Submit a Review for Radfield Home Care Bexhill, Hastings & Battle
Unit 34-35 Innovation Centre, Highfield Drive, St Leonards-on-Sea, TN38 9UH
View full details of Radfield Home Care Bexhill, Hastings & BattleLatest Reviews for Radfield Home Care Bexhill, Hastings & Battle
16 March 2026
The team at Radfield provide exceptional support and care for my mum, especially in the last month when my husband and I have been abroad. The daily care workers have all built up a trusting and supportive relationship with mum and the daily care planning app provides us with peace of mind every day
that mum is well. Regular communication with the Radfield team ensures we are alerted and involved with any issues and ongoing care needs. We absolutely couldn't support mum with such a good standard of care without them. Thanks to everyone who works with us! We so appreciate everything you do.
16 March 2026
Always totally professional care has been provided consistently in an empathetic manner with mums best needs at the heart of what is undertaken.Treated respectfully and at all times with dignity. Living a long way away the app is a godsend.updated in real time it makes me feel connected and part of
her daily life.As her health has deteriated and needs changed they have effectively accommodated changes very quickly. Communication, leadership and care is extremely good and can't praise them enough.make you feel part of a wider family
28 November 2025
We are very happy with the help and servuce that Radfield give us both and look forward to many years. We find the home care they provide at this very needy time of life well done ti all the carers and the office team.
20 October 2025
We are 6 months into using Radfield Home Care, and so far we've been delighted with the service. The staff that turn up are kind, thoughtful, and gentle with my mother. From an administrative point of view, the organization has been flexible and responsive. Overall, we're very happy with the
service. Thank you.
19 August 2025
My review was helpful and satisfactory. I was able to discuss any issues.
15 July 2025
I am very happy with the care I receive from Radfield and it is important to me to have the same three carers when possible. Radfield ensure my needs are met. My care coordinator is easy to contact and responds to my needs and wants and is very warm and caring. My regular three carers are the ones I
want to keep.They are all lovely and 'go above and beyond' to help. I would definitely recommend Radfield to anyone and would not dream of going elsewhere.
16 June 2025
Very happy with the level of care provided by Radfield and their carers. We contacted them following a personal recommendation and have not been disappointed. Nothing is too much trouble and they provide such as wide range of help, domestic support , medication etc that everything is now dealt with
by one organisation which is incredibly handy. Thank you!
30 May 2025
My mum and dad have been receiving care from Radfield for over a year. The whole experience has been very possible and we continue to be impressed by the team and how they have adapted as our parents needs have changed. One of the most reassuring things for me is knowing they have an assigned case
manager who oversees the carers. I can contact them by email or phone and any issues are picked up straight away. As an example, my mum had a urine infection and as soon as the carer noticed this the case manager was straight onto it and arranged a sample to be taken to the GP. I'm sorry to say I just don't have the time to drop everything and respond like this but within 24hrs mum had started antibiotics. Mum was soon on the mend and without this quick response she could have got a lot worse. A marvellous service that goes far beyond the visits which are always delivered on time and with care. Thank you!
20 May 2025
My experience with Radfield has been very positive.all my carers are very good at their job. I am always listened to and understood. They always explain things to me and make sure I understand, they all treat me with respect and kindness.
They all always have a smile on their face. Overall I am
extremely happy with the level of care.
14 May 2025
Radfield has been a constant in our lives for over 2 years. Despite bad weather, numerous road closures and our rural location, they have never let us down. The company recognise the importance of continuity of care and en-devour to ensure that a group of regular carers attend to my husbands needs.
He has dementia, is now bed bound and largely non-verbal, so carers who are familiar to him and are familiar with his needs are very important. He is treated with sensitivity and empathy, he appreciates the way he is talked to. Radfield is not cheap, but is good value. To be recommend.
21 March 2025
My 96 year old aunt was discharged home from hospital 4 weeks ago. She is very frail and we do not live nearby. Radfield carers visit four times a day and provide all of my aunt's care needs.
Without exception, the carers are friendly, respectful, punctual and efficient. I have experience of
working in adult social care and know this is not always the case. As a family we are just grateful to feel reassured that she is being well cared for and that the service is totally reliable. In addition the manager frequently supports us with additional tasks such as liaising with district nurses and GP as well as supporting us when we are transporting her to hospital appointments.
We want to thank Radfield staff and carers for the excellent service you all provide and I would not hesitate to recommend your agency.
13 February 2025
I am extremely pleased with the standard of care provided by Radfield Home Care Bexhill, Hastings & Battle. The carers are very bright, cheerful and friendly towards my husband and family members. The carers have a very kind, gentle and compassionate attitude. I am very impressed with the
organisation itself, and they are efficient and extremely professional. I would not hesitate to recommend Radfield Home Care to my friends and neighbours.
07 June 2024
My experience with Radfield has always been positive. Care received by the client has been excellent and staff have always appeared courteous and caring. Nothing appears to be too much trouble. If a problem arises it is dealt with quickly and efficiently. I would recommend Radfield to anyone looking
for home care.
29 May 2024
The care provided for our mother by Radfield Home Care was of the highest quality for care, attention to detail, kindness, cleanliness and everything! The staff used their own initiative, checking Mum’s skin and if needed, would moisturise and many other small gestures that made a big difference.
They were very good at writing in the book we left out for communicating if we weren’t there and their manner with our mother was respectful and friendly, always finding time to have a chat with and showing an interest in her garden and family. They packed a lot into their allotted time but never seemed rushed. All very reassuring that our mother was in the best hands.
10 May 2024
I have found all the carers very kind and helpful. They are so willing to do whatever I need at all times. My two regular carers have become very good friends of mine and we enjoy a short chat at the end of their visits about items of interest that we have in common. They come just in the early
mornings. I am 95 years old and still living at home alone. I could not manage without their daily visits.
28 November 2023
At the start of my sister's illness, when we were doing our best to cope at home, your help was invaluable when you were called several times urgently at unsociable hours of the day. Don't think I thanked you before, but do so now with many thanks and gratitude.
Where my carers are concerned, one
is exceptional in showing lots of initiative and caring. Others vary but must be pretty good, but feel some need more training.
29 September 2023
The experience with the carers has been excellent. All the ladies involved have been very nice and their care for my wife has been pleasant. They are all very gentle, nice and pleasant towards her.
05 May 2023
Thank you to the whole team for all your care, kindness and patience. I couldn’t have asked for more caring and considerate people to look after my husband. We would not hesitate to recommend Radfield Home Care.
29 April 2023
Very happy with the service from Radfield Home Care. All the staff are knowledgeable and helpful. No problems with punctuality and the team is small enough to ensure my mum sees the same faces regularly. Would highly recommend if you are looking for care for elderly parents.
11 April 2023
Radfield have been extremely helpful in supporting my mother and father at home. They had been struggling for a while and once we gave them a call, the assessment was arranged quickly and (very helpful when dealing with parents who keep changing their minds about having help!), and the service
started within a few days. The team have respected my parent's wishes whilst also encouraging them to have help where needed. I don’t think many elderly people want to accept they need help or that their children might not be the best people to provide it. Radfield have been very understanding of how delicate the situation is and I have been very impressed with all the little touches to help smooth the way. Thank you everyone for what you have done.
Latest Reviews for Radfield Home Care Bexhill, Hastings & Battle
16 March 2026
The team at Radfield provide exceptional support and care for my mum, especially in the last month when my husband and I have been abroad. The daily care workers have all built up a trusting and supportive relationship with mum and the daily care planning app provides us with peace of mind every day
that mum is well. Regular communication with the Radfield team ensures we are alerted and involved with any issues and ongoing care needs. We absolutely couldn't support mum with such a good standard of care without them. Thanks to everyone who works with us! We so appreciate everything you do.
16 March 2026
Always totally professional care has been provided consistently in an empathetic manner with mums best needs at the heart of what is undertaken.Treated respectfully and at all times with dignity. Living a long way away the app is a godsend.updated in real time it makes me feel connected and part of
her daily life.As her health has deteriated and needs changed they have effectively accommodated changes very quickly. Communication, leadership and care is extremely good and can't praise them enough.make you feel part of a wider family
28 November 2025
We are very happy with the help and servuce that Radfield give us both and look forward to many years. We find the home care they provide at this very needy time of life well done ti all the carers and the office team.
20 October 2025
We are 6 months into using Radfield Home Care, and so far we've been delighted with the service. The staff that turn up are kind, thoughtful, and gentle with my mother. From an administrative point of view, the organization has been flexible and responsive. Overall, we're very happy with the
service. Thank you.
19 August 2025
My review was helpful and satisfactory. I was able to discuss any issues.
15 July 2025
I am very happy with the care I receive from Radfield and it is important to me to have the same three carers when possible. Radfield ensure my needs are met. My care coordinator is easy to contact and responds to my needs and wants and is very warm and caring. My regular three carers are the ones I
want to keep.They are all lovely and 'go above and beyond' to help. I would definitely recommend Radfield to anyone and would not dream of going elsewhere.
16 June 2025
Very happy with the level of care provided by Radfield and their carers. We contacted them following a personal recommendation and have not been disappointed. Nothing is too much trouble and they provide such as wide range of help, domestic support , medication etc that everything is now dealt with
by one organisation which is incredibly handy. Thank you!
30 May 2025
My mum and dad have been receiving care from Radfield for over a year. The whole experience has been very possible and we continue to be impressed by the team and how they have adapted as our parents needs have changed. One of the most reassuring things for me is knowing they have an assigned case
manager who oversees the carers. I can contact them by email or phone and any issues are picked up straight away. As an example, my mum had a urine infection and as soon as the carer noticed this the case manager was straight onto it and arranged a sample to be taken to the GP. I'm sorry to say I just don't have the time to drop everything and respond like this but within 24hrs mum had started antibiotics. Mum was soon on the mend and without this quick response she could have got a lot worse. A marvellous service that goes far beyond the visits which are always delivered on time and with care. Thank you!
20 May 2025
My experience with Radfield has been very positive.all my carers are very good at their job. I am always listened to and understood. They always explain things to me and make sure I understand, they all treat me with respect and kindness.
They all always have a smile on their face. Overall I am
extremely happy with the level of care.
14 May 2025
Radfield has been a constant in our lives for over 2 years. Despite bad weather, numerous road closures and our rural location, they have never let us down. The company recognise the importance of continuity of care and en-devour to ensure that a group of regular carers attend to my husbands needs.
He has dementia, is now bed bound and largely non-verbal, so carers who are familiar to him and are familiar with his needs are very important. He is treated with sensitivity and empathy, he appreciates the way he is talked to. Radfield is not cheap, but is good value. To be recommend.
21 March 2025
My 96 year old aunt was discharged home from hospital 4 weeks ago. She is very frail and we do not live nearby. Radfield carers visit four times a day and provide all of my aunt's care needs.
Without exception, the carers are friendly, respectful, punctual and efficient. I have experience of
working in adult social care and know this is not always the case. As a family we are just grateful to feel reassured that she is being well cared for and that the service is totally reliable. In addition the manager frequently supports us with additional tasks such as liaising with district nurses and GP as well as supporting us when we are transporting her to hospital appointments.
We want to thank Radfield staff and carers for the excellent service you all provide and I would not hesitate to recommend your agency.
13 February 2025
I am extremely pleased with the standard of care provided by Radfield Home Care Bexhill, Hastings & Battle. The carers are very bright, cheerful and friendly towards my husband and family members. The carers have a very kind, gentle and compassionate attitude. I am very impressed with the
organisation itself, and they are efficient and extremely professional. I would not hesitate to recommend Radfield Home Care to my friends and neighbours.
07 June 2024
My experience with Radfield has always been positive. Care received by the client has been excellent and staff have always appeared courteous and caring. Nothing appears to be too much trouble. If a problem arises it is dealt with quickly and efficiently. I would recommend Radfield to anyone looking
for home care.
29 May 2024
The care provided for our mother by Radfield Home Care was of the highest quality for care, attention to detail, kindness, cleanliness and everything! The staff used their own initiative, checking Mum’s skin and if needed, would moisturise and many other small gestures that made a big difference.
They were very good at writing in the book we left out for communicating if we weren’t there and their manner with our mother was respectful and friendly, always finding time to have a chat with and showing an interest in her garden and family. They packed a lot into their allotted time but never seemed rushed. All very reassuring that our mother was in the best hands.
10 May 2024
I have found all the carers very kind and helpful. They are so willing to do whatever I need at all times. My two regular carers have become very good friends of mine and we enjoy a short chat at the end of their visits about items of interest that we have in common. They come just in the early
mornings. I am 95 years old and still living at home alone. I could not manage without their daily visits.
28 November 2023
At the start of my sister's illness, when we were doing our best to cope at home, your help was invaluable when you were called several times urgently at unsociable hours of the day. Don't think I thanked you before, but do so now with many thanks and gratitude.
Where my carers are concerned, one
is exceptional in showing lots of initiative and caring. Others vary but must be pretty good, but feel some need more training.
29 September 2023
The experience with the carers has been excellent. All the ladies involved have been very nice and their care for my wife has been pleasant. They are all very gentle, nice and pleasant towards her.
05 May 2023
Thank you to the whole team for all your care, kindness and patience. I couldn’t have asked for more caring and considerate people to look after my husband. We would not hesitate to recommend Radfield Home Care.
29 April 2023
Very happy with the service from Radfield Home Care. All the staff are knowledgeable and helpful. No problems with punctuality and the team is small enough to ensure my mum sees the same faces regularly. Would highly recommend if you are looking for care for elderly parents.
11 April 2023
Radfield have been extremely helpful in supporting my mother and father at home. They had been struggling for a while and once we gave them a call, the assessment was arranged quickly and (very helpful when dealing with parents who keep changing their minds about having help!), and the service
started within a few days. The team have respected my parent's wishes whilst also encouraging them to have help where needed. I don’t think many elderly people want to accept they need help or that their children might not be the best people to provide it. Radfield have been very understanding of how delicate the situation is and I have been very impressed with all the little touches to help smooth the way. Thank you everyone for what you have done.