Submit a Review for Apex Healthcare Service Ltd
Suite 4, 62 Portman Road, Reading, RG30 1EA
View full details of Apex Healthcare Service LtdLatest Reviews for Apex Healthcare Service Ltd
17 February 2026
I am very happy with the care my friend is receiving. His live-in carer is patient, compassionate, and makes a real effort to understand his likes and dislikes, ensuring his needs are always met. The office staff are consistently helpful, friendly, and quick to respond to any requests. An excellent
and reliable care provider.
11 December 2025
Apex is a large part of my life. Living alone I look forward to my frequent calls looking after me. I have two regular carers and look upon them as friends. Nothing too much trouble for them to do. What more can I say but thank you.
11 December 2025
Apex Healthcare have provided live-in care service for my mum for over a year. Excellent quality of care provided.
Communication sometimes poor from management. Carre is excellent and works above and beyond to look after and support my mum.
29 October 2025
1. Overall quite good.
2. Inability to drive is a problem, particularly when depending on a bus service.
3. Use of mobile phone, when talking to family and friends should be kept to a minimum and NOT in the same room as the client.
21 October 2025
I have found the Apex Healthcare service to be truly caring and always willing to accommodate unforeseen changes in requirements, and their team of carers are efficient and helpful.
03 October 2025
We found Apex from a local recommendation after a sharp decline in my mother's health needing unexpectedly swift support.
The team at Apex were fast to respond, reassuring and sympathetic to our needs and managed to secure provision the day after our initial meeting which was extraordinary. The
care had to increase even more in the days after and nothing was too much trouble, they moved shifts around, added resource, gave me clear details on my options and frankly made things so much easier for us at a very scary and distressing time.
We had some day check ins and also overnight observation and support. Due to the speed of change we didn't manage to get to know the carers as well as we would have liked but everyone was friendly and caring, and the app allowed me to see what was happening and ask questions if unclear.
A very positive professional experience and I'd wholeheartedly recommend.
11 August 2025
My carer has been with me for over a month. I cannot understand how I ever managed without her! She understands my needs perfectly and undertakes all tasks with flair and understanding. I find her to be an invaluable asset in every sense. My only question is, do I need her for more time during the
day?! She is an asset to your company!
04 August 2025
I have only been using the service for a month, so it's early days, but it has been very good so far. Carers have been helpful, efficient and kind.
30 April 2025
Very good.
30 April 2025
The staff at Apex were all very good, some exceptional in their kindness & empathy. All the staff were very capable and confident. The food didn't seem to be too varied at times but I realise the carers didn't always have a lot of time to cater for special requests. All in all, we were very pleased
with your service, will miss all the carers and hope to see them again sometime.
30 April 2025
Staff were always friendly and helpful. They apologised if they were late arriving from previous clients.
10 January 2025
The management keeps in contact.
The carers are very kind, helpful and efficient.
13 November 2024
I am very satisfied with all my carers they do everything they can to make my life easier. It has taken the pressure off my 2 daughters who know I am well looked after and they can relax and devote their time to their children and grandchildren. I know that if my disability worsens I can increase
the hours my cares give me.
28 October 2024
We are extremely grateful to have APEX Healthcare Service on board, with their amazing team of dedicated carers who do their job in a professional, respectful and touchingly caring manner. It is reassuring to know that mum, although no longer able to communicate, is being treated with dignity and
kindness. It is only with the support, love, consideration and attention to detail of our wonderful regular carers, that we are able to keep mum living with us at home.
09 October 2024
The carers were friendly, treated me with respect and never made me feel they were in a hurry. I looked forward to each morning to have someone to talk to and the help I needed to get washed and dressed. They also encouraged me to develop my independence back in personal care post-operation.
07 October 2024
We are very happy with Apex Healthcare. They are reliable and sort out any problems quickly. Our regular carers are jolly, kind and very hardworking. They have become part of the family. Thank you.
23 September 2024
I find my usual carer to be very friendly and caring. She is punctual and good company. Other than that I have no further comments.
12 September 2024
I have no complaints. Everyone has been kind and helpful including watering my plants on the patio.
03 September 2024
My experience with Apex both when contacting the office and the care workers at my parent's home has been very positive throughout the duration of Home Care Provisions.
The office has been accommodating with rotas when I have made appointments for parents.
I have found the Live-In carer to be most
courteous and caring for parents in daily interactions. Those providing 'break' and holiday cover and transport to/from appointments are to be courteous and kind when attending parents.
22 August 2024
The carers are kind and friendly - my father is very fond of them and is particularly keen on a few. However, there are sometimes language hurdles because most of the carers are from a different culture entirely. They are always keen to help out.
Latest Reviews for Apex Healthcare Service Ltd
17 February 2026
I am very happy with the care my friend is receiving. His live-in carer is patient, compassionate, and makes a real effort to understand his likes and dislikes, ensuring his needs are always met. The office staff are consistently helpful, friendly, and quick to respond to any requests. An excellent
and reliable care provider.
11 December 2025
Apex is a large part of my life. Living alone I look forward to my frequent calls looking after me. I have two regular carers and look upon them as friends. Nothing too much trouble for them to do. What more can I say but thank you.
11 December 2025
Apex Healthcare have provided live-in care service for my mum for over a year. Excellent quality of care provided.
Communication sometimes poor from management. Carre is excellent and works above and beyond to look after and support my mum.
29 October 2025
1. Overall quite good.
2. Inability to drive is a problem, particularly when depending on a bus service.
3. Use of mobile phone, when talking to family and friends should be kept to a minimum and NOT in the same room as the client.
21 October 2025
I have found the Apex Healthcare service to be truly caring and always willing to accommodate unforeseen changes in requirements, and their team of carers are efficient and helpful.
03 October 2025
We found Apex from a local recommendation after a sharp decline in my mother's health needing unexpectedly swift support.
The team at Apex were fast to respond, reassuring and sympathetic to our needs and managed to secure provision the day after our initial meeting which was extraordinary. The
care had to increase even more in the days after and nothing was too much trouble, they moved shifts around, added resource, gave me clear details on my options and frankly made things so much easier for us at a very scary and distressing time.
We had some day check ins and also overnight observation and support. Due to the speed of change we didn't manage to get to know the carers as well as we would have liked but everyone was friendly and caring, and the app allowed me to see what was happening and ask questions if unclear.
A very positive professional experience and I'd wholeheartedly recommend.
11 August 2025
My carer has been with me for over a month. I cannot understand how I ever managed without her! She understands my needs perfectly and undertakes all tasks with flair and understanding. I find her to be an invaluable asset in every sense. My only question is, do I need her for more time during the
day?! She is an asset to your company!
04 August 2025
I have only been using the service for a month, so it's early days, but it has been very good so far. Carers have been helpful, efficient and kind.
30 April 2025
Very good.
30 April 2025
The staff at Apex were all very good, some exceptional in their kindness & empathy. All the staff were very capable and confident. The food didn't seem to be too varied at times but I realise the carers didn't always have a lot of time to cater for special requests. All in all, we were very pleased
with your service, will miss all the carers and hope to see them again sometime.
30 April 2025
Staff were always friendly and helpful. They apologised if they were late arriving from previous clients.
10 January 2025
The management keeps in contact.
The carers are very kind, helpful and efficient.
13 November 2024
I am very satisfied with all my carers they do everything they can to make my life easier. It has taken the pressure off my 2 daughters who know I am well looked after and they can relax and devote their time to their children and grandchildren. I know that if my disability worsens I can increase
the hours my cares give me.
28 October 2024
We are extremely grateful to have APEX Healthcare Service on board, with their amazing team of dedicated carers who do their job in a professional, respectful and touchingly caring manner. It is reassuring to know that mum, although no longer able to communicate, is being treated with dignity and
kindness. It is only with the support, love, consideration and attention to detail of our wonderful regular carers, that we are able to keep mum living with us at home.
09 October 2024
The carers were friendly, treated me with respect and never made me feel they were in a hurry. I looked forward to each morning to have someone to talk to and the help I needed to get washed and dressed. They also encouraged me to develop my independence back in personal care post-operation.
07 October 2024
We are very happy with Apex Healthcare. They are reliable and sort out any problems quickly. Our regular carers are jolly, kind and very hardworking. They have become part of the family. Thank you.
23 September 2024
I find my usual carer to be very friendly and caring. She is punctual and good company. Other than that I have no further comments.
12 September 2024
I have no complaints. Everyone has been kind and helpful including watering my plants on the patio.
03 September 2024
My experience with Apex both when contacting the office and the care workers at my parent's home has been very positive throughout the duration of Home Care Provisions.
The office has been accommodating with rotas when I have made appointments for parents.
I have found the Live-In carer to be most
courteous and caring for parents in daily interactions. Those providing 'break' and holiday cover and transport to/from appointments are to be courteous and kind when attending parents.
22 August 2024
The carers are kind and friendly - my father is very fond of them and is particularly keen on a few. However, there are sometimes language hurdles because most of the carers are from a different culture entirely. They are always keen to help out.