Blue Lily Home Care

Harrow Business Centre, 429-433 Pinner Road, Harrow HA1 4HN
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9.9 27 Reviews
  • Blue Lily Home Care, Harrow
Blue Lily Home Care is based in North-West London and serves: Harrow, Hillingdon, Barnet, Greenford, Wembley, Fulham, Watford, Ealing, Hays and Hertfordshire area

Blue Lily staff ensure that service users can continue living in their own homes and are on hand to tailor any specific needs with personalised care and other needs.

All agency staff go through a rigorous application process and have ongoing training throughout their careers.

Blue Lily Home Care can support the following: disability care, elderly care, young adult care, dementia care and Alzheimer’s care.

The services include shopping, personal care, laundry, housekeeping, companionship, end of life care as well as 24-hour live-in care, medication administration.

Please email or call to speak to a member of staff.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £22 – £25
  • Weekly Live-in Care Fees: £3500 – £4000

Please contact the office we are open for negotiation , we are very flexible.

These prices are only a guideline, please contact Blue Lily Home Care to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Blue Lily Home Care Ltd

Person in charge

  • Sarath Peiries (Manager)

Blue Lily Home Care Reviews (27)

Total of 27, showing 1-20
9.9

Blue Lily Home Care has a Review Score of 9.9 (9.865) out of 10, based on 15 reviews in the last 2 years. Over all time Blue Lily Home Care has 27 reviews.

Overall Experience

  • 23
  • 4
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Date Published

27
10
10
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12

Review from H P (Daughter of Client) published on 22 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We are very pleased with the support provided by one of the carers looking after my father. He has built a strong and trusting relationship with him in a short time. The carer communicates clearly, shows genuine care, and maintains a high level of professionalism at all times. It's reassuring to see
my father so well looked after.
However, I am quite disappointed with the management side of the service. Communication has been lacking-there has been little to no effort made to keep in touch with our family or provide updates. It's been difficult to reach anyone when needed, which undermines confidence in the overall coordination of care.
The carer's dedication deserves recognition, but the management team would benefit from being more proactive and accessible.

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Review from S B (Client) published on 15 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent.

Reply from Sarath Peiries, Registered Manager at Blue Lily Home Care

Thank you . We are very happy that you are fully satisfied with your regulars carers. We wish you all the best, a happy and healthy life. If you are not happy with the value for money , please get in touch with our office and we will support you further.

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Review from Bharat V (Son of Client) published on 31 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are receiving excellent carer services from Blue Lilly Homecare with carers visiting four times a day taking care of my Dad's needs at home. The pool of carers attending are very friendly, attentive, excellent in communication, working in guidance with the District Nurse. We have regular meetings
and calls with the manager and owners of Blue Lilly Homecare and iron out any issues quickly. I have no hesitation to recommend them for carer services.

Reply from Sarath Peiries, Registered Manager at Blue Lily Home Care

Thank you so much for your kind and thoughtful review. We're truly grateful for your trust in Team Blue Lilly and are delighted to hear that your experience with our team has been so positive.It's wonderful to know that our carers have been able to support your dad with compassion and professionalism, and that our collaborative efforts with the District Nurse have made a difference. We also appreciate your recognition of our ongoing communication and problem solving approach, it means a lot to us.Your recommendation is the highest compliment we could receive. Thank you again for your support - we remain committed to providing the best possible care for your family.

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Review from Sharon S (Daughter of Client) published on 29 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Team at Blue Lily Home Care are very supportive concerning the care of my Mum. Mum was previously in a Care home, I made the decision to bring her back home. The Management were compassionate and fully understanding of Mum's needs. Blue Lily Home Care have been providing their services for 15 Days
now. We currently have a lovely Carer come in for an hour in the mornings for Showering/Washing etc. She then cleans the washroom and Mum's bedroom, she will do a little exercise with Mum to keep movement in her legs. Mum is 89 years old and extremely weak in her legs; she is unable to walk, she also has slight early Dementia. In addition, we have a Carer in for the night. The night care varies between three lovely ladies, whom Mum has quickly bonded with, so much so, she is more concerned about them than herself. Thankfully the Carers are prompt. Mum tends to get anxious that the Carer will not turn up, which has never happened. I would very much recommend Blue Lily Homecare.

Reply from Sarath Peiries, Registered Manager at Blue Lily Home Care

Thank you so much for taking the time to share such a detailed and heartfelt review. We're truly honoured to be supporting your mum at home and are so pleased to hear that the transition from the care home has brought comfort and peace of mind to both of you. It's wonderful to know that our carers have formed such a strong bond with your mum and that their dedication, consistency, and compassion are making a real difference each day. We understand how important it is to build trust and routine, especially when managing complex needs like limited mobility and early dementia. We'll be sure to pass on your kind words to the entire team, they'll be deeply appreciated. Thank you again for your recommendation and trust in Team Blue Lily.

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Review from J F (Daughter of Client) published on 29 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All care was taken to find the right carer for my parents, both of whom got sick at the same time. We have since tailored our carers and now have a good routine which my parents love. Thank you Blue Lily - looking forwards to settled and organised future

Reply from Sarath Peiries, Registered Manager at Blue Lily Home Care

Thank you so much for your kind words and trust in Blue Lily. We're so pleased to hear that we were able to support your family during such a challenging time and help establish a routine that your parents are happy with. It's our priority to ensure that each family feels heard, supported, and well cared for. We look forward to continuing this journey with you and providing consistent, compassionate care into the future.

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Review from G M (Daughter of Client) published on 29 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very happy with her carer and feels confident with her washing and dressing abilities . She has a routine that she follows very well and is always punctual and friendly .The care team are also excellent at contacting me if they believe there is a problem.

Reply from Sarath Peiries, Registered Manager at Blue Lily Home Care

Thank you so much for your kind feedback. We're truly delighted to hear that your mother is happy with her carer and feels confident in her daily routine. It's wonderful to know that the carer's punctuality, friendliness, and support are making a positive difference. We also appreciate your recognition of the care team's communication, & we believe that keeping families informed is key to providing quality care. We'll be sure to share your lovely comments with the team!

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Review from Lucy S (Daughter-in-law of Client) published on 28 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The visits are consistent and on time. ( in and out) the carer is kind and sweet. All the request we made was done.
Very satisfied.
We are happy with the service and we will continue to Blue Lily as long as my mother need it.

Reply from Sarath Peiries, Registered Manager at Blue Lily Home Care

Thank you so much for your kind and generous feedback. We are truly honoured to support your dear mother and are delighted to hear that our team has gone above and beyond your expectations. Compassionate, professional care is at the heart of what we do, and its wonderful to know that our staff have made a positive difference. Your recommendation means a lot to us. Please don't hesitate to reach out if you need any further support.

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Review from K M (Son of Client) published on 28 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We engaged Blue Lily for Homecare for my dear mother who has advanced dementia and is doubly incontinent.
They have simply been quite amazing in all aspects of the service they have provided. I can unreservedly state that they go above and beyond are expectations. The staff from managers to actual
care workers were both professional and efficient.
The care workers, one in particular, were understanding and very compassionate towards my dear mother.
Would highly recommend Blue Lily for care for your loved ones.

Reply from Sarath Peiries, Registered Manager at Blue Lily Home Care

Thank you so much for your kind and generous feedback. We are truly honoured to support your dear mother and are delighted to hear that our team has gone above and beyond your expectations. Compassionate, professional care is at the heart of what we do, and its wonderful to know that our staff have made a positive difference. Your recommendation means a lot to us. Please dont hesitate to reach out if you need any further support.

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Review from A D (Son of Client) published on 28 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Blue Lily provided excellent care for my father who was suffering from Dementia. Special thank you to three members of staff, in particular, the team that managed the daily care at our home and to the management team at Blue Lily for their flexibility and support.

Reply from Sarath Peiries, Registered Manager at Blue Lily Home Care

Thank you very much for your kind words and heartfelt appreciation. We are truly honoured to have been entrusted with your father's care during such a challenging time.I will be sure to pass on your special thanks to the team members involved in his daily care, as well as our management team. Your recognition of their dedication and flexibility means a great deal to all of us.If you ever need any further support or assistance, please don't hesitate to get in touch.

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Review from Gordon T (Brother of Client) published on 28 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm happy to recommend the Blue Lily Care agency, who have been very supportive in the care of my elderly brother over the past year or more. He has dementia, and a number of other severe health issues, including mobility problems, which render him effectively housebound. His Blue Lily helper has proved
extremely helpful to him, providing both physical support and companionship. I have power of attorney for my brother, but live in a different part of the country. His helper is always easily contactable, and keeps me informed of any difficulties or issues that arise from time to time. He has always responsive to any suggestions I make regarding my brother's welfare.
The agency provide a valuable backup when needed. I'm really happy that we chose Blue Lily for my brother's care.

Reply from Sarath Peiries, Registered Manager at Blue Lily Home Care

Thank you so much for your kind and thoughtful recommendation. We truly appreciate your trust in Blue Lily Care and are glad to hear that our support has made a positive difference in your brothers life.Caring for someone with dementia and complex health needs requires dedication and compassion, and its wonderful to know that our team has been able to provide both the physical assistance and companionship he needs. We also understand how important it is for you to stay informed and involved despite the distance, and we are committed to maintaining clear and open communication.Your feedback means a great deal to all of us at Blue Lily Care. Please dont hesitate to reach out if theres anything more we can do to support you and your brother.

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Review from K D (Son of Client) published on 12 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We had a great deal of support with carers sent to take after my dad. With a lot of attention to detail, treated with dignity and care. They gave the family the help required through difficult times, they dealt with the changes we saw day by day and catered to the needs for my dad and the whole family.

Reply from Sarath Peiries, Registered Manager at Blue Lily Home Care

Thank you very much for your excellent feedback. We were very lucky and honoured to serve your dad and the family during the critical time of your dad's illness. Your positive feedback boosts our energy. Thank you.

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Review from Jamaal O (Son of Client) published on 14 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Reliable, compassionate, person-centred care, (at home!): Blue Lily Homecare provided an extremely high quality of care to my dying mother, at her home. Due to the gravity of my mother's various illnesses; I had to hire multiple care agencies. This was one of the best; I've ever had the pleasure of
working with.
Consistent pool of carers. Carers always on time. Care call timings were always agreed-upon, thoughtful and consistent. (Executive staff even have a few ex-practicing medical doctors on-team); Therefore; the care standards are excellent! Punjabi/Urdu/Hindi speaking carers are a huge bonus! (in addition-to a fluent English speaking staff). Lastly; owners, managers and admin are extremely helpful, (and do their utmost best); to ensure needs of patient are met, (and again); to a very high standard, as set-fourth by: The CQC and UK Health and Social Care; Statutes and Legislation.
Excellent care agency, bar none, with no exception.

Reply from Sarath Peiries, Registered Manager at Blue Lily Home Care

Thank you so much for awarding us a 5-star rating! We are delighted to hear that you had such a positive experience with us. Your feedback is greatly appreciated and motivates us to continue providing excellent service.

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Review from J H (Daughter of Client) published on 15 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Blue Lily carers came to my parents to provide care for my dad when he and my mum could no longer manage on their own and I was unable to be there 24/7.
All the carers treated both parents with respect and kindness and with Dad continued to maintain his dignity. Without them we would not have been
able to care for Dad at home. Nothing was too much trouble for any of the carers and they would always give reassurance they were on hand. I can highly recommend Blue Li.y

Reply from Sarath Peiries, Registered Manager at Blue Lily Home Care

Thank you very much for your feedback. This is very important for us to identify the gaps and improve ourselves in order to fulfill the client's requirements. Again, many thanks for encouraging Team Blue Lily.

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Review from Elesh M (Son of Client) published on 4 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to Blue Lily Home Care for their respectful and supportive carers. My dad really appreciated their help and support and so did our family.

Reply from Sarath Peiries, Registered Manager at Blue Lily Home Care

Thank you very much for your review. Team Blue Lily highly appreciates your feedback. We are so happy that we helped your dad and your family with delivering safe and quality care, fulfilling his wishes.

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Review from P P (Son of Client) published on 7 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is very happy with both the carers that look after her.

Reply from Sarath Peiries, Registered Manager at Blue Lily Home Care

Thank you very much for your feedback. This helps us to grow positively.

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Review from T S (Daughter of Client) published on 11 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with all the carers at Blue Lily who are helping my mother. My mother is also very happy. Thank you.

Reply from Sarath Peiries, Registered Manager at Blue Lily Home Care

Thank you very much for your review. We are glad to hear your response. Please contact us if you need any support in the future.

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Review from R K (Daughter of Client) published on 27 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Blue Lily provided palliative care for my mother for a week before she was re-hospitalised and passed away. The carers were diligent and lovely to her, being patient with her needs and engaging her. This was a tremendous service and support to her and her family in her final days.

Reply from Sarath Peiries, Registered Manager at Blue Lily Home Care

Thank you very much for your feedback. We are so happy that we had an opportunity to support your mom and the family.

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Review from Cliff R (Grandson of Client) published on 8 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle was suffering from cancer. In his last few months, Blue Lily Home Care looked him after very well. We felt that the carers are like our family members, they were so kind to my uncle. They were very professional in dealing with him. The management was excellent, they responded us very quickly
whenever we needed. Highly recommended company.

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Review from Onyx P (Friend of Client) published on 1 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very understanding. Considerate of family's opinions. Easily approachable. Good manager and staff communication.

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Review from L S (Wife of Client) published on 24 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the last weeks of my husband's life due to cancer Blue Lily Home Care looked after him as if he was a family member. I cannot praise his carers highly enough. They took care of everything needed and always ensured he was comfortable. They were the most caring of people and I thank them from the bottom
of my heart for making his last days with us so rested and dignified.

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Current Review Score: 9.9 (9.865)

Overview of Review Score

The Review Score of 9.9 (9.865) out of 10 for Blue Lily Home Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.865 for Blue Lily Home Care is calculated as follows: ( (80 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 89 Ratings = 4.865

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Blue Lily Home Care is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Oct 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

Meet the Team (3)

Zeba

Zeba Haq

Job Title: Director

Joined: 2019

I come from a background of teaching and working with early years for the last 20 years. I have learnt that respect goes a very long way, understood different aspects of child psychology and how their complex needs can be best managed.


I have a passion to cater for the needs of the elderly, I find it very important to help the community and support the vulnerable. I develop good working relationships with my clients and carers and liaise with all healthcare authorities and organisations. I have gained various Care Certificates and undergone mandatory training to understand the nature of the health and social care industry.


I've been engaged as the Director and the Nominated Person for the CQC for the last 4 years for Blue Lily Home Care. My key responsibility is to ensure manage and support the staff effectively, make certain all clients are being provided with good quality care and ensure the growth of Blue Lily Home Care Ltd.

Sarath

Sarath Peiries

Job Title: Registered Manager

Joined: 2019

I am an MBBS-qualified Medical Doctor from Sri Lanka with over 20 years of experience who completed a Master's in Public Health in 2018, at the University of Umeå, Sweden. During my medical career, I worked as a Senior Surgical House Officer.


I've been contributing to Blue Lily Home Care since 2019 as the Registered Manager.


My key responsibilities are to provide safe and quality care to the clients, oversee the smooth daily running of the company, manage the staff and the budget, payroll and invoicing, support and training the staff, liaise with all health care organisations and authorities, tailoring specific person-centred care plans, expand the growth of Blue Lily Home Care Ltd.

Hadjer

Hadjer Bouanani

Job Title: Care Deputy Manager

Joined: 2020

I started as a Care Assistant and grew my career in Health and Social Care in 2016 to what I am now.


During my long journey, I met a lot of vulnerable, lovely people who taught me that caring is a passion and a love not just a job. Making a difference in someone's life a better life is a success at the end of my day.


I am not just a qualified and experienced Carer, Team Leader or Supervisor but, I am also an Engineer of Ecology Vegetal and Environment, specialised in the Pathology of all Ecosystems who speaks three Languages.


My background knowledge and skills made me so sufficient and caring person who will ensure well-being, safety and the best life for people in need. I like commitment and following policies and procedures.


I am now a Care Coordinator and a Trainer with Blue Lily Home Care, and a mother of two lovely children who will continue to grow in this amazing field.

Frequently Asked Questions about Blue Lily Home Care

What Type of Services does Blue Lily Home Care offer?

Blue Lily Home Care offers Home Care.

How many Carers does Blue Lily Home Care employ?

Blue Lily Home Care employs 52 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Blue Lily Home Care to verify any information. View our terms and conditions. Blue Lily Home Care has an Enhanced Service - more info.