Blue Lily Home Care

Harrow Business Centre, 429-433 Pinner Road, Harrow HA1 4HN
Review Us
9.9 27 Reviews
  • Blue Lily Home Care, Harrow
Blue Lily Home Care is based in North-West London and serves: Harrow, Hillingdon, Barnet, Greenford, Wembley, Fulham, Watford, Ealing, Hays and Hertfordshire area

Blue Lily staff ensure that service users can continue living in their own homes and are on hand to tailor any specific needs with personalised care and other needs.

All agency staff go through a rigorous application process and have ongoing training throughout their careers.

Blue Lily Home Care can support the following: disability care, elderly care, young adult care, dementia care and Alzheimer’s care.

The services include shopping, personal care, laundry, housekeeping, companionship, end of life care as well as 24-hour live-in care, medication administration.

Please email or call to speak to a member of staff.

Show Blue Lily Home Care on the Map

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £22 – £25
  • Weekly Live-in Care Fees: £3500 – £4000

Please contact the office we are open for negotiation , we are very flexible.

These prices are only a guideline, please contact Blue Lily Home Care to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Blue Lily Home Care Ltd

Person in charge

  • Sarath Peiries (Manager)

Blue Lily Home Care Reviews (27)

Total of 27, showing 21-27
9.9

Blue Lily Home Care has a Review Score of 9.9 (9.865) out of 10, based on 15 reviews in the last 2 years. Over all time Blue Lily Home Care has 27 reviews.

Overall Experience

  • 23
  • 4
  • 0
  • 0
  • 0

Date Published

27
10
10
15
12

Review from R V (Son of Client) published on 5 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Timekeeping is good and very supportive to my mum, as I and my sister live far from my parents. If any updates/changes, then they do let us know.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from D L (Daughter of Client) published on 5 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were given this company by the hospital as my father is in the last stages of cancer, and we needed someone to support our mother to help care for our dad. The staff are very good, and if there are any issues with my dad, they contact us directly, so we can deal with the issue as we live in different
areas. I don't have any negative feedback about the service.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from A B (Daughter of Client) published on 25 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Blue Lily carers are very attentive and helpful. My mother feels confident with the care she receives and looks forward to their visits.

Reply from Graham Boswell, Manager at Blue Lily Home Care

Many thanks for taking the time to review us. I am pleased to hear that your mum enjoys the carers visiting her.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from B B (Wife of Client) published on 14 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good timekeeping that does not inconvenience service user. Excellent cooperative skills to service user and client. Courteous, transparent in discussions and feedback. Team cooperation and being a team - good. Flexibility is good. Our expectations are high and the team of carers work towards meeting
this. Overall would recommend this company.

Reply from Graham Boswell, Manager at Blue Lily Home Care

Thank you for taking the time to review us. It was good to hear that our carers are providing a service that is tailored to the clients requirements.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from S P (Wife of Client) published on 13 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful and polite, do everything they can for the client, to help and make them comfortable. Very happy with a pleasant attitude which puts my husband at ease, always willing to help and assist in any way possible. Always punctual and also taking great care - using masks and hand gel on arrival
and leaving. It is a pleasure to work with such helpful and willing people.

Reply from Graham Boswell, Manager at Blue Lily Home Care

Thank you for your positive feedback. It's important to us that you have found our services professional and supportive.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from S C (Client) published on 13 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Quick, regular, helpful and pleasant personality.

Reply from Graham Boswell, Manager at Blue Lily Home Care

Thank you for taking the time to review us. I am glad to see that you are pleased with the service.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from S C (Son of Client) published on 31 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are pleased with the service we receive. The carers turn up on time and are very accommodating to our needs.

Reply from Graham Boswell, Manager at Blue Lily Home Care

Thank you for taking the time to review us. Your feedback is important to us and will help improve our services to the clients we care for.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.9 (9.865)

Overview of Review Score

The Review Score of 9.9 (9.865) out of 10 for Blue Lily Home Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.865 for Blue Lily Home Care is calculated as follows: ( (80 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 89 Ratings = 4.865

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Blue Lily Home Care is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Oct 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Awards / Recognitions (0)

Meet the Team (3)

Zeba

Zeba Haq

Job Title: Director

Joined: 2019

I come from a background of teaching and working with early years for the last 20 years. I have learnt that respect goes a very long way, understood different aspects of child psychology and how their complex needs can be best managed.


I have a passion to cater for the needs of the elderly, I find it very important to help the community and support the vulnerable. I develop good working relationships with my clients and carers and liaise with all healthcare authorities and organisations. I have gained various Care Certificates and undergone mandatory training to understand the nature of the health and social care industry.


I've been engaged as the Director and the Nominated Person for the CQC for the last 4 years for Blue Lily Home Care. My key responsibility is to ensure manage and support the staff effectively, make certain all clients are being provided with good quality care and ensure the growth of Blue Lily Home Care Ltd.

Sarath

Sarath Peiries

Job Title: Registered Manager

Joined: 2019

I am an MBBS-qualified Medical Doctor from Sri Lanka with over 20 years of experience who completed a Master's in Public Health in 2018, at the University of Umeå, Sweden. During my medical career, I worked as a Senior Surgical House Officer.


I've been contributing to Blue Lily Home Care since 2019 as the Registered Manager.


My key responsibilities are to provide safe and quality care to the clients, oversee the smooth daily running of the company, manage the staff and the budget, payroll and invoicing, support and training the staff, liaise with all health care organisations and authorities, tailoring specific person-centred care plans, expand the growth of Blue Lily Home Care Ltd.

Hadjer

Hadjer Bouanani

Job Title: Care Deputy Manager

Joined: 2020

I started as a Care Assistant and grew my career in Health and Social Care in 2016 to what I am now.


During my long journey, I met a lot of vulnerable, lovely people who taught me that caring is a passion and a love not just a job. Making a difference in someone's life a better life is a success at the end of my day.


I am not just a qualified and experienced Carer, Team Leader or Supervisor but, I am also an Engineer of Ecology Vegetal and Environment, specialised in the Pathology of all Ecosystems who speaks three Languages.


My background knowledge and skills made me so sufficient and caring person who will ensure well-being, safety and the best life for people in need. I like commitment and following policies and procedures.


I am now a Care Coordinator and a Trainer with Blue Lily Home Care, and a mother of two lovely children who will continue to grow in this amazing field.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Blue Lily Home Care to verify any information. View our terms and conditions. Blue Lily Home Care has an Enhanced Service - more info.