Loading...

Visiting Angels Cambridgeshire

2nd Floor The Barn, 20 Market Street, Swavesey, Cambridge CB24 4QG
Visiting Angels Cambridgeshire Logo
Visiting Angels Cambridgeshire logo
Visiting Angels Cambridgeshire, Cambridge
Visiting Angels Cambridgeshire, Cambridge
Visiting Angels Cambridgeshire, Cambridge

Visiting Angels – Cambridgeshire deliver Quality at Home Care.

They provide minimum one hour calls because a quality service can not be rushed, and companionship comes as standard.

They offer Free care assessments with no obligation, so that you can experience the quality of their service, and how they listen to your needs, before making a commitment.

Each individual client gets to choose their caregiver, who is always matched according to client needs,...  

Care Provided by Visiting Angels Cambridgeshire

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Prices

Our service is personalised, and so are our prices.

Contact Visiting Angels Cambridgeshire to get a personalised quote:

Good to Know

Owner

  • Friends Care Limited T/A Visiting Angels
  • Private Owned

Person in charge

  • Ian Lintott (Managing Director)

Visiting Angels Cambridgeshire Reviews (61)

9.9

Visiting Angels Cambridgeshire has a Review Score of 9.9 (9.947) out of 10, based on 22 reviews in the last 2 years. Over all time Visiting Angels Cambridgeshire has 61 reviews.

Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Visiting Angels Cambridgeshire
Loading...
Showing 61 reviews matching selected criteria
Review from M F (Daughter-in-law of Client) published on 5 March 2025 Submitted via Website
Overall Experience
Visiting Angels have been helping us with my Mother-in-law for 6 months now & we are very happy with the service provided. The Angels who visit are all caring, friendly & very patient. Nothing is too much trouble & they have developed a good rapport with my Mother-in-law. The lighthearted & cheerful approach of all the Angels works well with my Mother-in-law who has Alzheimer's.

The app works well as we are able to see who is visiting & how the visits have gone. The overall service is invaluable & provides us with peace of mind. I would have no hesitation in recommending Visiting Angels.

Reply from Ian Lintott, Managing Director at Visiting Angels Cambridgeshire

Thank you for taking the time to review our service, we are so delighted that your Mother-in-law is happy with our Angels, and that they have developed a good relationship. These reviews inspire us to try harder, and continue to deliver Quality at Home Care.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from P S (Daughter of Client) published on 27 June 2024 Submitted via Postal Card
Overall Experience

I have had Visiting Angels for my mum for a few years now, and have always found them to be caring, friendly and very helpful. I am always updated with information as to Mum's care. The carers go above and beyond with all that they do for her. And so I rate them 5 gold stars.

Reply from Ian Lintott, Managing Director at Visiting Angels Cambridgeshire

We are so delighted that you are pleased with our service. We will pass on your compliments to our Angels.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J W (Client / Service User) published on 31 May 2024 Submitted via Postal Card
Overall Experience

Very reliable efficient care. Same carer every time helps us feel confident with the care she gives and her level of care and compassion is fantastic. The whole care team have been and is great and very helpful with advice and information. We have no issues and would recommend this service.

Reply from Ian Lintott, Managing Director at Visiting Angels Cambridgeshire

We really appreciate your recognition and thanks for our home care service. We will pass your wonderful comments onto our angels.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from L T (Daughter of Client) published on 29 May 2024 Submitted via Website
Overall Experience
Visiting Angels were fantastic with my mum's care, they took time to tend to her needs, never leaving if she was being difficult, like previous care companies would, they would spend the time and speak to her and support her every need. The office was also fantastic in calling and updating with any urgent issues or liaising directly with the doctors if needed. Mum looked forward to their visits and they always went above and beyond.

The app to update daily care provided was invaluable, as we could check instantly how her care visit had been. Regular visits to review care needs were held and after trying four other care companies previously, Visiting Angels performed way above the rest. I would highly recommend to all.

Reply from Ian Lintott, Managing Director at Visiting Angels Cambridgeshire

This is a wonderful review and we very much appreciate your words of thanks and recognition. We will pass these comments on to our teams.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from E R (Client / Service User) published on 28 May 2024 Submitted via Postal Card
Overall Experience
My Visiting Angel has been with me for almost a year and from the start, she has been exemplary. We get on very well; she is courteous, kind, efficient and reliable. I can always depend on her to cheer me up and she has made my life so much easier.

In the last two months, we have been joined by another Angel. She has settled in extremely well and they make and excellent team. I feel very lucky to have them. Management has always been really helpful and responsive to any concerns I may have.

Reply from Ian Lintott, Managing Director at Visiting Angels Cambridgeshire

What a wonderful review, we are very grateful for your words and really appreciate you taking the time to recognise our Angels.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Jane R (Daughter of Client) published on 23 May 2024 Submitted via Website
Overall Experience

Two Visiting Angels have been looking after my mother who is in her 80's and lives alone with many medical problems. They have both been extremely kind and caring, giving my mum all the support she needs mentally and physically. They are full of helpful practical suggestions, fun and jokes, as well as being really good listeners. Their presence makes it possible for me to leave my mum and continue with my own job; and for my mum to live her life in her own home knowing she is being looked after. I can't imagine my life or my mum's without them!

Reply from Ian Lintott, Managing Director at Visiting Angels Cambridgeshire

Your words are so lovely, and we really appreciate you taking the time. We will certainly pass on your feedback to our Angels, it is our pleasure to provide your Mother with true companions and to provide you with the peace of mind.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Marisa B (Daughter of Client) published on 15 May 2024 Submitted via Postal Card
Overall Experience

Very satisfied with the extreme care and respect the Angels all show. Nothing is too much trouble. The companionship and thoughtfulness they all give is very beneficial to my mother's well-being. All Anglels and office staff are always very helpful should the family need to discuss anything.

Reply from Ian Lintott, Managing Director at Visiting Angels Cambridgeshire

Bless you for making the effort to write this review, we really appreciate your words of encouragement and that we had the opportunity to improve our service for you!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Sherry-Lynne R (Daughter of Client) published on 13 May 2024 Submitted via Postal Card
Overall Experience

My 2 sisters and I are very pleased with the Visiting Angels. They are doing an excellent job! Mum is quite happy with them, chatting, drinking tea and doing jigsaws! We will continue with their service, thank you to them all!

Reply from Ian Lintott, Managing Director at Visiting Angels Cambridgeshire

Thank you for your kind review, we appreciate your time and words of encouragement. We will do everything possible to continue the service for you, to your liking.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from R W (Son of Client) published on 17 April 2024 Submitted via Postal Card
Overall Experience
My Mother is 92 and lives in St Neots, I contacted The Angels over 2 years ago, and they always send the same Angels who my Mum likes, they have 'never' let us down, and they are always on time.

They help with showering my Mum, taking her out in her wheelchair around the shops and they stock up on essentials, doing her washing, and taking away from me a lot of worry. I highly recommend them.

Reply from Ian Lintott, Managing Director at Visiting Angels Cambridgeshire

Thank you so much for this lovely review, we never take your gratitude for granted. Your words will give recognition to the Angels team, and will provide both motivation and inspiration to do more!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from C M (Son of Client) published on 8 April 2024 Submitted via Postal Card
Overall Experience

Visiting Angels have provided an excellent service to my mother. The care assistants are friendly and helpful, spending time with my mother to put her at ease. It gives me and my family great peace of mind knowing she is well cared for when we are not able to go in to see her.

Reply from Ian Lintott, Managing Director at Visiting Angels Cambridgeshire

Thank you so much for your kind review of our Angels, we really appreciate you taking the time to inspire and thank our team.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Ian S (Client / Service User) published on 2 April 2024 Submitted via Website
Overall Experience

Top-notch. Anticipates my every need. Always cheerful and extremely helpful. And a real dab hand at ironing! Always reliable and extremely good at doing the washing and changing beds. Does all the messy stuff like cleaning out the fire, getting in the coal, and logs. Can even Sew. One extremely important thing for me is that the main carer is always there for me and there is no last-minute swapping or other carers.

Reply from Ian Lintott, Managing Director at Visiting Angels Cambridgeshire

Thank you so much for such a wonderful review; this will delight the team and your Special Angel.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from R G (Client / Service User) published on 21 March 2024 Submitted via Postal Card
Overall Experience

Overall, I am satisfied with the experience from the Visiting Angels.

Reply from Ian Lintott, Managing Director at Visiting Angels Cambridgeshire

We are so sorry that you find our service only satisfactory, and we see this as a failure, as we strive to provide a service that is worthy of 5 stars and will be working hard to understand what else we can do to improve, and then commit to make those improvements in order to help change your mind.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Heidi C (Daughter of Client) published on 14 March 2024 Submitted via Postal Card
Overall Experience

I moved my mother's homecare to Visiting Angels 6 months ago. The difference it has made to her health, her moods and the cleanliness of her flat has been significant, in fact amazing. Visiting Angels have allowed me to be my mother's daughter again and not her carer. Thank you to everyone who visits my mother, you light up her day with your care, personality and uplifting approach.

Reply from Ian Lintott, Managing Director at Visiting Angels Cambridgeshire

Thank you so much for recognising our care in this way, we are so delighted that we have made a wonderful difference for both you and your mother. Your words inspire us to do better.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from W R (Husband of Client) published on 14 March 2024 Submitted via Postal Card
Overall Experience

Overall a first-class service.

Reply from Ian Lintott, Managing Director at Visiting Angels Cambridgeshire

Thank you so much for your review, we are so grateful. We do strive to be Outstanding, and when we receive such a review it is so motivating to our teams of Angels.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Peter N (Son of Client) published on 14 March 2024 Submitted via Website
Overall Experience
Visiting Angels have provided excellent daily care for Mum for over 2 years.
Needs have changed over this period and have always been carefully and professionally considered by the registered care manager before implementation. Communication with the registered care manager, Supervisors and Carers is very good.
Carers undertake a number of tasks each morning and evening, they do so diligently, effectively and with great care. Mum enjoys the carer's visits and their companionship. Carers are very good with some being truly exceptional - all are part of team Mum!

Would we recommend Visiting Angels? Yes. Have we recommended Visiting Angels, yes.

Reply from Ian Lintott, Managing Director at Visiting Angels Cambridgeshire

What a stunning review. We are so thankful to you for taking the time to review our service and to say such great things about the whole team. Thank you.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from L B (Daughter of Client) published on 7 March 2024 Submitted via Postal Card
Overall Experience

Love the family feel to this team. When Mum had a fall when we were abroad on holiday, Visiting Angels couldn't have been kinder and were so fast in their response to our needs. Care staff are so kind, good-humoured and helpful. As her care needs have grown, we were confident to ask them for more help with her independent living. They are great, so glad we found them.

Reply from Ian Lintott, Managing Director at Visiting Angels Cambridgeshire

Thank you for taking the time and recognising our family values with your review. We are so proud that we could help with Mum’s changing needs and your words will inspire our Angels to do more.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from N P (Husband of Client) published on 4 March 2024 Submitted via Postal Card
Overall Experience

We are completely happy with the service provided. Visiting Angels has proven to be very flexible when our needs vary.

Reply from Ian Lintott, Managing Director at Visiting Angels Cambridgeshire

Thank you so much for resubmitting your review. We take 4 out of 5 as a failure and have worked to understand how we can improve our service to be outstanding for you. We are so pleased that responding to your earlier feedback has ensured that you are completely happy.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Betty F (Client / Service User) published on 27 February 2024 Submitted via Postal Card
Overall Experience

I find the carers are willing to help me in all things.

Reply from Ian Lintott, Managing Director at Visiting Angels Cambridgeshire

Thank you so much for recognising the Angels that deliver your care. Your review means everything to us.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Michael H (Friend of Client) published on 13 October 2023 Submitted via Postal Card
Overall Experience

I had lovely Angels, especially one who was my regular carer. She was on the same wavelength and she was very caring. My time with the Angels helped me out and I would love to have them back, they're the people I turn to.

Reply from Ian Lintott, Managing Director at Visiting Angels Cambridgeshire

Thank you so much for writing your review and giving us the feedback, I am delighted that our Angels meant so much to you and developed a wonderful relationship with you. We will pass on your comments, they mean a lot to us.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Andrew P (Son of Client) published on 16 August 2023 Submitted via Website
Overall Experience

We have been using Visiting Angels Cambridge/Huntingdon for two years to look after my father who has dementia. They provided daily companionship and care during the week, taking him out to various venues and clubs while he lived with us. Sadly he has had to move into a care home as he needs twenty-four hour care now. Seeing the level of care he gets in the home compared with Visiting Angels we are very glad he was able to enjoy these two years of a more fulfilling life than he has now. The friendship and care the Angels staff gave to him was excellent. Because he had the same carers regularly they knew what he wanted when he couldn't express it in words. I strongly recommend using Visiting Angels.

Reply from Ian Lintott, Managing Director at Visiting Angels Cambridgeshire

Thank you so much for taking the time to write this review, it means so much to us. It was our honour and pleasure to care for your father, and to help support you to keep him at home, and as independent as possible.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 October 2021
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Visiting Angels Cambridgeshire.

Awards / Recognitions (1)

Meet the Team (6)

Toma Sarus Job Title: Head of Care Joined: 2025
Toma Sarus
• Over 18 years experience within the health and social care industry
• 6 years’ experience as a Registered Care Manager – extensive knowledge of CQC rules and regulations
• Managed 5000 hours of care per week of which 100% of the clients were privately funded
• Has managed teams of 90+ staff members

• Achieved “Good” with CQC

Yana Rast Job Title: Care Manager Joined: 2024
Yana Rast

I have a Level 5 in Adult Social Care, and have managed a Home Care Business for many years.

Chama Mwila Job Title: Angels Coordinator Joined: 2023
Chama Mwila

I have delivered Quality at Home Care for many years.

Sally Jenkins Job Title: Team Leader Joined: 2021
Sally Jenkins

Experienced Care Professional

Lorraine Davey Job Title: Team Leader Joined: 2023
Lorraine Davey

Experienced Care Professional

Ian Lintott Job Title: Owner Joined: 2020
Ian Lintott

I started Visiting Angels Cambridgeshire after being disappointed by several care agencies when trying to find support for my parents in law and finding that the care provided was erratic and inconsistent, which created a great deal of stress and frustration.

Our mission to provide you with quality home care that is consistently delivered, we want to look after you or your loved ones, as if they were our own family.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Visiting Angels Cambridgeshire to verify any information. View our terms and conditions. Visiting Angels Cambridgeshire has an Enhanced Service - more info.