Care Provided by Stockwellcare Support Services
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Funding & Fees
Daily Charges per Person
Contact Stockwellcare Support Services to get a personalised quote
Fees depend on the service user needs and/or requirements of the care plan.
The price(s) shown are provided by the agency. Contact Stockwellcare Support Services for full pricing details and T&Cs.
Funding Types Accepted
- Private Funding (Self-funded)
Good to Know
Owner
- Stockwellcare Support Services Ltd
- Private Owned
Person in charge
- Ofonimeh Udoh (Manager)
Are you the Owner/Manager of Stockwellcare Support Services?View your Advertising Options
Stockwellcare Support Services Reviews (11)
Over all time Stockwellcare Support Services has 11 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Stockwellcare Support Services
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Review from F H (Sister of Client) published on 17 March 2022 Submitted via Postal Card•
Overall Experience
A professional firm. Can speak to anyone about my concerns and it is dealt with in a swift and professional way.
A professional firm. Can speak to anyone about my concerns and it is dealt with in a swift and professional way.
Review from C H (Daughter of Client) published on 20 January 2022 Submitted via Postal Card•
Overall Experience
I know all care agencies are suffering from staffing issues, so carers are being stretched having to care for more clients. However, my mum has more than one carer, so there doesn't appear to be any ownership or responsibility. I am unsure that she received the hours she personally pays for, and...
I know all care agencies are suffering from staffing issues, so carers are being stretched having to care for more clients. However, my mum has more than one carer, so there doesn't appear to be any ownership or responsibility. I am unsure that she received the hours she personally pays for, and the timings seem to fit around the carers rather than her needs; she should have someone about 10 am and then and teatime, 4-5 pm, but they arrive when they can fit her in.
↩Reply from Ofonimeh Udoh, Manager at Stockwellcare Support Services
Care providers are facing challenges due to the current pandemic, and Stockwellcare is no exemption, as some care workers are on self-isolation because of Covid-19. However, we are doing our best in ensuring that all our service users received quality care according to their support plan despite...
Care providers are facing challenges due to the current pandemic, and Stockwellcare is no exemption, as some care workers are on self-isolation because of Covid-19. However, we are doing our best in ensuring that all our service users received quality care according to their support plan despite these challenges. Therefore, there might be some occasions the care workers are running late, which had informed the service user prior to time of care visit. On this particular service user, the regular care worker was off sick, and as result, we have to find a replacement care worker as per practice to ensure continuity of care so that this service user received care accordingly based on her support plan.
Review from John B (Client / Service User) published on 19 January 2022 Submitted via Postal Card•
Overall Experience
My usual carer is very good. I sometimes get different ones, and they have all been ok. I would not like to change anything.
My usual carer is very good. I sometimes get different ones, and they have all been ok. I would not like to change anything.
Review from Janet S (Client / Service User) published on 26 June 2019 Submitted via Review Postal Card•
Overall Experience
I have no complaints whatsoever, only praise for the carers.
I have no complaints whatsoever, only praise for the carers.
Review from Tersa H (Daughter of Client) published on 25 June 2019 Submitted via Review Postal Card•
Overall Experience
Very polite and caring people and prompt attention to any problems.
Very polite and caring people and prompt attention to any problems.
Review from S W (Son of Client) published on 25 June 2019 Submitted via Review Postal Card•
Overall Experience
Mum gets 4 visits per day and the carers are always within time and very helpful. Mum is satisfied with all the help she is given. I am very pleased that the carers will now and again trim Mum's hair which improves her wellbeing, they will also report any health concerns to me.
Mum gets 4 visits per day and the carers are always within time and very helpful. Mum is satisfied with all the help she is given. I am very pleased that the carers will now and again trim Mum's hair which improves her wellbeing, they will also report any health concerns to me.
Review from Patricia L (Client / Service User) published on 25 June 2019 Submitted via Review Postal Card•
Overall Experience
Carers respect home and dignity satisfactory.
Carers respect home and dignity satisfactory.
Review from Maria A (Daughter of Client) published on 24 June 2019 Submitted via Review Postal Card•
Overall Experience
The experience overall has been positive since the beginning. There have been negative events that have ruined the trust with specific individuals and some do not show a caring side (on the phone while handling mum). However, there are carers that go the extra mile and treat my mum amazingly which...
The experience overall has been positive since the beginning. There have been negative events that have ruined the trust with specific individuals and some do not show a caring side (on the phone while handling mum). However, there are carers that go the extra mile and treat my mum amazingly which makes us extremely happy. We see them speak to her and handle her in a gentle respectful way.
Review from Peter D (Client / Service User) published on 10 April 2019 Submitted via Postal Card•
Overall Experience
My carers are very, very good. They know their job and do very well. Polite, have a good manner and help me when I need help. I am very happy that they are here, couldn't do without them.
My carers are very, very good. They know their job and do very well. Polite, have a good manner and help me when I need help. I am very happy that they are here, couldn't do without them.
Review from Gordon Q (Client / Service User) published on 10 April 2019 Submitted via Postal Card•
Overall Experience
I have been happy with my carer.
I have been happy with my carer.
Review from M O (Daughter of Client) published on 5 March 2019 Submitted via Postal Card•
Overall Experience
The carers treat my dad like he is their own.
To us, they feel part of the family. They go above and beyond and nothing is too much trouble for them. They are the most caring people I have met. With their help, my dad is improving every day.
The carers treat my dad like he is their own.
To us, they feel part of the family. They go above and beyond and nothing is too much trouble for them. They are the most caring people I have met. With their help, my dad is improving every day.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 June 2023Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
News
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Stockwellcare Support Services.
Accreditations
There are no accreditations posted yet for Stockwellcare Support Services.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Stockwellcare Support Services
How much does Stockwellcare Support Services cost?
The agency lists fees from £24 for hourly visiting care. Funding accepted: Private Funding (Self-funded).
How many Carers does Stockwellcare Support Services employ?
Stockwellcare Support Services employs 55 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Stockwellcare Support Services to verify any information. View our terms and conditions. Stockwellcare Support Services has a Basic Service -what a Basic Service includes.