Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Latest Reviews for My Homecare Hayes

stars
stars 25 March 2025
My Home Care Hayes has no understanding of how to care for someone with specific needs. Management falsely claimed their staff were trained for the required care tasks, but our experience as a family was horrific. What they put my mum through was completely unacceptable. The package lasted only four
days before I had to terminate it. Despite being under the IBU and Continuing Care Team, this clearly meant nothing. Unfortunately, even the CQC report doesn't seem to reflect the reality of their service.
Review from Kosar A (Daughter of Client/Service User)