Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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Latest Reviews for Comfort Call (Stockton)

stars
stars 15 February 2021
This company provided care for my wife who has Alzheimer's. In my opinion, the carers provided did not have adequate training in the needs of Alzheimer's sufferers. They eventually said, in January 21, after visiting and providing basic care on a morning 9am and evening 6pm since March 2020, that
they felt uncomfortable providing care for my wife. Strange how nothing had changed, I was always at home, never seen any discomfort. Personally, I think they did not have the training or experience to relate to the client.
Review from Jim F (Husband of Client/Service User)