Right at Home (Reading & Wokingham District)

Mum has had care for several years. All of the carers are the kindest, most supportive and thoughtful people you could wish for. The support we receive as a family from the whole company is absolutely fantastic. There is always someone ready to discuss any issues and find a solution which is right for Mum and we thank everyone for their constant support. Thank you all.

The Right at Home carers are diamonds. They supported mum for just over a year after she broke her wrist, but sadly since then she has succumbed to dementia and now resides in a care home. Over the time that Right at Home supported mum, they were nothing but kind, considerate, friendly and respectful to both mum, my sister and I.

We couldn't have managed without them and the fantastic support and advice we received from the management team. They kept in regular contact with us and nothing was too much trouble to ensure that mum received the best care possible.

I would not hesitate in recommending Right at Home to you if you are looking for support of a loved one.

Right at Home looked after Mum for year. The care started when she broke her wrist and needed assistance. During the year her cognition and general mobility declined, which meant more visits. Right at Home were able to accommodate the changes and the communication was always friendly, timely and professional. My sister and I were very happy with the care Mum received and felt confident that the carers would be friendly and reassuring to her. We would definitely recommend their services.

My experience of Right at Home has been excellent. I live alone, am 80 and a Type 1 Diabetic and was in hospital following a fall which meant I needed assistance in the morning and evening in order to return home. How much more I was given. Friendship, not only to myself but my elderly dog. Also encouragement not to mention liaison with medical staff and ensuring I had everything I needed to promote a speedy recovery.

All the staff went above and beyond what we had expected. I cannot recommend them more highly.

Whatever capacity they are utilised, the standard of care is always 100% and carried out with a smile with no job too much trouble. Was glad to see that some of the original team that I knew back in 2018 and prior to are still with the company.

The managing director and the team of carers have been looking after my mum, who has dementia, for the past four years, and without their care and support would have had to move into a home. I could not wish to have found a better team. Why would I stay with a team of carers for over four years if they were not absolutely dedicated, professional, sympathetic and caring. I get daily updates of all visits via an app and regularly read “I was greeted with a big smile and hug from” “whilst preparing lunch we had a bit of a singsong”, “ on the walk she enjoyed seeing” the carers really do seem to have a gift for getting my mum to enjoy the moment. During a recent heatwave, they even popped round after the normal caring hours just to check Mum was ok, totally unprompted; I guess that’s carers caring. I would not hesitate to recommend them, always contactable, easy to talk to, very experienced and totally professional. 10/10.

Right at Home (Reading & Wokingham District) have been supporting my mother-in-law for the past four years and have been doing a fantastic job. As her condition has progressed they have responded through regular reviews so that they could better support her as her needs changed. The carers and management work as one unit, feeding back information that we can read after every visit and celebrating the good days and keeping us informed whenever there are difficulties so that we feel we are part of the team. They are very proactive in making recommendations that will support her daily living and are always empathetic and caring. During Covid, we relied on them totally to support her needs and put in extra support when she contracted the illness and nursed her through that difficult time. We applaud the dedication and hard work of all the carers and we could not maintain her independence without them. Thank you Right at Home!

I can not recommend Right at Home (Reading & Wokingham District) highly enough. The Team at Right at home provided palliative care for my dad for four months at the end of 2021. The standard of care was absolutely excellent. The team were professional, kind, caring, empathetic and extremely supportive, not only of my dad but also for us as a family. Nothing was too much bother - even to the point that they would call the doctors surgery on our behalf if they felt it necessary. My dad was always introduced to any carers before they started care, which was very important for him. Dad had the same small team of carers, which allowed lovely relationships to be built between them and my Dad. The Management Team and carers genuinely care about their clients and the care is totally focused on the client (not the task as with other care agencies). Thank you so much to the Managing Director and his team for all the support, care, kindness and help you gave to my dad and our family.

My Dad has had the benefits of Right at Home care for a while now and I (and the family) are extremely happy with the level of care and service provided. No request is too much for them and the Managing Director and Care Manager(and the other carers that look after Dad) feel like an extension to the family.

Unfortunately my dad's health has deteriorated in the last few months and therefore the team have been asked to move schedules around and offer advice on the next best steps. As such, my Dad is comfortable (as much as he can be) with the new schedules and the family have every confidence in the care my Dad is receiving.

I (and the family and friends close to my Dad) would have no hesitation to recommend Right at Home (Reading and Wokingham District) and sincerely appreciate their service

My brothers and I are very grateful that my dad is so well cared for and is able to remain contented and comfortable in his own home.

efficient and I shall miss them greatly when they no longer visit. They have helped me through a difficult time and helped me gain back confidence.

Thanks to my carer, I have been able to go shopping. She also does housework and any job required. She is always happy and like a breath of fresh air.

I am so grateful to every member of the team both office staff and carers for making it so much easier for my uncle to continue living at home with such brilliant support.

The whole team are caring and genuine. They are well informed and go above and beyond to offer support. Their expertise is invaluable, and I trust them to notice if things aren’t quite right. In my book, communication is key, and this is constantly forthcoming. At this challenging phase, I simply couldn’t function without them!

My friend's caregivers are very kind and patient they are also very competent people who really care for there clients. Right at Home has been looking after my friend for the last eighteen months, keeping his home clean and cooking for him they will always go the extra mile. I would recommend this company because they are a great team of people who look after my friend very well and I send my thanks and appreciation you all.

I absolutely love my carers coming; we dance, and we have a great time. I really enjoy the time we spend together and look forward to their visits. I wouldn't be without them.

My father has used Right at Home for his care needs for a year and a half now and I cannot recommend Right at Home highly enough. The staff are very dedicated and my father feels entirely comfortable with his care. The manager is always on hand to help with any queries or concerns and goes over and above to help out. Right at Home has adapted well to Covid-19, using PPE on visits, washing hands etc, and I feel confident in my father's safety. I receive daily updates via a secure app so I know exactly how my father is getting on day by day, which is very comforting. Thank you to the manager and team for doing such a fantastic job!

The carers have a lot of patience and compassion dealing with our mother and is typical of the strong-willed older ladies in their 80's and 90's. Although she is demanding and doesn't take instructions easily or hear well “ I’m not wearing that hearing aid it makes me look old”, they deal with her brilliantly. Making her adapt to her health and educating her on using walking aids as well as making her eat more healthily, getting her shopping and medicines when needed - much appreciated.

My uncle looks forward to the carers visits and chats.