Submit a Review for PCS (Personal Care Services) Ltd
West Lancashire Investment Centre, Maple View, White Moss Business Park, Skelmersdale, WN8 9TG
View full details of PCS (Personal Care Services) LtdLatest Reviews for PCS (Personal Care Services) Ltd
04 February 2026
My mother had always said 'I don't want to go into a home when I get old' .
After a fall that put her in hospital that was a real possibility,
Personal Care Services have enabled her to stay in her own home.
The staff that come to the house are always up beat and cheerful when the come through
the door,
which is as important as any meds they have to give.
The staff and service they provide is excellent ,
I would recommend PCS to anyone without hesitation
24 November 2025
PCS staff so far have been absolutely first class.
23 June 2025
My experience with personal care services has been amazing...mum has dementia and does not go out of the house ..she is a very proud lady 87 yrs old. mum would not take any help in her cleanliness and had not taken a shower in months, not even allowing her daughters to help. Personal care staff took
extra time to spend with mum and gain her trust to help her to shower and dress, this was a miracle we as a family thought we may never see mum dressed again. We can't thank you enough :) keep up the amazing work you do...
23 June 2025
All the staff at PCS are polite, kind and considerate. The carers are so lovely with my Mum, they make time to listen to hear and have a good chat. They always contact me if they are worried about her. They monitor her medication and let me know when it's running low. They will go the extra mile to
make sure she is comfortable. I know Mum is in staff hands and their care allows Mum to stay in her own house which is what she wants.
When I phone the staff are always very helpful. I feel secure that mum is well looked after and safe.
14 May 2025
My husband was treated with the utmost care and dignity. In the final months of his life all the carers were truly magnificent. I would definitely recommend this company.
31 March 2025
Thank you all for the support you give my dad you'll never know how much your help means to dad and me and my sister.
10 March 2025
These beautiful people have been taking care of me for a while now. They are friendly, kind, caring and professional people who I feel completely safe with. They even take care of my two service dogs. Service with a smile.
More than happy with the service I get. Thank you to all the carers that
continue to take care of me. Would highly recommend.
16 January 2025
I am very happy with the care I have been receiving since May.
13 January 2025
Mum's been with PCS for nearly two years now and she has some lovely carers who look after her and have got to know her well. She has some complex needs regarding medication and diet and her regular carers have done a great job accommodating her needs. Thanks also to the team in the office who are
always on hand to take my calls and deal with my concerns.
29 November 2024
PCS over the past months have provided excellent professional care. Our primary carer is completely professional, caring, efficient and totally engages with my wife with humour and interest. She is highly trained and is fully aware of the need to top up medication, toiletries and continence
requirements. She is more like a family member than a carer. Subsequent carers are also of a high standard. Managment are always willing to meet our needs and willing to change our calls to facilitate trips out. Following an accident, care for myself was exemplary.
29 November 2024
My carer has now been coming for over 12 months and we have developed a routine. If any changes need to be made, she makes the necessary change and remembers it. She is very quick and efficient, pleasant and nothing is too much trouble. I highly recommend her.
19 November 2024
After a bit of a shaky start we are now very happy with our regular carers, they are pleasant, polite and provide a great service. They are always very helpful and cheerful and my husband actually looks forward to their visits which wasn't the case when care first became necessary!
Continuity is
key I believe and in the main, this has now been achieved by the allocations team who do a great job under what must sometimes be challenging conditions.
12 November 2024
As a long-time client, my Mum considers her PCS carers to be very much her friends now. They always treat my Mum with sensitivity (and humour when needed!). I can always rely on support from the team and this has helped me to help my Mum, who can be quite an anxious lady. It is fantastic to see Mum
so settled and know she is so well looked after.
06 November 2024
My few words unfortunately cannot do justice to my PCS Carer's and management team, who have become my very good friends and have helped me through troubled times. Their professionalism and care go above and beyond my expectations and I look forward to their visits that brighten up my life alone on
lonely days. I am assured by PCS they will look after and care for me for as long as I am able to stay in my home and that means a great deal to me taking a weight off my mind. Many thanks to all at PCS Carers.
21 March 2024
I wish to thank all the staff at Personal Care Services. My mum received wonderful friendly people coming to her, especially one staff member who treated my mum like her own.
She wasn’t with you long but they all took the time and patience needed for her needs and I will be ever thankful for that.
30 August 2023
We used PCS (Personal Care Services) Ltd whilst on a week's break to the area, this was to help with my 86 year old mum's care needs. The care given by all the team was exceptional and second to none. The management kept us informed throughout and went above and beyond our expectations. I would
highly recommend this company.
26 July 2023
Absolutely exceptional service was provided from explaining the support that could be provided when trying to navigate my way through the care system for my father who needed end-of-life care at home. The care provided was exceptional, considerate and professional at every point. All of the team
were thoughtful and caring and provided me with all of the information that I needed when his health deteriorated. I would highly recommend it to anyone who requires at-home care themselves or for a family member. I can’t thank them enough.
19 June 2023
This is the second period I have used PCS for care. I would like to say that my care is always of a high standard. My dignity and feelings are always cared for.
Having been a nurse for 35 years I am totally in awe of the carers knowledge and practical abilities. I would also like to say that
having such care has given me my sense of being and confidence again. I would like to thank all my carers who, both myself and my family, see as friends and as extended family.
17 May 2023
I look forward to my carer's visits every day. They are such a lovely, helpful group, and nothing is too much trouble.
With me being housebound, it's so important to meet all these lovely carers day after day.
16 May 2023
I have received care from January 2023. All the carers do an excellent job, always greet me with 'How are you?' They make sure I am washed and dressed with no rush, they do go the extra mile. All of the carers ask have I got everything I need for the day and at night when they put me to bed they
make sure I have a drink and phone and tv remote, what more could I ask for?
Just like to say PCS also visited my husband from November 2016 until January 2022, when he had to go to a nursing home due to vascular dementia and the care he received then was truly amazing.
Latest Reviews for PCS (Personal Care Services) Ltd
04 February 2026
My mother had always said 'I don't want to go into a home when I get old' .
After a fall that put her in hospital that was a real possibility,
Personal Care Services have enabled her to stay in her own home.
The staff that come to the house are always up beat and cheerful when the come through
the door,
which is as important as any meds they have to give.
The staff and service they provide is excellent ,
I would recommend PCS to anyone without hesitation
24 November 2025
PCS staff so far have been absolutely first class.
23 June 2025
My experience with personal care services has been amazing...mum has dementia and does not go out of the house ..she is a very proud lady 87 yrs old. mum would not take any help in her cleanliness and had not taken a shower in months, not even allowing her daughters to help. Personal care staff took
extra time to spend with mum and gain her trust to help her to shower and dress, this was a miracle we as a family thought we may never see mum dressed again. We can't thank you enough :) keep up the amazing work you do...
23 June 2025
All the staff at PCS are polite, kind and considerate. The carers are so lovely with my Mum, they make time to listen to hear and have a good chat. They always contact me if they are worried about her. They monitor her medication and let me know when it's running low. They will go the extra mile to
make sure she is comfortable. I know Mum is in staff hands and their care allows Mum to stay in her own house which is what she wants.
When I phone the staff are always very helpful. I feel secure that mum is well looked after and safe.
14 May 2025
My husband was treated with the utmost care and dignity. In the final months of his life all the carers were truly magnificent. I would definitely recommend this company.
31 March 2025
Thank you all for the support you give my dad you'll never know how much your help means to dad and me and my sister.
10 March 2025
These beautiful people have been taking care of me for a while now. They are friendly, kind, caring and professional people who I feel completely safe with. They even take care of my two service dogs. Service with a smile.
More than happy with the service I get. Thank you to all the carers that
continue to take care of me. Would highly recommend.
16 January 2025
I am very happy with the care I have been receiving since May.
13 January 2025
Mum's been with PCS for nearly two years now and she has some lovely carers who look after her and have got to know her well. She has some complex needs regarding medication and diet and her regular carers have done a great job accommodating her needs. Thanks also to the team in the office who are
always on hand to take my calls and deal with my concerns.
29 November 2024
PCS over the past months have provided excellent professional care. Our primary carer is completely professional, caring, efficient and totally engages with my wife with humour and interest. She is highly trained and is fully aware of the need to top up medication, toiletries and continence
requirements. She is more like a family member than a carer. Subsequent carers are also of a high standard. Managment are always willing to meet our needs and willing to change our calls to facilitate trips out. Following an accident, care for myself was exemplary.
29 November 2024
My carer has now been coming for over 12 months and we have developed a routine. If any changes need to be made, she makes the necessary change and remembers it. She is very quick and efficient, pleasant and nothing is too much trouble. I highly recommend her.
19 November 2024
After a bit of a shaky start we are now very happy with our regular carers, they are pleasant, polite and provide a great service. They are always very helpful and cheerful and my husband actually looks forward to their visits which wasn't the case when care first became necessary!
Continuity is
key I believe and in the main, this has now been achieved by the allocations team who do a great job under what must sometimes be challenging conditions.
12 November 2024
As a long-time client, my Mum considers her PCS carers to be very much her friends now. They always treat my Mum with sensitivity (and humour when needed!). I can always rely on support from the team and this has helped me to help my Mum, who can be quite an anxious lady. It is fantastic to see Mum
so settled and know she is so well looked after.
06 November 2024
My few words unfortunately cannot do justice to my PCS Carer's and management team, who have become my very good friends and have helped me through troubled times. Their professionalism and care go above and beyond my expectations and I look forward to their visits that brighten up my life alone on
lonely days. I am assured by PCS they will look after and care for me for as long as I am able to stay in my home and that means a great deal to me taking a weight off my mind. Many thanks to all at PCS Carers.
21 March 2024
I wish to thank all the staff at Personal Care Services. My mum received wonderful friendly people coming to her, especially one staff member who treated my mum like her own.
She wasn’t with you long but they all took the time and patience needed for her needs and I will be ever thankful for that.
30 August 2023
We used PCS (Personal Care Services) Ltd whilst on a week's break to the area, this was to help with my 86 year old mum's care needs. The care given by all the team was exceptional and second to none. The management kept us informed throughout and went above and beyond our expectations. I would
highly recommend this company.
26 July 2023
Absolutely exceptional service was provided from explaining the support that could be provided when trying to navigate my way through the care system for my father who needed end-of-life care at home. The care provided was exceptional, considerate and professional at every point. All of the team
were thoughtful and caring and provided me with all of the information that I needed when his health deteriorated. I would highly recommend it to anyone who requires at-home care themselves or for a family member. I can’t thank them enough.
19 June 2023
This is the second period I have used PCS for care. I would like to say that my care is always of a high standard. My dignity and feelings are always cared for.
Having been a nurse for 35 years I am totally in awe of the carers knowledge and practical abilities. I would also like to say that
having such care has given me my sense of being and confidence again. I would like to thank all my carers who, both myself and my family, see as friends and as extended family.
17 May 2023
I look forward to my carer's visits every day. They are such a lovely, helpful group, and nothing is too much trouble.
With me being housebound, it's so important to meet all these lovely carers day after day.
16 May 2023
I have received care from January 2023. All the carers do an excellent job, always greet me with 'How are you?' They make sure I am washed and dressed with no rush, they do go the extra mile. All of the carers ask have I got everything I need for the day and at night when they put me to bed they
make sure I have a drink and phone and tv remote, what more could I ask for?
Just like to say PCS also visited my husband from November 2016 until January 2022, when he had to go to a nursing home due to vascular dementia and the care he received then was truly amazing.