Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

0 characters (200 minimum, 1000 maximum)

How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Empowering U Care (Walsall & Wolverhampton)

stars
stars 16 December 2021
This company was okay for a while but when I needed extra support the company and social worker decided to take it off me. The company is overworked and understaffed but that doesn’t excuse how I have been treated. Some of the staff are lovely, however, some are rude and make you feel bad for things
when they are not your fault. I appreciate the things that the company have done but I feel like they are on your side for a while and then suddenly they don’t want to know.
Review from S P (Client / Service User)
stars
stars 21 October 2019
I am very pleased with staff on a daily basis, and also the management.
Review from S J (Mother of Client/Service User)
stars
stars 21 October 2019
It's good.
Review from Sagneir B (Mother of Client/Service User)
stars
stars 31 October 2018
The company has helped me a lot and taught me how to be independent. I have come along with my independence and learnt new things.
Review from Victoria S (Client / Service User)
stars
stars 09 October 2018
I like the progress I am making and the staff always make me feel valued and helped with the issues I have.
Review from S J (Client / Service User)
stars
stars 26 September 2018
I think this company is good. They always help me when I need it.
Review from Alan F (Client / Service User)