Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Avenue Care Services - Perth

stars
stars 28 April 2025
Carers arrive four times a day. They attend to my mothers needs and do a good job. With the regular carers everything goes really smoothly.
Review from Stewart W (Son of Client/Service User)
stars
stars 28 April 2025
All carers who have attended to me have been very good, helpful and cheerful folks. They always see to my needs but also allow me to attend to the things I am still able to do and I appreciate this. I appreciate receiving the weekly rota of carers who are due to come but a bit disappointed not to receive updates when there are changes to who will turn up. My only misgivings are the very few carers who have obviously had a cigarette or two before coming in to my home
Review from C C (Client / Service User)
stars
stars 15 April 2025
Constantly impressed by the professionalism and kindness of Avenue care staff. They treat my mum very well, going out of their way to make sure she is cared for and attended to. Management are easy to reach and helpful also.
Review from Lucy B (Daughter of Client/Service User)
stars
stars 15 April 2025
I FEEL VERY FORTUNATE IN GETTING THESE SERVICES FROM AVENUE. A WONDERFUL SERVICE - MOST NEEDED - AND I SERIOUSLY HOPE THIS SERVICE TO BE AVAILABLE ALWAYS THE OFFICE STAFF, THE CARERS THEMSELVES COULD NOT BE MORE PLEASANT. I HAVE BEEN THE FIRST VISIT AT 7AM EVERY MORNING AND NEVER YET RECEIVED LATE CARER. I WISH AVENUE THE VERY BEST TO CONTINUE WITH THESE SERVICES.
Review from Ian G (Client / Service User)