2nd Floor The Barn, 20 Market Street, Swavesey, Cambridge, CB24 4QG
View Full Details of Visiting Angels CambridgeshireMy aunt has been really quite unwell and her health has been fluctuating for a few years. She has really struggled to adjust to the need to care at home and has not been an easy patient to care for. The carers at Visiting Angels have been so understanding of this and have worked really hard to find strategies of how to approach my aunt and when to give her space. They have communicated this between each other to help to develop consistency and it has hugely benefited my aunt. Once they were able to send in a long term carer they did and now there is a team of regular carers that swop with the main carer to give her breaks. They have understood the sudden loss of her husband and circumstances around it have been very troubling and have been very supportive. They have kept us up to date as family and made it easy to work out what is needed.
We have been with Visiting Angels for about 10 months and quite honestly the team of carers we have are amazing. My husband has Parkinson and dementia and they look after him with dignity and respect. In fact he looks forward to them coming and has a laugh with them. We have got to know the team so well they have become more like friends. All in all l would conclude the care we have is outstanding and couldn't ask for more; thank you for this wonderful team of carers.
I would like to extend our heartfelt thanks to the Visiting Angels team for the exceptional care and support they have provided to our Aunt over the past few weeks. It has been a particularly challenging time for my Aunt due to her losing her husband recently and us having to deal with a sensitive family matter. They have all been very patient with her as she has found it difficult to adjust to the live in care. One of the Angels, was a tremendous source of strength and comfort not only to our Aunt but to me as well. Please pass on our deepest appreciation to the team. We are incredibly grateful for their kindness and dedication especially during challenging moments.
Attendance mainly for companionship and a little light housework. The carers I have are friendly and very easy to converse with. They are always very willing to do whatever needs to be done and either pop out for an errand or to take me to a shop or appointment. I really do look forward to and appreciate their visits.
Excellent care provided by a team of regular carers, supporting independence whilst making sure that I got the help that I needed. Queries dealt with efficiently and with understanding. Would recommend this home care provider.
Very kind, considerate and efficient and happy to carry out any requests. Having been let down by the NHS, Visiting Angels stepped in and provided a great service.
The carer/companion that comes once a week for 2 hours is excellent. She sits with my husband who has Alzheimer's, and they chat for 2 hours. Very good for his cognitive health.
Apart from one carer who I don't have anymore, the care I'm receiving is excellent. They treat me with respect, talk to me at all times and treat me with dignity. The carers are also prepared to wait for me especially at lunch time to try and do some marching while I'm on the sit-to-stand aid.
This is our first month of care being in place and we couldn't be happier. Mum is already at ease with her Angel who took the time to understand Mum rare brain condition before starting. Finding someone to look after a loved one is a daunting and stressful prospect but Visiting Angels made it easy, acting with care and compassion and a lot less stressful than I feared. Matching an Angel carefully to the client meant the relationship fell into place instantly.
Have been using Visiting Angels for Mum for about 6 months. I can honestly say that Mum views her Angel as a friend now. Her Angel has never let her down, turns up each week as expected, and helps Mum with whatever is asked of her and even goes the extra mile to help and make suggestions that can benefit Mum. Completely trustworthy and caring.
The experience we receive for dad is excellent. - Treated with dignity - Listen to our needs and ensure are met - Friendly - Punctual - Any concerns are always listened to - Regular catch ups to ensure all we are happy with service - Highly recommended.
Visiting Angels have been caring for my Grandma, I was there with an angel last week. I was amazing at the care and compassion she showed my gran. Makes us so happy as a family to see grams with the angels she really enjoys there company.
Visiting Angels have been helping us with my Mother-in-law for 6 months now & we are very happy with the service provided. The Angels who visit are all caring, friendly & very patient. Nothing is too much trouble & they have developed a good rapport with my Mother-in-law. The lighthearted & cheerful approach of all the Angels works well with my Mother-in-law who has Alzheimer's. The app works well as we are able to see who is visiting & how the visits have gone. The overall service is invaluable & provides us with peace of mind. I would have no hesitation in recommending Visiting Angels.
I have had Visiting Angels for my mum for a few years now, and have always found them to be caring, friendly and very helpful. I am always updated with information as to Mum's care. The carers go above and beyond with all that they do for her. And so I rate them 5 gold stars.
Very reliable efficient care. Same carer every time helps us feel confident with the care she gives and her level of care and compassion is fantastic. The whole care team have been and is great and very helpful with advice and information. We have no issues and would recommend this service.
Visiting Angels were fantastic with my mum's care, they took time to tend to her needs, never leaving if she was being difficult, like previous care companies would, they would spend the time and speak to her and support her every need. The office was also fantastic in calling and updating with any urgent issues or liaising directly with the doctors if needed. Mum looked forward to their visits and they always went above and beyond. The app to update daily care provided was invaluable, as we could check instantly how her care visit had been. Regular visits to review care needs were held and after trying four other care companies previously, Visiting Angels performed way above the rest. I would highly recommend to all.
My Visiting Angel has been with me for almost a year and from the start, she has been exemplary. We get on very well; she is courteous, kind, efficient and reliable. I can always depend on her to cheer me up and she has made my life so much easier. In the last two months, we have been joined by another Angel. She has settled in extremely well and they make and excellent team. I feel very lucky to have them. Management has always been really helpful and responsive to any concerns I may have.
Two Visiting Angels have been looking after my mother who is in her 80's and lives alone with many medical problems. They have both been extremely kind and caring, giving my mum all the support she needs mentally and physically. They are full of helpful practical suggestions, fun and jokes, as well as being really good listeners. Their presence makes it possible for me to leave my mum and continue with my own job; and for my mum to live her life in her own home knowing she is being looked after. I can't imagine my life or my mum's without them!
Very satisfied with the extreme care and respect the Angels all show. Nothing is too much trouble. The companionship and thoughtfulness they all give is very beneficial to my mother's well-being. All Anglels and office staff are always very helpful should the family need to discuss anything.
My 2 sisters and I are very pleased with the Visiting Angels. They are doing an excellent job! Mum is quite happy with them, chatting, drinking tea and doing jigsaws! We will continue with their service, thank you to them all!
My aunt has been really quite unwell and her health has been fluctuating for a few years. She has really struggled to adjust to the need to care at home and has not been an easy patient to care for. The carers at Visiting Angels have been so understanding of this and have worked really hard to find strategies of how to approach my aunt and when to give her space. They have communicated this between each other to help to develop consistency and it has hugely benefited my aunt. Once they were able to send in a long term carer they did and now there is a team of regular carers that swop with the main carer to give her breaks. They have understood the sudden loss of her husband and circumstances around it have been very troubling and have been very supportive. They have kept us up to date as family and made it easy to work out what is needed.
We have been with Visiting Angels for about 10 months and quite honestly the team of carers we have are amazing. My husband has Parkinson and dementia and they look after him with dignity and respect. In fact he looks forward to them coming and has a laugh with them. We have got to know the team so well they have become more like friends. All in all l would conclude the care we have is outstanding and couldn't ask for more; thank you for this wonderful team of carers.
I would like to extend our heartfelt thanks to the Visiting Angels team for the exceptional care and support they have provided to our Aunt over the past few weeks. It has been a particularly challenging time for my Aunt due to her losing her husband recently and us having to deal with a sensitive family matter. They have all been very patient with her as she has found it difficult to adjust to the live in care. One of the Angels, was a tremendous source of strength and comfort not only to our Aunt but to me as well. Please pass on our deepest appreciation to the team. We are incredibly grateful for their kindness and dedication especially during challenging moments.
Attendance mainly for companionship and a little light housework. The carers I have are friendly and very easy to converse with. They are always very willing to do whatever needs to be done and either pop out for an errand or to take me to a shop or appointment. I really do look forward to and appreciate their visits.
Excellent care provided by a team of regular carers, supporting independence whilst making sure that I got the help that I needed. Queries dealt with efficiently and with understanding. Would recommend this home care provider.
Very kind, considerate and efficient and happy to carry out any requests. Having been let down by the NHS, Visiting Angels stepped in and provided a great service.
The carer/companion that comes once a week for 2 hours is excellent. She sits with my husband who has Alzheimer's, and they chat for 2 hours. Very good for his cognitive health.
Apart from one carer who I don't have anymore, the care I'm receiving is excellent. They treat me with respect, talk to me at all times and treat me with dignity. The carers are also prepared to wait for me especially at lunch time to try and do some marching while I'm on the sit-to-stand aid.
This is our first month of care being in place and we couldn't be happier. Mum is already at ease with her Angel who took the time to understand Mum rare brain condition before starting. Finding someone to look after a loved one is a daunting and stressful prospect but Visiting Angels made it easy, acting with care and compassion and a lot less stressful than I feared. Matching an Angel carefully to the client meant the relationship fell into place instantly.
Have been using Visiting Angels for Mum for about 6 months. I can honestly say that Mum views her Angel as a friend now. Her Angel has never let her down, turns up each week as expected, and helps Mum with whatever is asked of her and even goes the extra mile to help and make suggestions that can benefit Mum. Completely trustworthy and caring.
The experience we receive for dad is excellent. - Treated with dignity - Listen to our needs and ensure are met - Friendly - Punctual - Any concerns are always listened to - Regular catch ups to ensure all we are happy with service - Highly recommended.
Visiting Angels have been caring for my Grandma, I was there with an angel last week. I was amazing at the care and compassion she showed my gran. Makes us so happy as a family to see grams with the angels she really enjoys there company.
Visiting Angels have been helping us with my Mother-in-law for 6 months now & we are very happy with the service provided. The Angels who visit are all caring, friendly & very patient. Nothing is too much trouble & they have developed a good rapport with my Mother-in-law. The lighthearted & cheerful approach of all the Angels works well with my Mother-in-law who has Alzheimer's. The app works well as we are able to see who is visiting & how the visits have gone. The overall service is invaluable & provides us with peace of mind. I would have no hesitation in recommending Visiting Angels.
I have had Visiting Angels for my mum for a few years now, and have always found them to be caring, friendly and very helpful. I am always updated with information as to Mum's care. The carers go above and beyond with all that they do for her. And so I rate them 5 gold stars.
Very reliable efficient care. Same carer every time helps us feel confident with the care she gives and her level of care and compassion is fantastic. The whole care team have been and is great and very helpful with advice and information. We have no issues and would recommend this service.
Visiting Angels were fantastic with my mum's care, they took time to tend to her needs, never leaving if she was being difficult, like previous care companies would, they would spend the time and speak to her and support her every need. The office was also fantastic in calling and updating with any urgent issues or liaising directly with the doctors if needed. Mum looked forward to their visits and they always went above and beyond. The app to update daily care provided was invaluable, as we could check instantly how her care visit had been. Regular visits to review care needs were held and after trying four other care companies previously, Visiting Angels performed way above the rest. I would highly recommend to all.
My Visiting Angel has been with me for almost a year and from the start, she has been exemplary. We get on very well; she is courteous, kind, efficient and reliable. I can always depend on her to cheer me up and she has made my life so much easier. In the last two months, we have been joined by another Angel. She has settled in extremely well and they make and excellent team. I feel very lucky to have them. Management has always been really helpful and responsive to any concerns I may have.
Two Visiting Angels have been looking after my mother who is in her 80's and lives alone with many medical problems. They have both been extremely kind and caring, giving my mum all the support she needs mentally and physically. They are full of helpful practical suggestions, fun and jokes, as well as being really good listeners. Their presence makes it possible for me to leave my mum and continue with my own job; and for my mum to live her life in her own home knowing she is being looked after. I can't imagine my life or my mum's without them!
Very satisfied with the extreme care and respect the Angels all show. Nothing is too much trouble. The companionship and thoughtfulness they all give is very beneficial to my mother's well-being. All Anglels and office staff are always very helpful should the family need to discuss anything.
My 2 sisters and I are very pleased with the Visiting Angels. They are doing an excellent job! Mum is quite happy with them, chatting, drinking tea and doing jigsaws! We will continue with their service, thank you to them all!