Submit a Review for Blue Lily Home Care
Harrow Business Centre, 429-433 Pinner Road, Harrow, HA1 4HN
View Full Details of Blue Lily Home CareLatest Reviews for Blue Lily Home Care
12 August 2024
We had a great deal of support with carers sent to take after my dad. With a lot of attention to detail, treated with dignity and care. They gave the family the help required through difficult times, they dealt with the changes we saw day by day and catered to the needs for my dad and the whole family.
14 May 2024
Reliable, compassionate, person-centred care, (at home!): Blue Lily Homecare provided an extremely high quality of care to my dying mother, at her home. Due to the gravity of my mother's various illnesses; I had to hire multiple care agencies. This was one of the best; I've ever had the pleasure of working with. Consistent pool of carers. Carers always on time. Care call timings were always agreed-upon, thoughtful and consistent. (Executive staff even have a few ex-practicing medical doctors on-team); Therefore; the care standards are excellent! Punjabi/Urdu/Hindi speaking carers are a huge bonus! (in addition-to a fluent English speaking staff). Lastly; owners, managers and admin are extremely helpful, (and do their utmost best); to ensure needs of patient are met, (and again); to a very high standard, as set-fourth by: The CQC and UK Health and Social Care; Statutes and Legislation. Excellent care agency, bar none, with no exception.
15 January 2024
Blue Lily carers came to my parents to provide care for my dad when he and my mum could no longer manage on their own and I was unable to be there 24/7. All the carers treated both parents with respect and kindness and with Dad continued to maintain his dignity. Without them we would not have been able to care for Dad at home. Nothing was too much trouble for any of the carers and they would always give reassurance they were on hand. I can highly recommend Blue Li.y
04 October 2023
Thank you to Blue Lily Home Care for their respectful and supportive carers. My dad really appreciated their help and support and so did our family.
07 September 2023
My mum is very happy with both the carers that look after her.
11 July 2023
Very happy with all the carers at Blue Lily who are helping my mother. My mother is also very happy. Thank you.
27 March 2023
Blue Lily provided palliative care for my mother for a week before she was re-hospitalised and passed away. The carers were diligent and lovely to her, being patient with her needs and engaging her. This was a tremendous service and support to her and her family in her final days.
08 March 2023
My uncle was suffering from cancer. In his last few months, Blue Lily Home Care looked him after very well. We felt that the carers are like our family members, they were so kind to my uncle. They were very professional in dealing with him. The management was excellent, they responded us very quickly whenever we needed. Highly recommended company.
01 March 2023
Very understanding. Considerate of family's opinions. Easily approachable. Good manager and staff communication.
24 August 2021
In the last weeks of my husband's life due to cancer Blue Lily Home Care looked after him as if he was a family member. I cannot praise his carers highly enough. They took care of everything needed and always ensured he was comfortable. They were the most caring of people and I thank them from the bottom of my heart for making his last days with us so rested and dignified.
05 May 2021
Timekeeping is good and very supportive to my mum, as I and my sister live far from my parents. If any updates/changes, then they do let us know.
05 May 2021
We were given this company by the hospital as my father is in the last stages of cancer, and we needed someone to support our mother to help care for our dad. The staff are very good, and if there are any issues with my dad, they contact us directly, so we can deal with the issue as we live in different areas. I don't have any negative feedback about the service.
25 August 2020
Blue Lily carers are very attentive and helpful. My mother feels confident with the care she receives and looks forward to their visits.
14 May 2020
Good timekeeping that does not inconvenience service user. Excellent cooperative skills to service user and client. Courteous, transparent in discussions and feedback. Team cooperation and being a team - good. Flexibility is good. Our expectations are high and the team of carers work towards meeting this. Overall would recommend this company.
13 May 2020
Very helpful and polite, do everything they can for the client, to help and make them comfortable. Very happy with a pleasant attitude which puts my husband at ease, always willing to help and assist in any way possible. Always punctual and also taking great care - using masks and hand gel on arrival and leaving. It is a pleasure to work with such helpful and willing people.
13 May 2020
Quick, regular, helpful and pleasant personality.
31 December 2019
We are pleased with the service we receive. The carers turn up on time and are very accommodating to our needs.
Latest Reviews for Blue Lily Home Care
12 August 2024
We had a great deal of support with carers sent to take after my dad. With a lot of attention to detail, treated with dignity and care. They gave the family the help required through difficult times, they dealt with the changes we saw day by day and catered to the needs for my dad and the whole family.
14 May 2024
Reliable, compassionate, person-centred care, (at home!): Blue Lily Homecare provided an extremely high quality of care to my dying mother, at her home. Due to the gravity of my mother's various illnesses; I had to hire multiple care agencies. This was one of the best; I've ever had the pleasure of working with. Consistent pool of carers. Carers always on time. Care call timings were always agreed-upon, thoughtful and consistent. (Executive staff even have a few ex-practicing medical doctors on-team); Therefore; the care standards are excellent! Punjabi/Urdu/Hindi speaking carers are a huge bonus! (in addition-to a fluent English speaking staff). Lastly; owners, managers and admin are extremely helpful, (and do their utmost best); to ensure needs of patient are met, (and again); to a very high standard, as set-fourth by: The CQC and UK Health and Social Care; Statutes and Legislation. Excellent care agency, bar none, with no exception.
15 January 2024
Blue Lily carers came to my parents to provide care for my dad when he and my mum could no longer manage on their own and I was unable to be there 24/7. All the carers treated both parents with respect and kindness and with Dad continued to maintain his dignity. Without them we would not have been able to care for Dad at home. Nothing was too much trouble for any of the carers and they would always give reassurance they were on hand. I can highly recommend Blue Li.y
04 October 2023
Thank you to Blue Lily Home Care for their respectful and supportive carers. My dad really appreciated their help and support and so did our family.
07 September 2023
My mum is very happy with both the carers that look after her.
11 July 2023
Very happy with all the carers at Blue Lily who are helping my mother. My mother is also very happy. Thank you.
27 March 2023
Blue Lily provided palliative care for my mother for a week before she was re-hospitalised and passed away. The carers were diligent and lovely to her, being patient with her needs and engaging her. This was a tremendous service and support to her and her family in her final days.
08 March 2023
My uncle was suffering from cancer. In his last few months, Blue Lily Home Care looked him after very well. We felt that the carers are like our family members, they were so kind to my uncle. They were very professional in dealing with him. The management was excellent, they responded us very quickly whenever we needed. Highly recommended company.
01 March 2023
Very understanding. Considerate of family's opinions. Easily approachable. Good manager and staff communication.
24 August 2021
In the last weeks of my husband's life due to cancer Blue Lily Home Care looked after him as if he was a family member. I cannot praise his carers highly enough. They took care of everything needed and always ensured he was comfortable. They were the most caring of people and I thank them from the bottom of my heart for making his last days with us so rested and dignified.
05 May 2021
Timekeeping is good and very supportive to my mum, as I and my sister live far from my parents. If any updates/changes, then they do let us know.
05 May 2021
We were given this company by the hospital as my father is in the last stages of cancer, and we needed someone to support our mother to help care for our dad. The staff are very good, and if there are any issues with my dad, they contact us directly, so we can deal with the issue as we live in different areas. I don't have any negative feedback about the service.
25 August 2020
Blue Lily carers are very attentive and helpful. My mother feels confident with the care she receives and looks forward to their visits.
14 May 2020
Good timekeeping that does not inconvenience service user. Excellent cooperative skills to service user and client. Courteous, transparent in discussions and feedback. Team cooperation and being a team - good. Flexibility is good. Our expectations are high and the team of carers work towards meeting this. Overall would recommend this company.
13 May 2020
Very helpful and polite, do everything they can for the client, to help and make them comfortable. Very happy with a pleasant attitude which puts my husband at ease, always willing to help and assist in any way possible. Always punctual and also taking great care - using masks and hand gel on arrival and leaving. It is a pleasure to work with such helpful and willing people.
13 May 2020
Quick, regular, helpful and pleasant personality.
31 December 2019
We are pleased with the service we receive. The carers turn up on time and are very accommodating to our needs.