining a seamless and professional service.
Their manner is friendly and approachable, mums needs are respected and any suggestions noted and implemented.
The live-in carer is discreet, yet offers support when needed, giving the whole family peace of mind.
I would be happy to recommend Sante Care at Home to anyone who wants an agency they can trust.