Empowering U Care (Walsall & Wolverhampton)

Bellamy House, Wilkes Street, Willenhall WV13 2BS
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6 Reviews
  • Empowering U Care (Walsall & Wolverhampton), Willenhall
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Care Provided by Empowering U Care (Walsall & Wolverhampton)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Good to Know

Group/Owner

Person in Charge

  • Nicola Protheroe-Jones (Head of Services)
Are you the Owner/Manager of Empowering U Care (Walsall & Wolverhampton)? View your Advertising Options

Empowering U Care (Walsall & Wolverhampton) Reviews (6)

Over all time Empowering U Care (Walsall & Wolverhampton) has 6 reviews.

Overall Experience
  • 4
  • 1
  • 1
  • 0
  • 0
Date Published
  • 6
  • 0
  • 0
  • 0
  • 6
Reviewer Connection to Empowering U Care (Walsall & Wolverhampton)
  • 4
  • 2
Total of 6, showing 1-6
Review from S P (Client) published on 16 December 2021 Submitted via Website • Report
Overall Experience 3.0 out of 5
This company was okay for a while but when I needed extra support the company and social worker decided to take it off me. The company is overworked and understaffed but that doesn’t excuse how I have been treated. Some of the staff are lovely, however, some are rude and make you feel bad for things
when they are not your fault. I appreciate the things that the company have done but I feel like they are on your side for a while and then suddenly they don’t want to know.
Reply from Management, Management at Empowering U Care (Walsall & Wolverhampton)
We are grateful for your feedback, S P. This will be used to help improve our service for you and others in future. As has been explained, unfortunately, we can only advise on the number of publicly…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S J (Mother of Client) published on 21 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with staff on a daily basis, and also the management.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Sagneir B (Mother of Client) published on 21 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's good.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Victoria S (Client) published on 31 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The company has helped me a lot and taught me how to be independent.
I have come along with my independence and learnt new things.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S J (Client) published on 9 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like the progress I am making and the staff always make me feel valued and helped with the issues I have.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Alan F (Client) published on 26 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I think this company is good. They always help me when I need it.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 May 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Empowering U Care (Walsall & Wolverhampton)

What Type of Services does Empowering U Care (Walsall & Wolverhampton) offer?

Empowering U Care (Walsall & Wolverhampton) offers Home Care.

How many Carers does Empowering U Care (Walsall & Wolverhampton) employ?

Empowering U Care (Walsall & Wolverhampton) employs 85 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Empowering U Care (Walsall & Wolverhampton) to verify any information. View our terms and conditions. Empowering U Care (Walsall & Wolverhampton) has an Basic Service - more info.