Submit a Review for Goodness & Mercy Healthcare Ltd
20 Beech Close, Aldershot, GU12 4DT
View full details of Goodness & Mercy Healthcare LtdLatest Reviews for Goodness & Mercy Healthcare Ltd
12 January 2026
The supported accommodation is in excellent condition, but what truly sets this service apart is the quality of care. My daughter is treated with genuine respect, dignity, and warmth - not as a 'case' or a label, but as a person.
The team go beyond providing care; they create a sense of belonging.
She is treated more like a valued family member than simply a disabled person in supported housing, and that makes an enormous difference to her wellbeing and to our peace of mind as a family.
The care is thoughtful, compassionate, and consistently superb. I cannot recommend this service highly enough.
15 July 2025
Goodness & Mercy provided a thorough, high standard and caring service to my mother.
They were always willing to be flexible where required with timings.
Staff were always friendly and helped my mum feel at ease with her increasing needs.
The company has a very caring attitude towards its
clients and only wants to give the most compassionate care they can.
04 April 2025
I was always looked after with dignity & respect. Carers were always friendly & chatty. I would recommend to friends & family.
16 September 2024
My mother-in-law received the most wonderful care from the carers at Goodness and Mercy. Nothing was too much trouble. The carers were gentle and kind and my mother-in-law was very fond of them. The managers were always approachable and very knowledgeable in their field. They provided so much
support to us as a family as well as ensuring that my mother-in-law was kept safe and well. The manager even spoke with my mother-in-law's local surgery to ensure she was provided with the prescription creams that she required, waiting in a queue on her own mobile telephone for a good forty minutes to get through. The manager also visited my mother-in-law with flowers after she was moved into a hospice. I cannot fault the care provided and would highly recommend their service to anyone looking for a care provider to look after their loved one. If my mother-in-law had stayed at home we all agreed we would only want Goodness and Mercy to care for her because they were outstanding in every way.
19 July 2024
Excellent care for 3 years bedridden. Wonderful carers, experienced caring patient and kind. Would call highly recommended.
14 March 2024
Excellent care received from all carers and management extremely helpful when contacted.
02 February 2024
Most helpful and very kind and caring. I feel they are like my friends. The care I am receiving for over a year is very, very good. The manager is very helpful and always available. The organisation planning everything for Christmas and decorating my house. I will recommend my friends and family.
18 January 2024
Goodness & Mercy have been a very positive addition to my mother's care. She is bed-bound and needs two carers for personal care. The carers as always very helpful and kind to my mother. They work well with the live-in carer and support my mother's care. Sometimes they have difficulty negotiating
the local traffic and public transport facilities, but these are beyond their control. The manager is caring and helpful and always responds to queries, although sometimes changes are made that perhaps should have been discussed with me first. The administrative support is excellent. They are excellent value for money.
24 May 2023
From the start of receiving support and care when my mother was in the hospital and assessed by a qualified nurse from Goodness & Mercy Healthcare, to when she passed away, my mum received excellent care. I knew my mum was in good hands, she was fully cared for with compassion as much as possible
and followed up with excellent aftercare, nothing was too much trouble, picking up medication and excellent communication from management and staff. I would recommend them to families in need of care and I thought I should inform CQC about the care my mum received from Goodness & Mercy Healthcare.
05 May 2023
All is fine!
25 April 2023
My uncle had lived independently for 86 years but now needed support. Goodness and Mercy called me promptly and an assessment visit, with a qualified nurse, was arranged within a couple of days, which I was able to join, via video call and could therefore pass on any relevant medical or personal
needs that may have been missed. A daily care package was agreed upon and started within days.
Through all discussions, Goodness and Mercy were open, honest and frank with both my uncle and me, therefore we trusted them and were happy with the support package agreed upon. During his care, the communication from his care team was excellent, including, due to the unfortunate decline in his health, when the care package needed changing or extending. I was also given the contact number of the carer so that I could contact them if needed.
The response to my uncle's needs by Goodness and Mercy was remarkable and never too much trouble.
I highly recommend them to care for your loved ones.
12 October 2022
I would like to say that the service I received has been very good. The staff and the manager are very kind, caring and efficient. I would recommend Goodness & Mercy Healthcare to friends and family.
29 March 2022
I'm happy to say that the care and attention given is very good.
28 March 2022
Very efficient and thoughtful, maintaining dignity and respect for my father at all times.
Support is also offered to family members.
All my father's needs were met.
A wonderful care service I would highly recommend to others.
08 February 2022
They provided an excellent service. The carer was good with my mum and she enjoyed seeing them.
03 December 2021
Goodness & Mercy Care Ltd have well-mannered carers, show respect, always happy caring for my husband in his last days. They communicate with my husband when caring for him. They also give me feedback after caring for my husband. The made my husband comfortable in the last days. I can recommend them
enough to other services users.
11 May 2021
Goodness and Mercy healthcare has delivered a quality service to my husband for the past two months. The carers are very helpful to me and my husband. They are competent, and friendly and act in a professional way all the time. My husband is always treated with kindness and dignity. I could always
ask for advice if I need to. I will highly recommend them to other service users.
30 March 2021
After having the service of another company, with such irregular times and up to 14 carers a week coming to your home, to find Goodness & Mercy Healthcare with such caring, regular and extremely competent staff to care for my husband during his last week with us. I cannot thank and praise them
highly enough. I would recommed them very highly to other carer seekers.
18 January 2021
Care provided by very knowledgable, professional and friendly staff. Their advice with respect to services and equipment available has been very helpful. This situation with my wife now being bed-bound has been a shock to us and their support has been great.
Latest Reviews for Goodness & Mercy Healthcare Ltd
12 January 2026
The supported accommodation is in excellent condition, but what truly sets this service apart is the quality of care. My daughter is treated with genuine respect, dignity, and warmth - not as a 'case' or a label, but as a person.
The team go beyond providing care; they create a sense of belonging.
She is treated more like a valued family member than simply a disabled person in supported housing, and that makes an enormous difference to her wellbeing and to our peace of mind as a family.
The care is thoughtful, compassionate, and consistently superb. I cannot recommend this service highly enough.
15 July 2025
Goodness & Mercy provided a thorough, high standard and caring service to my mother.
They were always willing to be flexible where required with timings.
Staff were always friendly and helped my mum feel at ease with her increasing needs.
The company has a very caring attitude towards its
clients and only wants to give the most compassionate care they can.
04 April 2025
I was always looked after with dignity & respect. Carers were always friendly & chatty. I would recommend to friends & family.
16 September 2024
My mother-in-law received the most wonderful care from the carers at Goodness and Mercy. Nothing was too much trouble. The carers were gentle and kind and my mother-in-law was very fond of them. The managers were always approachable and very knowledgeable in their field. They provided so much
support to us as a family as well as ensuring that my mother-in-law was kept safe and well. The manager even spoke with my mother-in-law's local surgery to ensure she was provided with the prescription creams that she required, waiting in a queue on her own mobile telephone for a good forty minutes to get through. The manager also visited my mother-in-law with flowers after she was moved into a hospice. I cannot fault the care provided and would highly recommend their service to anyone looking for a care provider to look after their loved one. If my mother-in-law had stayed at home we all agreed we would only want Goodness and Mercy to care for her because they were outstanding in every way.
19 July 2024
Excellent care for 3 years bedridden. Wonderful carers, experienced caring patient and kind. Would call highly recommended.
14 March 2024
Excellent care received from all carers and management extremely helpful when contacted.
02 February 2024
Most helpful and very kind and caring. I feel they are like my friends. The care I am receiving for over a year is very, very good. The manager is very helpful and always available. The organisation planning everything for Christmas and decorating my house. I will recommend my friends and family.
18 January 2024
Goodness & Mercy have been a very positive addition to my mother's care. She is bed-bound and needs two carers for personal care. The carers as always very helpful and kind to my mother. They work well with the live-in carer and support my mother's care. Sometimes they have difficulty negotiating
the local traffic and public transport facilities, but these are beyond their control. The manager is caring and helpful and always responds to queries, although sometimes changes are made that perhaps should have been discussed with me first. The administrative support is excellent. They are excellent value for money.
24 May 2023
From the start of receiving support and care when my mother was in the hospital and assessed by a qualified nurse from Goodness & Mercy Healthcare, to when she passed away, my mum received excellent care. I knew my mum was in good hands, she was fully cared for with compassion as much as possible
and followed up with excellent aftercare, nothing was too much trouble, picking up medication and excellent communication from management and staff. I would recommend them to families in need of care and I thought I should inform CQC about the care my mum received from Goodness & Mercy Healthcare.
05 May 2023
All is fine!
25 April 2023
My uncle had lived independently for 86 years but now needed support. Goodness and Mercy called me promptly and an assessment visit, with a qualified nurse, was arranged within a couple of days, which I was able to join, via video call and could therefore pass on any relevant medical or personal
needs that may have been missed. A daily care package was agreed upon and started within days.
Through all discussions, Goodness and Mercy were open, honest and frank with both my uncle and me, therefore we trusted them and were happy with the support package agreed upon. During his care, the communication from his care team was excellent, including, due to the unfortunate decline in his health, when the care package needed changing or extending. I was also given the contact number of the carer so that I could contact them if needed.
The response to my uncle's needs by Goodness and Mercy was remarkable and never too much trouble.
I highly recommend them to care for your loved ones.
12 October 2022
I would like to say that the service I received has been very good. The staff and the manager are very kind, caring and efficient. I would recommend Goodness & Mercy Healthcare to friends and family.
29 March 2022
I'm happy to say that the care and attention given is very good.
28 March 2022
Very efficient and thoughtful, maintaining dignity and respect for my father at all times.
Support is also offered to family members.
All my father's needs were met.
A wonderful care service I would highly recommend to others.
08 February 2022
They provided an excellent service. The carer was good with my mum and she enjoyed seeing them.
03 December 2021
Goodness & Mercy Care Ltd have well-mannered carers, show respect, always happy caring for my husband in his last days. They communicate with my husband when caring for him. They also give me feedback after caring for my husband. The made my husband comfortable in the last days. I can recommend them
enough to other services users.
11 May 2021
Goodness and Mercy healthcare has delivered a quality service to my husband for the past two months. The carers are very helpful to me and my husband. They are competent, and friendly and act in a professional way all the time. My husband is always treated with kindness and dignity. I could always
ask for advice if I need to. I will highly recommend them to other service users.
30 March 2021
After having the service of another company, with such irregular times and up to 14 carers a week coming to your home, to find Goodness & Mercy Healthcare with such caring, regular and extremely competent staff to care for my husband during his last week with us. I cannot thank and praise them
highly enough. I would recommed them very highly to other carer seekers.
18 January 2021
Care provided by very knowledgable, professional and friendly staff. Their advice with respect to services and equipment available has been very helpful. This situation with my wife now being bed-bound has been a shock to us and their support has been great.