What Type of Services does Stockwellcare Support Services offer?

Stockwellcare Support Services offers Home Care.

How many Carers does Stockwellcare Support Services employ?

Stockwellcare Support Services employs 55 carers.

Stockwellcare Support Services, 215 Amesbury Avenue, London SW2 3BJ

Stockwellcare Support Services

215 Amesbury Avenue, London SW2 3BJ

11 Reviews

Care Provided

Types of Home Care

Visiting Care
Live-in Care
24 Hour Care

Contract Durations

Ongoing / Long Term
Respite / Short Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)

Personal Care Services

Washing & Dressing
Medication Assistance (Oral)
Companionship

Household Services

Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands

Other Care Provided

Dementia
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment

Funding & Fees

Hourly Visiting Care Fees: £19.96 – £25

Fees depend on the service user needs and/or requirements of the care plan.

These prices are only a guideline, please contact Stockwellcare Support Services to find out the exact price for your requirements.

Funding Types Accepted

Private Funding (Self-funded)

Explain these funding types

Review from F H (Sister of Client) published on 17 March 2022 Submitted via Postal Card • Report

Overall Experience

A professional firm. Can speak to anyone about my concerns and it is dealt with in a swift and professional way.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from C H (Daughter of Client) published on 20 January 2022 Submitted via Postal Card • Report

Overall Experience

I know all care agencies are suffering from staffing issues, so carers are being stretched having to care for more clients. However, my mum has more than one carer, so there doesn't appear to be any ownership or responsibility. I am unsure that she received the hours she personally pays for, and the

timings seem to fit around the carers rather than her needs; she should have someone about 10 am and then and teatime, 4-5 pm, but they arrive when they can fit her in.

Reply from Ofonimeh Udoh, Manager at Stockwellcare Support Services

Care providers are facing challenges due to the current pandemic, and Stockwellcare is no exemption, as some care workers are on self-isolation because of Covid-19. However, we are doing our best in ensuring that all our service users received quality care according to their support plan despite these challenges. Therefore, there might be some occasions the care workers are running late, which had informed the service user prior to time of care visit. On this particular service user, the regular care worker was off sick, and as result, we have to find a replacement care worker as per practice to ensure continuity of care so that this service user received care accordingly based on her support plan.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from John B (Client) published on 19 January 2022 Submitted via Postal Card • Report

Overall Experience

My usual carer is very good. I sometimes get different ones, and they have all been ok. I would not like to change anything.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Janet S (Client) published on 26 June 2019 Submitted via Postal Card • Report

Overall Experience

I have no complaints whatsoever, only praise for the carers.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Tersa H (Daughter of Client) published on 25 June 2019 Submitted via Postal Card • Report

Overall Experience

Very polite and caring people and prompt attention to any problems.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from S W (Son of Client) published on 25 June 2019 Submitted via Postal Card • Report

Overall Experience

Mum gets 4 visits per day and the carers are always within time and very helpful. Mum is satisfied with all the help she is given. I am very pleased that the carers will now and again trim Mum's hair which improves her wellbeing, they will also report any health concerns to me.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Patricia L (Client) published on 25 June 2019 Submitted via Postal Card • Report

Overall Experience

Carers respect home and dignity satisfactory.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Maria A (Daughter of Client) published on 24 June 2019 Submitted via Postal Card • Report

Overall Experience

The experience overall has been positive since the beginning. There have been negative events that have ruined the trust with specific individuals and some do not show a caring side (on the phone while handling mum). However, there are carers that go the extra mile and treat my mum amazingly which makes

us extremely happy. We see them speak to her and handle her in a gentle respectful way.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Peter D (Client) published on 10 April 2019 Submitted via Postal Card • Report

Overall Experience

My carers are very, very good. They know their job and do very well. Polite, have a good manner and help me when I need help. I am very happy that they are here, couldn't do without them.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Gordon Q (Client) published on 10 April 2019 Submitted via Postal Card • Report

Overall Experience

I have been happy with my carer.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from M O (Daughter of Client) published on 5 March 2019 Submitted via Postal Card • Report

Overall Experience

The carers treat my dad like he is their own.
To us, they feel part of the family. They go above and beyond and nothing is too much trouble for them. They are the most caring people I have met. With their help, my dad is improving every day.