Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Overall Experience:  stars

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Latest Reviews for Apollo Care (South Liverpool)

stars
stars 01 May 2024
Apollo has provided care for my mum for the past 5 months. My experience with the carers has been nothing less than excellent. The ladies are well-trained, professional, friendly, kind, and, last but not least, very caring. They care gently and thoughtfully, and, no less important, make Mum laugh
with their cheerful chat and banter. The office-based staff are equally professional. If ever I need to call the office, the response is quick and considerate. Mum is at home on palliative care. The care she has received from Apollo staff has made a hugely positive difference to the quality of her life at this time and, for this, we are most grateful.
Review from Ameela G (Daughter of Client/Service User)
stars
stars 29 April 2024
I have been with Apollo Care South Liverpool for over 18 months and every member of staff who comes into my home has shown me and my family care, consideration and respect. Most carers go the ‘extra mile’ and I feel safe and confident in their hands. Those doing the day-to-day management at South
Liverpool branch, organising visits, planning care and training, are doing a great job to ensure standards are maintained. I would recommend Apollo Care South Liverpool as I really am grateful for the hard work their staff do usually with a joke and a smile. Thank you.
Review from Alison J (Client / Service User)