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The Colchester Business Centre, Hawkins Road, Colchester, CO2 8JX
View Full Details of Faiths Care LtdLatest Reviews for Faiths Care Ltd
20 June 2025
Mum is very happy with the care she receives on a daily basis during a traumatic period in her life. The staff make time to chat to her to make her comfortable while carrying out the tasks requested. No hesitation in recommending Faiths Care.
30 May 2025
Been with this company a long time over 8 years. All carers arrived on time if not they let me know why. Can approach the management and they will sort out your any problems or change time if needed they there to help you'll l never had a problem. All office staff are helpful in always staff are very good and go beyond their duty to help me.
28 May 2025
Faiths care stepped in, from a very traumatic and upsetting experience with a bad care agency resulting in me having to provide my mums care myself. My mum is now happier and settled and I no longer have to worry or intervene in her care. All staff that have visited mum are friendly, caring, respectful and very good at their job, mum trusts them completely and is making excellent progress in her rehab after surgery , now she is very settled. Mum is fiercely independent and she doesn't feel patronised or at all concerned, she quite often talks to me about the conversations she has with the carers etc. I would highly recommend this agency for their outstanding commitment to their clients physical and mental wellbeing, their friendly can do approach and for giving me peace of mind knowing my mum is safe and in very capable caring hands. From the thorough risk assessment and management involvement to ensure things are going well, which is very reassuring, keep up the good work Team
27 May 2025
Excellent care providers - finally found after a multitude of very inferior and dangerous providers. They all take pride in their work - are punctual - don't hesitate to wash, clean and care for Mum in a dignified manner. Mum has Dementia which means a lot of repetitiveness, which each carer listens to like they've heard it the first time. they share their own lives with her so Mum knows about them as well which is good for interaction. They are very flexible with my needs to and support if I need to make any adjustments. Additionally they have dealt promptly and professionally when Mum has been unwell - even preventing a stroke from worsening by spotting tell tale signs. I cannot fault this company, my only regret is that I didn't have them sooner. Simply brilliant.
23 May 2025
Mum has had difficulties this month and faiths have been proactive in contacting doctors and social services in these matters and kept me up to date at all times. Very professional and caring and just what we need.
22 May 2025
My mum who is 99 needs help at home so she can stay independent. We had one or two teething problems at the beginning because we had never had carers for my mum before, but these were sorted out immediately. My mum really likes her carers and they are so good with her. I would not hesitate to recommend Faithcare. Thank you for giving us the piece of mind we need.
22 May 2025
I was very pleased how well my wife was looked after over several months. The carers were efficient, cheerful and compassionate, and my wife was very happy with them. I always had a weekly schedule sent to me by email, and if the carers were delayed I was told by phone how soon they would arrive, which, at meal times, was essential. Thank you.
01 April 2025
The carers do a difficult job. I have always found them polite, caring and helpful. They are always willing to do whatever household chores I ask of them. Some show more initiative than others but that is human nature.
22 April 2024
I was extremely grateful, to see how very happy and content my mum was during the period that her daughter was away on Holiday. This was due to the high level of care and attention she received during this period.
22 December 2023
Faiths Care offer outstanding service. Always available and any issues are dealt with smoothly and efficiently. Carers are kind, compassionate and supportive. They encourage my relatives and are always going over and above what is expected of them. The management team are very 'hands on' and always ready help. They have a huge breadth of knowledge and are happy to share with service users and their families.
21 December 2023
Faith's looked after Mum from the early stages when she needed just one care visit a day, providing basic care, through to her end-of-life care some months later. The greater Mum's needs grew, and the more we as a family needed the right help in taking care of Mum, the greater Faith's responded to those needs. In the last 3 months of Mum's life when she needed 4 care visits a day, with regular telephone calls to and from the family, the more the wonderful staff and management at Faith's responded. As NHS healthcare staff also became involved in Mum's end-of-life care, Faith's worked tirelessly to keep communication going smoothly, doing whatever was necessary to keep Mum safe and comfortable. Faith's management and staff cannot be praised highly enough. I don't know how we would have managed without them. They became a lifeline for Mum and for the family. I shall always be grateful for the dedication, commitment and care they gave to us and to Mum.
21 December 2023
I don't have any issues with my mother's care. I can honestly say she is treated with the upmost respect and always apply to her needs. A friendly and warm approach. Nothing is too much bother, very genuine and caring at all times.
12 May 2023
Very good.
09 May 2023
Always friendly, pleasant and helpful. Nothing is too much trouble.
02 May 2023
Extremely pleased with the care my husband is receiving from all of the care workers. My husband would to express his appreciation too. Kind, dedicated, skilled, efficient and friendly. I was a care worker myself for many years and appreciate the hard work involved. Good team players make a great team. Thank you all
30 April 2023
Very friendly. Very caring to my mum's needs. Very helpful and supportive even to all the family and Mum is very happy. I feel Mum is safe and cared for at all times very well and I have no worries with any of the staff that attends Mum.
05 July 2022
Faiths carers provided care for my mother for several months. The carers who visited her were fab! So kind, friendly, professional and caring. She needed emergency assistance on a couple of occasions and the carers knew exactly what to do, remained calm and stayed with her until they knew she was cared for, ensuring that other clients were attended to so that they could stay with her. No matter when I contacted the office I was always listened to and nothing was too much trouble. My mother was treated with dignity and respect, she really looked forward to their visits. We were very grateful for their care and love. Mum is now in a care home, she said the one thing she misses about being in her own home is Faiths carers. Thank you.
24 February 2022
Every day is very very good.
08 December 2021
Faiths Care Ltd have looked after my sister for many years. The staff are absolutely amazing and nothing is too much trouble and they give my sister the best support possible. I cannot recommend them enough.
06 December 2021
Carers always very reliable and on time with schedules. Staff always polite and get on well with Mum. Faiths Care are always happy to help out at short notice for extra visits which is very much appreciated. Excellent communication with me too.
Latest Reviews for Faiths Care Ltd
20 June 2025
Mum is very happy with the care she receives on a daily basis during a traumatic period in her life. The staff make time to chat to her to make her comfortable while carrying out the tasks requested. No hesitation in recommending Faiths Care.
30 May 2025
Been with this company a long time over 8 years. All carers arrived on time if not they let me know why. Can approach the management and they will sort out your any problems or change time if needed they there to help you'll l never had a problem. All office staff are helpful in always staff are very good and go beyond their duty to help me.
28 May 2025
Faiths care stepped in, from a very traumatic and upsetting experience with a bad care agency resulting in me having to provide my mums care myself. My mum is now happier and settled and I no longer have to worry or intervene in her care. All staff that have visited mum are friendly, caring, respectful and very good at their job, mum trusts them completely and is making excellent progress in her rehab after surgery , now she is very settled. Mum is fiercely independent and she doesn't feel patronised or at all concerned, she quite often talks to me about the conversations she has with the carers etc. I would highly recommend this agency for their outstanding commitment to their clients physical and mental wellbeing, their friendly can do approach and for giving me peace of mind knowing my mum is safe and in very capable caring hands. From the thorough risk assessment and management involvement to ensure things are going well, which is very reassuring, keep up the good work Team
27 May 2025
Excellent care providers - finally found after a multitude of very inferior and dangerous providers. They all take pride in their work - are punctual - don't hesitate to wash, clean and care for Mum in a dignified manner. Mum has Dementia which means a lot of repetitiveness, which each carer listens to like they've heard it the first time. they share their own lives with her so Mum knows about them as well which is good for interaction. They are very flexible with my needs to and support if I need to make any adjustments. Additionally they have dealt promptly and professionally when Mum has been unwell - even preventing a stroke from worsening by spotting tell tale signs. I cannot fault this company, my only regret is that I didn't have them sooner. Simply brilliant.
23 May 2025
Mum has had difficulties this month and faiths have been proactive in contacting doctors and social services in these matters and kept me up to date at all times. Very professional and caring and just what we need.
22 May 2025
My mum who is 99 needs help at home so she can stay independent. We had one or two teething problems at the beginning because we had never had carers for my mum before, but these were sorted out immediately. My mum really likes her carers and they are so good with her. I would not hesitate to recommend Faithcare. Thank you for giving us the piece of mind we need.
22 May 2025
I was very pleased how well my wife was looked after over several months. The carers were efficient, cheerful and compassionate, and my wife was very happy with them. I always had a weekly schedule sent to me by email, and if the carers were delayed I was told by phone how soon they would arrive, which, at meal times, was essential. Thank you.
01 April 2025
The carers do a difficult job. I have always found them polite, caring and helpful. They are always willing to do whatever household chores I ask of them. Some show more initiative than others but that is human nature.
22 April 2024
I was extremely grateful, to see how very happy and content my mum was during the period that her daughter was away on Holiday. This was due to the high level of care and attention she received during this period.
22 December 2023
Faiths Care offer outstanding service. Always available and any issues are dealt with smoothly and efficiently. Carers are kind, compassionate and supportive. They encourage my relatives and are always going over and above what is expected of them. The management team are very 'hands on' and always ready help. They have a huge breadth of knowledge and are happy to share with service users and their families.
21 December 2023
Faith's looked after Mum from the early stages when she needed just one care visit a day, providing basic care, through to her end-of-life care some months later. The greater Mum's needs grew, and the more we as a family needed the right help in taking care of Mum, the greater Faith's responded to those needs. In the last 3 months of Mum's life when she needed 4 care visits a day, with regular telephone calls to and from the family, the more the wonderful staff and management at Faith's responded. As NHS healthcare staff also became involved in Mum's end-of-life care, Faith's worked tirelessly to keep communication going smoothly, doing whatever was necessary to keep Mum safe and comfortable. Faith's management and staff cannot be praised highly enough. I don't know how we would have managed without them. They became a lifeline for Mum and for the family. I shall always be grateful for the dedication, commitment and care they gave to us and to Mum.
21 December 2023
I don't have any issues with my mother's care. I can honestly say she is treated with the upmost respect and always apply to her needs. A friendly and warm approach. Nothing is too much bother, very genuine and caring at all times.
12 May 2023
Very good.
09 May 2023
Always friendly, pleasant and helpful. Nothing is too much trouble.
02 May 2023
Extremely pleased with the care my husband is receiving from all of the care workers. My husband would to express his appreciation too. Kind, dedicated, skilled, efficient and friendly. I was a care worker myself for many years and appreciate the hard work involved. Good team players make a great team. Thank you all
30 April 2023
Very friendly. Very caring to my mum's needs. Very helpful and supportive even to all the family and Mum is very happy. I feel Mum is safe and cared for at all times very well and I have no worries with any of the staff that attends Mum.
05 July 2022
Faiths carers provided care for my mother for several months. The carers who visited her were fab! So kind, friendly, professional and caring. She needed emergency assistance on a couple of occasions and the carers knew exactly what to do, remained calm and stayed with her until they knew she was cared for, ensuring that other clients were attended to so that they could stay with her. No matter when I contacted the office I was always listened to and nothing was too much trouble. My mother was treated with dignity and respect, she really looked forward to their visits. We were very grateful for their care and love. Mum is now in a care home, she said the one thing she misses about being in her own home is Faiths carers. Thank you.
24 February 2022
Every day is very very good.
08 December 2021
Faiths Care Ltd have looked after my sister for many years. The staff are absolutely amazing and nothing is too much trouble and they give my sister the best support possible. I cannot recommend them enough.
06 December 2021
Carers always very reliable and on time with schedules. Staff always polite and get on well with Mum. Faiths Care are always happy to help out at short notice for extra visits which is very much appreciated. Excellent communication with me too.