Submit a Review for Right at Home (Reading & Wokingham District)
Twyford Business Units, Station Road, Twyford, Reading, RG10 9TU
View full details of Right at Home (Reading & Wokingham District)Latest Reviews for Right at Home (Reading & Wokingham District)
13 January 2026
The team are truly amazing, consistently providing the highest standard of care and going above and beyond on a regular basis. They care for my parents with professionalism, compassion and understanding. As family members we are also cared for and given invaluable advice and support. Thank you Team Twyford, we couldn't manage without you
07 January 2026
We have been using Right at Home for the last few years for my mum who is suffering with dementia. I have to say that the whole team have been fantastic and I really don't know how we would cope without them. They look after my mum so well and are always ready to go the extra mile to help out. Leisa and Kevin are always on hand to give expert advice and the ladies who visit mum are without exception total stars. I can thoroughly recommend the team to anyone who is looking for a first class service.
05 January 2026
I can not praise the reading and Wokingham district team enough. My mother has daily visits from various members of the team and has done for the last year. She really enjoys their company and looks forward to seeing them daily. The team have been a huge help since my father died in supporting my mother with companionship and work around the house. I couldn't recommend them enough.
02 January 2026
We've been using Right at Home for about 5 years and the quality of service has been exceptional throughout. The carers that visit do a fantastic job looking after Mum which is not always easy, but they are 100% professional and carry out their tasks with incredible good humour. We have visits three times a day, but nothing is too much trouble, and in the event of Mum having a fall or similar, extra resources are brought in instantly no matter what time of day so that Mum can be looked after and not left in the hands of paramedics etc, which would be confusing for her. I never thought anyone would show as much care and dedication as RAH do. I live abroad so it is a great comfort that whatever happens Mum has someone there that I can fully trust I also have to mention how clean and tidy the House is, which did worry me that, it would start to be neglected, but they are doing a fantastic job keeping it in good condition. Top Notch!
30 December 2025
The RaH Team are really quite exceptional! They have been providing regular care visits to my (increasingly frail) 95 year-old Dad - and also to my Mum, who has Dementia - for several years now (up to three times daily), and the reliability, adaptability, empathy and kindness of both the Carers themselves, and the Management Team, are pretty much faultless. Would recommend without hesitation to anyone looking for high-quality Home Care for their nearest and dearest.
22 December 2025
RAH have been looking after my mother one a week for a few hours. I can strongly recommend this care team are amazing. From the initial telephone inquiry to the assessment visit and at every point of contact they have been professional and friendly. The staff work so well together and always put their clients first. The type of questions asked about what my mother needed showed exactly how good they are at understanding and communicating with clients and their families. My mother has been using them for several months now and we are very happy with the care she is receiving.
11 June 2025
A very professional team from the support distaff and management , they have been looking after my mother and very impressed with all of the support care and kindness given , I would recommend this team .
14 May 2025
We have been using the care assistants from Right at Home for a few years now to help with my mother who has mild dementia. They visit several times a week to prepare meals for her, help keep the house tidy, assist in administering medications & provide friendship. They sometimes even taking her out for trips to local coffee shops. We find them to be thoroughly reliable & professional, it is such a relief for us to know we can trust them with mum & she tells us she enjoys having them visit. They are good to deal with, being easily contactable & try their best to adapt to our requirements regarding days & timings for care. I thoroughly recommend them to anyone thinking of getting in care for a friend or relative.
13 May 2025
Excellent! RaH have been supporting my mother for 6 years now, and have cheerfully handled her changing needs in that time. In the early days they provided companionship and mental stimulation as well as regular meals and household management. The emphasis now is more on support with the tasks of daily living, but the carers still find time to help with jigsaws, play games and read aloud. We get regular reports of what is going on via the app, and if any maintenance issues crop up there is always an email or phone call to discuss what to do. Turnover in the care team is slow, so the whole family gets to know them and new people are always introduced by one of the existing team so that continuity is maintained. This is how care should be done.
11 November 2024
We have been using the services of the manager and the team from Right at Home since January this year for assistance in looking after my elderly father and cannot fault the ongoing service provided. They have been more than accommodating to us as my Father's needs change and have his best interests at heart. They offer a professional approach making us feel as a family he is in safe hands. I feel that we have the much-needed assistance in place and great support available to us whenever we need it. My father enjoys their visits every day, and the regular company has meant so much to him as he deals with his medical condition giving him the mental uplift he so often needs. To conclude I would not hesitate to recommend their services and have no negatives to the service they provide, they have exceeded our expectations.
23 August 2024
Acting in the capacity of Attorney for an elderly lady with dementia and mobility issues, I have used the services of Right at Home since May 2018. Without them, we would not be able to provide the care required to keep the lady in her own home. They have repeatedly gone above and beyond normal duties, they have liaised with doctors and other live-in care givers, they have kept me informed of any potential problems and always helped to provide the answers to those problems. You can without doubt put your trust in Right at Home.
20 August 2024
Absolutely outstanding. Mum has now been under the care of Right at Home for about five years and I continue to be impressed by their attention to detail and vigilance with Mum, who has severe Alzheimers. The team are cheerful, sympathetic, thoughtful and utterly reliable. They clearly enjoy their visits to Mum and find ways to entertain her appropriately. The team that visits Mum is small and consistent, which helps Mum get to know and trust them. They routinely go way beyond what I would have expected and help in any way they can in what can be challenging situations. Recently they have been working closely with Mum's doctors and are really good at keeping on top of her complex medications. It has given me peace of mind to know that they will always alert me immediately if there are any problems with Mum's health. I honestly cannot recommend them highly enough for what they do.
11 April 2024
Mum has had care for several years. All of the carers are the kindest, most supportive and thoughtful people you could wish for. The support we receive as a family from the whole company is absolutely fantastic. There is always someone ready to discuss any issues and find a solution which is right for Mum and we thank everyone for their constant support. Thank you all.
26 March 2024
The Right at Home carers are diamonds. They supported mum for just over a year after she broke her wrist, but sadly since then she has succumbed to dementia and now resides in a care home. Over the time that Right at Home supported mum, they were nothing but kind, considerate, friendly and respectful to both mum, my sister and I. We couldn't have managed without them and the fantastic support and advice we received from the management team. They kept in regular contact with us and nothing was too much trouble to ensure that mum received the best care possible. I would not hesitate in recommending Right at Home to you if you are looking for support of a loved one.
25 March 2024
Right at Home looked after Mum for year. The care started when she broke her wrist and needed assistance. During the year her cognition and general mobility declined, which meant more visits. Right at Home were able to accommodate the changes and the communication was always friendly, timely and professional. My sister and I were very happy with the care Mum received and felt confident that the carers would be friendly and reassuring to her. We would definitely recommend their services.
25 March 2024
My experience of Right at Home has been excellent. I live alone, am 80 and a Type 1 Diabetic and was in hospital following a fall which meant I needed assistance in the morning and evening in order to return home. How much more I was given. Friendship, not only to myself but my elderly dog. Also encouragement not to mention liaison with medical staff and ensuring I had everything I needed to promote a speedy recovery.
20 April 2023
From the first telephone call, when a friendly voice answered, the care and consideration given to my mother has been outstanding. Without the support of the whole team, from the managing director to the care staff, I don't think we would have got through the past 3-4 months. The management team assisted us (the family) through all the steps of getting Mum out of hospital and back home. The managers assessed Mum's needs, advised on the equipment and care support required, and then made it happen. This was invaluable. The care/support team were brilliant. So kind, considerate and respectful to Mum and that made a great difference to her, as she was feeling very nervous about having to be cared for. The care/support staff were always cheerful and it was like nothing was too much for them. As Mum's needs changed, the team adjusted which meant Mum could stay at home longer. All the staff went above and beyond what we had expected. I cannot recommend them more highly.
19 January 2023
Following the exceptional care given to my late husband, I had always said I would use their services again for myself if ever the need should occur. So following an operation this September, I used their services for 2 months to help whilst I was recovering, I am pleased to report that the standard services provided had not changed and I would highly recommend them and use them again, without hesitation. Whatever capacity they are utilised, the standard of care is always 100% and carried out with a smile with no job too much trouble. Was glad to see that some of the original team that I knew back in 2018 and prior to are still with the company.
04 August 2022
The managing director and the team of carers have been looking after my mum, who has dementia, for the past four years, and without their care and support would have had to move into a home. I could not wish to have found a better team. Why would I stay with a team of carers for over four years if they were not absolutely dedicated, professional, sympathetic and caring. I get daily updates of all visits via an app and regularly read “I was greeted with a big smile and hug from” “whilst preparing lunch we had a bit of a singsong”, “ on the walk she enjoyed seeing” the carers really do seem to have a gift for getting my mum to enjoy the moment. During a recent heatwave, they even popped round after the normal caring hours just to check Mum was ok, totally unprompted; I guess that’s carers caring. I would not hesitate to recommend them, always contactable, easy to talk to, very experienced and totally professional. 10/10.
29 March 2022
Right at Home (Reading & Wokingham District) have been supporting my mother-in-law for the past four years and have been doing a fantastic job. As her condition has progressed they have responded through regular reviews so that they could better support her as her needs changed. The carers and management work as one unit, feeding back information that we can read after every visit and celebrating the good days and keeping us informed whenever there are difficulties so that we feel we are part of the team. They are very proactive in making recommendations that will support her daily living and are always empathetic and caring. During Covid, we relied on them totally to support her needs and put in extra support when she contracted the illness and nursed her through that difficult time. We applaud the dedication and hard work of all the carers and we could not maintain her independence without them. Thank you Right at Home!
Latest Reviews for Right at Home (Reading & Wokingham District)
13 January 2026
The team are truly amazing, consistently providing the highest standard of care and going above and beyond on a regular basis. They care for my parents with professionalism, compassion and understanding. As family members we are also cared for and given invaluable advice and support. Thank you Team Twyford, we couldn't manage without you
07 January 2026
We have been using Right at Home for the last few years for my mum who is suffering with dementia. I have to say that the whole team have been fantastic and I really don't know how we would cope without them. They look after my mum so well and are always ready to go the extra mile to help out. Leisa and Kevin are always on hand to give expert advice and the ladies who visit mum are without exception total stars. I can thoroughly recommend the team to anyone who is looking for a first class service.
05 January 2026
I can not praise the reading and Wokingham district team enough. My mother has daily visits from various members of the team and has done for the last year. She really enjoys their company and looks forward to seeing them daily. The team have been a huge help since my father died in supporting my mother with companionship and work around the house. I couldn't recommend them enough.
02 January 2026
We've been using Right at Home for about 5 years and the quality of service has been exceptional throughout. The carers that visit do a fantastic job looking after Mum which is not always easy, but they are 100% professional and carry out their tasks with incredible good humour. We have visits three times a day, but nothing is too much trouble, and in the event of Mum having a fall or similar, extra resources are brought in instantly no matter what time of day so that Mum can be looked after and not left in the hands of paramedics etc, which would be confusing for her. I never thought anyone would show as much care and dedication as RAH do. I live abroad so it is a great comfort that whatever happens Mum has someone there that I can fully trust I also have to mention how clean and tidy the House is, which did worry me that, it would start to be neglected, but they are doing a fantastic job keeping it in good condition. Top Notch!
30 December 2025
The RaH Team are really quite exceptional! They have been providing regular care visits to my (increasingly frail) 95 year-old Dad - and also to my Mum, who has Dementia - for several years now (up to three times daily), and the reliability, adaptability, empathy and kindness of both the Carers themselves, and the Management Team, are pretty much faultless. Would recommend without hesitation to anyone looking for high-quality Home Care for their nearest and dearest.
22 December 2025
RAH have been looking after my mother one a week for a few hours. I can strongly recommend this care team are amazing. From the initial telephone inquiry to the assessment visit and at every point of contact they have been professional and friendly. The staff work so well together and always put their clients first. The type of questions asked about what my mother needed showed exactly how good they are at understanding and communicating with clients and their families. My mother has been using them for several months now and we are very happy with the care she is receiving.
11 June 2025
A very professional team from the support distaff and management , they have been looking after my mother and very impressed with all of the support care and kindness given , I would recommend this team .
14 May 2025
We have been using the care assistants from Right at Home for a few years now to help with my mother who has mild dementia. They visit several times a week to prepare meals for her, help keep the house tidy, assist in administering medications & provide friendship. They sometimes even taking her out for trips to local coffee shops. We find them to be thoroughly reliable & professional, it is such a relief for us to know we can trust them with mum & she tells us she enjoys having them visit. They are good to deal with, being easily contactable & try their best to adapt to our requirements regarding days & timings for care. I thoroughly recommend them to anyone thinking of getting in care for a friend or relative.
13 May 2025
Excellent! RaH have been supporting my mother for 6 years now, and have cheerfully handled her changing needs in that time. In the early days they provided companionship and mental stimulation as well as regular meals and household management. The emphasis now is more on support with the tasks of daily living, but the carers still find time to help with jigsaws, play games and read aloud. We get regular reports of what is going on via the app, and if any maintenance issues crop up there is always an email or phone call to discuss what to do. Turnover in the care team is slow, so the whole family gets to know them and new people are always introduced by one of the existing team so that continuity is maintained. This is how care should be done.
11 November 2024
We have been using the services of the manager and the team from Right at Home since January this year for assistance in looking after my elderly father and cannot fault the ongoing service provided. They have been more than accommodating to us as my Father's needs change and have his best interests at heart. They offer a professional approach making us feel as a family he is in safe hands. I feel that we have the much-needed assistance in place and great support available to us whenever we need it. My father enjoys their visits every day, and the regular company has meant so much to him as he deals with his medical condition giving him the mental uplift he so often needs. To conclude I would not hesitate to recommend their services and have no negatives to the service they provide, they have exceeded our expectations.
23 August 2024
Acting in the capacity of Attorney for an elderly lady with dementia and mobility issues, I have used the services of Right at Home since May 2018. Without them, we would not be able to provide the care required to keep the lady in her own home. They have repeatedly gone above and beyond normal duties, they have liaised with doctors and other live-in care givers, they have kept me informed of any potential problems and always helped to provide the answers to those problems. You can without doubt put your trust in Right at Home.
20 August 2024
Absolutely outstanding. Mum has now been under the care of Right at Home for about five years and I continue to be impressed by their attention to detail and vigilance with Mum, who has severe Alzheimers. The team are cheerful, sympathetic, thoughtful and utterly reliable. They clearly enjoy their visits to Mum and find ways to entertain her appropriately. The team that visits Mum is small and consistent, which helps Mum get to know and trust them. They routinely go way beyond what I would have expected and help in any way they can in what can be challenging situations. Recently they have been working closely with Mum's doctors and are really good at keeping on top of her complex medications. It has given me peace of mind to know that they will always alert me immediately if there are any problems with Mum's health. I honestly cannot recommend them highly enough for what they do.
11 April 2024
Mum has had care for several years. All of the carers are the kindest, most supportive and thoughtful people you could wish for. The support we receive as a family from the whole company is absolutely fantastic. There is always someone ready to discuss any issues and find a solution which is right for Mum and we thank everyone for their constant support. Thank you all.
26 March 2024
The Right at Home carers are diamonds. They supported mum for just over a year after she broke her wrist, but sadly since then she has succumbed to dementia and now resides in a care home. Over the time that Right at Home supported mum, they were nothing but kind, considerate, friendly and respectful to both mum, my sister and I. We couldn't have managed without them and the fantastic support and advice we received from the management team. They kept in regular contact with us and nothing was too much trouble to ensure that mum received the best care possible. I would not hesitate in recommending Right at Home to you if you are looking for support of a loved one.
25 March 2024
Right at Home looked after Mum for year. The care started when she broke her wrist and needed assistance. During the year her cognition and general mobility declined, which meant more visits. Right at Home were able to accommodate the changes and the communication was always friendly, timely and professional. My sister and I were very happy with the care Mum received and felt confident that the carers would be friendly and reassuring to her. We would definitely recommend their services.
25 March 2024
My experience of Right at Home has been excellent. I live alone, am 80 and a Type 1 Diabetic and was in hospital following a fall which meant I needed assistance in the morning and evening in order to return home. How much more I was given. Friendship, not only to myself but my elderly dog. Also encouragement not to mention liaison with medical staff and ensuring I had everything I needed to promote a speedy recovery.
20 April 2023
From the first telephone call, when a friendly voice answered, the care and consideration given to my mother has been outstanding. Without the support of the whole team, from the managing director to the care staff, I don't think we would have got through the past 3-4 months. The management team assisted us (the family) through all the steps of getting Mum out of hospital and back home. The managers assessed Mum's needs, advised on the equipment and care support required, and then made it happen. This was invaluable. The care/support team were brilliant. So kind, considerate and respectful to Mum and that made a great difference to her, as she was feeling very nervous about having to be cared for. The care/support staff were always cheerful and it was like nothing was too much for them. As Mum's needs changed, the team adjusted which meant Mum could stay at home longer. All the staff went above and beyond what we had expected. I cannot recommend them more highly.
19 January 2023
Following the exceptional care given to my late husband, I had always said I would use their services again for myself if ever the need should occur. So following an operation this September, I used their services for 2 months to help whilst I was recovering, I am pleased to report that the standard services provided had not changed and I would highly recommend them and use them again, without hesitation. Whatever capacity they are utilised, the standard of care is always 100% and carried out with a smile with no job too much trouble. Was glad to see that some of the original team that I knew back in 2018 and prior to are still with the company.
04 August 2022
The managing director and the team of carers have been looking after my mum, who has dementia, for the past four years, and without their care and support would have had to move into a home. I could not wish to have found a better team. Why would I stay with a team of carers for over four years if they were not absolutely dedicated, professional, sympathetic and caring. I get daily updates of all visits via an app and regularly read “I was greeted with a big smile and hug from” “whilst preparing lunch we had a bit of a singsong”, “ on the walk she enjoyed seeing” the carers really do seem to have a gift for getting my mum to enjoy the moment. During a recent heatwave, they even popped round after the normal caring hours just to check Mum was ok, totally unprompted; I guess that’s carers caring. I would not hesitate to recommend them, always contactable, easy to talk to, very experienced and totally professional. 10/10.
29 March 2022
Right at Home (Reading & Wokingham District) have been supporting my mother-in-law for the past four years and have been doing a fantastic job. As her condition has progressed they have responded through regular reviews so that they could better support her as her needs changed. The carers and management work as one unit, feeding back information that we can read after every visit and celebrating the good days and keeping us informed whenever there are difficulties so that we feel we are part of the team. They are very proactive in making recommendations that will support her daily living and are always empathetic and caring. During Covid, we relied on them totally to support her needs and put in extra support when she contracted the illness and nursed her through that difficult time. We applaud the dedication and hard work of all the carers and we could not maintain her independence without them. Thank you Right at Home!