Submit a Review for First Point 24
3 Alexandra Street, Southend-on-Sea, SS1 1BX
View full details of First Point 24Latest Reviews for First Point 24
28 March 2025
We have Firstpoint 24 for my grandson. The carers are very attentive, caring, reliable, compassionate and respectful to his needs. The office staff are always available for any queries or just help with anything you need.
28 March 2025
The care my father received was always given with respect and kindness as well as his daily needs being met. A friendly smile and a little chat passed between him and the carer. This made such a difference.
27 March 2025
My dear wife, who had M.N.D., was cared for by First Point 24 for almost six months, and I have to say I couldn't have coped without them. They were very caring and devoted to their job. In conclusion, I was very happy with their part in looking after my wife, and most certainly recommend them to
others.
25 March 2025
First Point 24 made the last weeks of my fathers life so much easier. The carer they gave was outstanding and they always arrived with a smile and my father appreciated every thing they did for him even if that was just to talk. Thank you for making an extremely difficult time easier for us all.
24 March 2025
We could not manage without our carer's help and appreciate all they do.
05 March 2025
First Point 24 care team have been caring for my mum for the past 3 years, we have been extremely happy with the care the ream give my mother they are always on time and treat my mum with dignity and care and are very kind to both my mum and dad who is mums carer. They always come back if mum needs
changed and the office still are very helpful.
25 February 2025
After my mum was diagnosed with cancer we started care with First Point 24. Mum really didn't want carers as she has always been very independent and she is only 67. However after a week of the carers coming in, mum couldn't believe how nice, friendly and helpful the carers are. We have been with
First Point 24 for 7 months now and can not fault the carers. They all go above and beyond and are so compassionate.
27 June 2023
I think I miss even care in July 2022, following a number of different care providers. I have a very complex health history of which can be unpredictable in its nature.
Overall, the standard of care I have received from the company has been great Okera so friendly, well trained and knowledgeable.
They’re able to listen to my wishes and needs and wants and take these into account.
They have been some changes within the service in terms of the Carer’s that provide my support. However, the manager has taken into account my views wishes and wants in relation to this and tries to ensure my happiness and safety at all times.
They have been times when my care package has needed to increase at short notice to include nights support. This was done without any delay by the manager, and has continued forward for several months.
Thank you to everyone and keep up the good work
Latest Reviews for First Point 24
28 March 2025
We have Firstpoint 24 for my grandson. The carers are very attentive, caring, reliable, compassionate and respectful to his needs. The office staff are always available for any queries or just help with anything you need.
28 March 2025
The care my father received was always given with respect and kindness as well as his daily needs being met. A friendly smile and a little chat passed between him and the carer. This made such a difference.
27 March 2025
My dear wife, who had M.N.D., was cared for by First Point 24 for almost six months, and I have to say I couldn't have coped without them. They were very caring and devoted to their job. In conclusion, I was very happy with their part in looking after my wife, and most certainly recommend them to
others.
25 March 2025
First Point 24 made the last weeks of my fathers life so much easier. The carer they gave was outstanding and they always arrived with a smile and my father appreciated every thing they did for him even if that was just to talk. Thank you for making an extremely difficult time easier for us all.
24 March 2025
We could not manage without our carer's help and appreciate all they do.
05 March 2025
First Point 24 care team have been caring for my mum for the past 3 years, we have been extremely happy with the care the ream give my mother they are always on time and treat my mum with dignity and care and are very kind to both my mum and dad who is mums carer. They always come back if mum needs
changed and the office still are very helpful.
25 February 2025
After my mum was diagnosed with cancer we started care with First Point 24. Mum really didn't want carers as she has always been very independent and she is only 67. However after a week of the carers coming in, mum couldn't believe how nice, friendly and helpful the carers are. We have been with
First Point 24 for 7 months now and can not fault the carers. They all go above and beyond and are so compassionate.
27 June 2023
I think I miss even care in July 2022, following a number of different care providers. I have a very complex health history of which can be unpredictable in its nature.
Overall, the standard of care I have received from the company has been great Okera so friendly, well trained and knowledgeable.
They’re able to listen to my wishes and needs and wants and take these into account.
They have been some changes within the service in terms of the Carer’s that provide my support. However, the manager has taken into account my views wishes and wants in relation to this and tries to ensure my happiness and safety at all times.
They have been times when my care package has needed to increase at short notice to include nights support. This was done without any delay by the manager, and has continued forward for several months.
Thank you to everyone and keep up the good work