Visiting Angels Cambridgeshire

2nd Floor The Barn, 20 Market Street, Swavesey, Cambridge CB24 4QG
Review Us
9.9 54 Reviews
  • Visiting Angels Cambridgeshire, Cambridge
Show Visiting Angels Cambridgeshire on the Map

Care Provided by Visiting Angels Cambridgeshire

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Our service is personalised, and so are our prices.

Contact Visiting Angels Cambridgeshire to get a personalised quote.

Contact Visiting Angels Cambridgeshire to get a personalised quote.

Good to Know

Owner

  • Friends Care Limited T/A Visiting Angels
  • Privately Owned

Person in Charge

  • Ian Lintott (Managing Director)
Are you the Owner/Manager of Visiting Angels Cambridgeshire? View your Advertising Options

Visiting Angels Cambridgeshire Reviews (54)

9.9

Visiting Angels Cambridgeshire has a Review Score of 9.9 (9.929) out of 10, based on 21 reviews in the last 2 years.
Over all time Visiting Angels Cambridgeshire has 54 reviews.

Overall Experience
  • 53
  • 1
  • 0
  • 0
  • 0
Date Published
  • 54
  • 1
  • 6
  • 21
  • 33
Reviewer Connection to Visiting Angels Cambridgeshire
  • 16
  • 14
  • 10
  • 5
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 54, showing 1-20
Review from Nicola H (Daughter of Client) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum had been in a care home for 6 weeks as respite. She lost alot of weight and had significantly deteriorated. Visiting Angels provided live in care on her return home and they have been amazing. The carers have been able to involve my mum is activities, go out for meals, exercise and supported
her with personal care. With advance dementia, I didn't expect her to improve but they have performed a miracle. I am so thankful as we did not have this experience with previous carers.
Reply from Ian Lintott, Managing Director at Visiting Angels CambridgeshireThank you so much for leaving this wonderful review, your feedback really does motivate us to provide outstanding Quality at Home Care. We will be sure to let our Angels know what a great job that they are doing for your Mum.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from C W (Niece of Client) published on 18 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been really quite unwell and her health has been fluctuating for a few years. She has really struggled to adjust to the need to care at home and has not been an easy patient to care for. The carers at Visiting Angels have been so understanding of this and have worked really hard to find
strategies of how to approach my aunt and when to give her space. They have communicated this between each other to help to develop consistency and it has hugely benefited my aunt. Once they were able to send in a long term carer they did and now there is a team of regular carers that swop with the main carer to give her breaks. They have understood the sudden loss of her husband and circumstances around it have been very troubling and have been very supportive. They have kept us up to date as family and made it easy to work out what is needed.
Reply from Ian Lintott, Managing Director at Visiting Angels CambridgeshireThank you for taking the time to review our service, we are delighted that our Angels have helped to support your Aunt in need of care. We know that the transition is difficult for both clients and families, and we work hard to establish trust and an effective care plan. We will certainly pass on your comments to our Angels.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Leslie G (Wife of Client) published on 12 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been with Visiting Angels for about 10 months and quite honestly the team of carers we have are amazing. My husband has Parkinson and dementia and they look after him with dignity and respect. In fact he looks forward to them coming and has a laugh with them. We have got to know the
team so well they have become more like friends.
All in all l would conclude the care we have is outstanding and couldn't ask for more; thank you for this wonderful team of carers.
Reply from Ian Lintott, Managing Director at Visiting Angels CambridgeshireWe really appreciate you giving us the opportunity to listen to your feedback from your first review, and have the patience whilst we worked to ensure that our service to your husband was personalised and of high quality for him and his needs. Thank you for sending in an updated review, we really appreciate you taking the time.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Helen P (Niece of Client) published on 12 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to extend our heartfelt thanks to the Visiting Angels team for the exceptional care and support they have provided to our Aunt over the past few weeks.


It has been a particularly challenging time for my Aunt due to her losing her husband recently and us having to deal with a sensitive

family matter.


They have all been very patient with her as she has found it difficult to adjust to the live in care. One of the Angels, was a tremendous source of strength and comfort not only to our Aunt but to me as well.


Please pass on our deepest appreciation to the team. We are incredibly grateful for their kindness and dedication especially during challenging moments.

Reply from Ian Lintott, Managing Director at Visiting Angels CambridgeshireWe are so pleased to receive this wonderful review, so many thanks for taking the time to recognise out Angels and the tender loving care that they provide. We will certainly pass on the review to those Angels.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S P (Client) published on 9 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Attendance mainly for companionship and a little light housework. The carers I have are friendly and very easy to converse with. They are always very willing to do whatever needs to be done and either pop out for an errand or to take me to a shop or appointment. I really do look forward to and appreciate
their visits.
Reply from Ian Lintott, Managing Director at Visiting Angels CambridgeshireA lovely review, and we are so pleased tht you are pleased with your Angels. We will certainly pass on your wonderful remarks.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M P (Client) published on 9 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care provided by a team of regular carers, supporting independence whilst making sure that I got the help that I needed. Queries dealt with efficiently and with understanding. Would recommend this home care provider.
Reply from Ian Lintott, Managing Director at Visiting Angels CambridgeshireThank you so much for leaving such a wonderful review, it is our pleasure and privilege to provide outstanding care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from B P (Son of Client) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very kind, considerate and efficient and happy to carry out any requests. Having been let down by the NHS, Visiting Angels stepped in and provided a great service.
Reply from Ian Lintott, Managing Director at Visiting Angels CambridgeshireThank you so much for your kind words, we all really appreciate a review such as this.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from P H (Wife of Client) published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carer/companion that comes once a week for 2 hours is excellent. She sits with my husband who has Alzheimer's, and they chat for 2 hours. Very good for his cognitive health.
Reply from Ian Lintott, Managing Director at Visiting Angels CambridgeshireWhat a delightful review, our Angel will be delighted to read your comments. Thank you.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from P M (Client) assisted by family/friend published on 2 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Apart from one carer who I don't have anymore, the care I'm receiving is excellent. They treat me with respect, talk to me at all times and treat me with dignity. The carers are also prepared to wait for me especially at lunch time to try and do some marching while I'm on the sit-to-stand aid.
Reply from Ian Lintott, Managing Director at Visiting Angels CambridgeshireNo-one can get on with everyone, that's life, but I am delighted that we were able to find the right Angels for you. Your comments are lovely and we will pass them onto the Angels.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J B (Daughter of Client) published on 2 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is our first month of care being in place and we couldn't be happier. Mum is already at ease with her Angel who took the time to understand Mum rare brain condition before starting. Finding someone to look after a loved one is a daunting and stressful prospect but Visiting Angels made it easy,
acting with care and compassion and a lot less stressful than I feared. Matching an Angel carefully to the client meant the relationship fell into place instantly.
Reply from Ian Lintott, Managing Director at Visiting Angels CambridgeshireWe are delighted that we have got the right Angel matched to your Mum's special care needs and providing the compassion that the relationship needed. Thank you.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S B (Daughter of Client) published on 31 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Have been using Visiting Angels for Mum for about 6 months. I can honestly say that Mum views her Angel as a friend now. Her Angel has never let her down, turns up each week as expected, and helps Mum with whatever is asked of her and even goes the extra mile to help and make suggestions that can benefit
Mum. Completely trustworthy and caring.
Reply from Ian Lintott, Managing Director at Visiting Angels CambridgeshireWhat a lovely review. I am delighted that Mum sees her Angel as a friend, that is a true testament of the level of relationship that she has developed. We will pass on your kind thoughts to the Angel.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A M (Daughter of Client) published on 10 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The experience we receive for dad is excellent.
- Treated with dignity
- Listen to our needs and ensure are met
- Friendly
- Punctual
- Any concerns are always listened to
- Regular catch ups to ensure all we are happy with service
- Highly recommended.
Reply from Ian Lintott, Managing Director at Visiting Angels CambridgeshireThank you so much for your lovely review, we really appreciate the recognition. We will let our Angels looking after your Dad know of your comments. They will be delighted.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Amanada C (Granddaughter of Client) published on 6 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visiting Angels have been caring for my Grandma, I was there with an angel last week. I was amazing at the care and compassion she showed my gran. Makes us so happy as a family to see grams with the angels she really enjoys there company.
Reply from Ian Lintott, Managing Director at Visiting Angels CambridgeshireI am so delighted for you and your Gran! Our Angels will be delighted to receive your recognition. Thank you.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M F (Daughter-in-law of Client) published on 5 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Visiting Angels have been helping us with my Mother-in-law for 6 months now & we are very happy with the service provided. The Angels who visit are all caring, friendly & very patient. Nothing is too much trouble & they have developed a good rapport with my Mother-in-law. The lighthearted & cheerful
approach of all the Angels works well with my Mother-in-law who has Alzheimer's.
The app works well as we are able to see who is visiting & how the visits have gone. The overall service is invaluable & provides us with peace of mind. I would have no hesitation in recommending Visiting Angels.
Reply from Ian Lintott, Managing Director at Visiting Angels CambridgeshireThank you for taking the time to review our service, we are so delighted that your Mother-in-law is happy with our Angels, and that they have developed a good relationship. These reviews inspire us to try harder, and continue to deliver Quality at Home Care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from P S (Daughter of Client) published on 27 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have had Visiting Angels for my mum for a few years now, and have always found them to be caring, friendly and very helpful. I am always updated with information as to Mum's care. The carers go above and beyond with all that they do for her. And so I rate them 5 gold stars.
Reply from Ian Lintott, Managing Director at Visiting Angels CambridgeshireWe are so delighted that you are pleased with our service. We will pass on your compliments to our Angels.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J W (Client) published on 31 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very reliable efficient care. Same carer every time helps us feel confident with the care she gives and her level of care and compassion is fantastic. The whole care team have been and is great and very helpful with advice and information. We have no issues and would recommend this service.
Reply from Ian Lintott, Managing Director at Visiting Angels CambridgeshireWe really appreciate your recognition and thanks for our home care service. We will pass your wonderful comments onto our angels.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from L T (Daughter of Client) published on 29 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Visiting Angels were fantastic with my mum's care, they took time to tend to her needs, never leaving if she was being difficult, like previous care companies would, they would spend the time and speak to her and support her every need. The office was also fantastic in calling and updating with any
urgent issues or liaising directly with the doctors if needed. Mum looked forward to their visits and they always went above and beyond.
The app to update daily care provided was invaluable, as we could check instantly how her care visit had been. Regular visits to review care needs were held and after trying four other care companies previously, Visiting Angels performed way above the rest. I would highly recommend to all.
Reply from Ian Lintott, Managing Director at Visiting Angels CambridgeshireThis is a wonderful review and we very much appreciate your words of thanks and recognition. We will pass these comments on to our teams.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from E R (Client) published on 28 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Visiting Angel has been with me for almost a year and from the start, she has been exemplary. We get on very well; she is courteous, kind, efficient and reliable. I can always depend on her to cheer me up and she has made my life so much easier.
In the last two months, we have been joined by another
Angel. She has settled in extremely well and they make and excellent team. I feel very lucky to have them. Management has always been really helpful and responsive to any concerns I may have.
Reply from Ian Lintott, Managing Director at Visiting Angels CambridgeshireWhat a wonderful review, we are very grateful for your words and really appreciate you taking the time to recognise our Angels.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jane R (Daughter of Client) published on 23 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Two Visiting Angels have been looking after my mother who is in her 80's and lives alone with many medical problems. They have both been extremely kind and caring, giving my mum all the support she needs mentally and physically. They are full of helpful practical suggestions, fun and jokes, as well
as being really good listeners. Their presence makes it possible for me to leave my mum and continue with my own job; and for my mum to live her life in her own home knowing she is being looked after. I can't imagine my life or my mum's without them!
Reply from Ian Lintott, Managing Director at Visiting Angels CambridgeshireYour words are so lovely, and we really appreciate you taking the time. We will certainly pass on your feedback to our Angels, it is our pleasure to provide your Mother with true companions and to provide you with the peace of mind.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Marisa B (Daughter of Client) published on 15 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very satisfied with the extreme care and respect the Angels all show. Nothing is too much trouble. The companionship and thoughtfulness they all give is very beneficial to my mother's well-being. All Anglels and office staff are always very helpful should the family need to discuss anything.
Reply from Ian Lintott, Managing Director at Visiting Angels CambridgeshireBless you for making the effort to write this review, we really appreciate your words of encouragement and that we had the opportunity to improve our service for you!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.9 (9.929)

Overview of Review Score

The Review Score of 9.9 (9.929) out of 10 for Visiting Angels Cambridgeshire is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.929 for Visiting Angels Cambridgeshire is calculated as follows: ( (117 Excellents x 5) + (9 Goods x 4) ) ÷ 126 Ratings = 4.929
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Visiting Angels Cambridgeshire is based on 21 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Oct 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Visiting Angels Cambridgeshire

How many Carers does Visiting Angels Cambridgeshire employ?

Visiting Angels Cambridgeshire employs 48 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Visiting Angels Cambridgeshire to verify any information. View our terms and conditions. Visiting Angels Cambridgeshire has an Basic Service - more info.