Right at Home (Reading & Wokingham District)

Right at Home have been caring for Mum for seven years now. During that time Mum's dementia has got worse and her needs more complex as she has aged. The team from RAH have been quite exceptional in all that time. The length and frequency of the visits has increased and the carers are always briefed about what is required. They manage all of Mum's day to day needs but also find time to engage with her through reading, jigsaws, and simple games depending on how Mum is feeling that day. The small care team know Mum extremely well and are able to anticipate her needs, always remaining cheerful, vigilant and sympathetic. Kevin and Leisa work constantly behind the scenes too, liaising with District nurses and other health professionals as is required as well as popping in on Mum with medicines or even the occasional treat! As a family they have brought us great peace of mind as well as useful advice over the years. I honestly can't recommend them highly enough - a truly wonderful company!

They will notice and respond to any changes; they deal with any problems that may arise without fuss or drama and truly have the best interest of the client at the heart of everything they do.

My husband is disabled and I am suffering from arthritis and cannot do everything he needs. I also go away for a break and leave him alone. The service we get is exemplary. They turn up on time do an excellent job and go beyond what's needed. We are both very happy.

I have dealt with lots of care agencies during my career and when caring for my own mum. I have been and continue to be extremely impressed by the services that Right at Home provide. Time keeping is excellent, everyone I have met treats my partners mum with such care compassion and dignity. It is a marvel to watch them work with mum to encourage her to do tasks that we sometimes struggle with. They support us and educate us on how to encourage mum to mobilise, eat, keep us informed of any changes in medication or concerns. I have never come across another agency that goes above and beyond to enable us to support mum at home. They are truly remarkable people who work quietly and politely in the background on family gatherings and Christmas. The team are very trustworthy, with a good work ethic demonstrating commitment and flexibility every day of the year. Thanks to everyone at Right at Home Reading and Wokingham.

I would recommend them to anyone needing this type of help.

Right at Home (Reading and Wokingham District) have been caring for our Mum for years and from the beginning have been a godsend for the family. Each one of the care staff I have met over the years has been bright, cheerful, friendly, extremely caring, observant and competent, uncomplaining, punctual and good natured. The management team have always been responsive, helpful and engaging and have often gone 'above and beyond' to provide a level of assistance that has both delighted and amazed us in our hour of greatest need. Quite frankly the whole package delivered by Right at Home is second to none in my opinion and I am so thankful that they were able to take on our Mum's care - she is in very good hands - hands that we know care deeply about her wellbeing and which deliver excellence each and every day.

Right at home have been helping to look after my mum for a few years now, particularly when her live-in carer has her days off.

The staff are really friendly and help my mum with a really wide variety of tasks. The management are courteous, responsive and a real pleasure to deal with. Would definitely recommend.

This has taken a load off my shoulders and my mind.

All of this adds up to our Dad being able to continue living in his home of more than 50 years with as much comfort and dignity as possible.

For me, the key advantage of having a small company involved is that you get a consistent service, which is totally tailored to the needs of your loved one (and at times yourself). Kevin, Leisa and the team have always gone above and beyond; to meet my expectations whilst listening to and maintaining my mother-in-law's dignity, and therefore they have managed to bring joy and happiness into her daily life. We were just so lucky to find them.

The team are truly amazing, consistently providing the highest standard of care and going above and beyond on a regular basis. They care for my parents with professionalism, compassion and understanding. As family members we are also cared for and given invaluable advice and support. Thank you Team Twyford, we couldn't manage without you

We have been using Right at Home for the last few years for my mum who is suffering with dementia. I have to say that the whole team have been fantastic and I really don't know how we would cope without them. They look after my mum so well and are always ready to go the extra mile to help out. Leisa and Kevin are always on hand to give expert advice and the ladies who visit mum are without exception total stars. I can thoroughly recommend the team to anyone who is looking for a first class service.

I can not praise the reading and Wokingham district team enough. My mother has daily visits from various members of the team and has done for the last year. She really enjoys their company and looks forward to seeing them daily. The team have been a huge help since my father died in supporting my mother with companionship and work around the house. I couldn't recommend them enough.

Top Notch!

The RaH Team are really quite exceptional! They have been providing regular care visits to my (increasingly frail) 95 year-old Dad - and also to my Mum, who has Dementia - for several years now (up to three times daily), and the reliability, adaptability, empathy and kindness of both the Carers themselves, and the Management Team, are pretty much faultless.

Would recommend without hesitation to anyone looking for high-quality Home Care for their nearest and dearest.

My mother has been using them for several months now and we are very happy with the care she is receiving.

A very professional team from the support distaff and management , they have been looking after my mother and very impressed with all of the support care and kindness given , I would recommend this team .

I thoroughly recommend them to anyone thinking of getting in care for a friend or relative.

This is how care should be done.

To conclude I would not hesitate to recommend their services and have no negatives to the service they provide, they have exceeded our expectations.