A professional firm. Can speak to anyone about my concerns and it is dealt with in a swift and professional way.
20 January 2022
I know all care agencies are suffering from staffing issues, so carers are being stretched having to care for more clients. However, my mum has more than one carer, so there doesn't appear to be any ownership or responsibility. I am unsure that she received the hours she personally pays for, and the
timings seem to fit around the carers rather than her needs; she should have someone about 10 am and then and teatime, 4-5 pm, but they arrive when they can fit her in.
19 January 2022
My usual carer is very good. I sometimes get different ones, and they have all been ok. I would not like to change anything.
26 June 2019
I have no complaints whatsoever, only praise for the carers.
25 June 2019
Very polite and caring people and prompt attention to any problems.
25 June 2019
Mum gets 4 visits per day and the carers are always within time and very helpful. Mum is satisfied with all the help she is given. I am very pleased that the carers will now and again trim Mum's hair which improves her wellbeing, they will also report any health concerns to me.
25 June 2019
Carers respect home and dignity satisfactory.
24 June 2019
The experience overall has been positive since the beginning. There have been negative events that have ruined the trust with specific individuals and some do not show a caring side (on the phone while handling mum). However, there are carers that go the extra mile and treat my mum amazingly which
makes us extremely happy. We see them speak to her and handle her in a gentle respectful way.
10 April 2019
My carers are very, very good. They know their job and do very well. Polite, have a good manner and help me when I need help. I am very happy that they are here, couldn't do without them.
10 April 2019
I have been happy with my carer.
05 March 2019
The carers treat my dad like he is their own.
To us, they feel part of the family. They go above and beyond and nothing is too much trouble for them. They are the most caring people I have met. With their help, my dad is improving every day.
Latest Reviews for Stockwellcare Support Services
17 March 2022
A professional firm. Can speak to anyone about my concerns and it is dealt with in a swift and professional way.
20 January 2022
I know all care agencies are suffering from staffing issues, so carers are being stretched having to care for more clients. However, my mum has more than one carer, so there doesn't appear to be any ownership or responsibility. I am unsure that she received the hours she personally pays for, and the
timings seem to fit around the carers rather than her needs; she should have someone about 10 am and then and teatime, 4-5 pm, but they arrive when they can fit her in.
19 January 2022
My usual carer is very good. I sometimes get different ones, and they have all been ok. I would not like to change anything.
26 June 2019
I have no complaints whatsoever, only praise for the carers.
25 June 2019
Very polite and caring people and prompt attention to any problems.
25 June 2019
Mum gets 4 visits per day and the carers are always within time and very helpful. Mum is satisfied with all the help she is given. I am very pleased that the carers will now and again trim Mum's hair which improves her wellbeing, they will also report any health concerns to me.
25 June 2019
Carers respect home and dignity satisfactory.
24 June 2019
The experience overall has been positive since the beginning. There have been negative events that have ruined the trust with specific individuals and some do not show a caring side (on the phone while handling mum). However, there are carers that go the extra mile and treat my mum amazingly which
makes us extremely happy. We see them speak to her and handle her in a gentle respectful way.
10 April 2019
My carers are very, very good. They know their job and do very well. Polite, have a good manner and help me when I need help. I am very happy that they are here, couldn't do without them.
10 April 2019
I have been happy with my carer.
05 March 2019
The carers treat my dad like he is their own.
To us, they feel part of the family. They go above and beyond and nothing is too much trouble for them. They are the most caring people I have met. With their help, my dad is improving every day.