Visiting Angels Cambridgeshire

The main carer for my Mum, who suffers from Alzheimer's, goes above and beyond in her duties of care. She is so kind to Mum encouraging her to do various activities and also having Mum teach her too. In the last week, we have had a traumatic time with Mum's dog. Her carer was there at the time and dealt with the situation admirably and with no panic. She is a carer to be treasured.

I have found Visiting Angels to be very caring and cheerful. Nothing is too much trouble for them.

The care provided for my Mum from Visiting Angels has been exceptional. The carer's have been instrumental in helping to source additional support for Mum's complex needs. The care has been executed in an empathetic, kind and professional manner at all times. The support and understanding provided to my Dad at such an emotional and difficult time has been so welcome and very much appreciated by all the family.

I contacted Visiting Angels - Cambridgeshire when looking for support for my mum. From the first contact, my experience has been entirely positive. The managers have been attentive, understanding and extremely helpful in determining an appropriate care package and demonstrated great flexibility when we decided to trial a residential care home option for a few weeks in between support at home from the 'Angels'. The on-site team have been super, caring, professional and very friendly and, after a tricky first couple of weeks when Mum wasn't sure why she needed the 'help'. She now really appreciates their company and support. The discipline of home care visits has certainly made a big difference to her well being and has established a more manageable support platform for the family to work around.

I was looking for someone to provide care for my mum and decided to contact Visiting Angels towards the end of 2020. A meeting was arranged and a decision made after a couple of days, going over what was suggested to have someone pop in on Mum. A specific carer was suggested and introduced to her, who had similar interests and from the first day, Mother took to her (although sceptical at first). For me, it is peace of mind knowing that someone has seen Mum and interacted with her during the day. There is an app that is completed so you get to see what has been done during the visit, which is a great help to have that information. Overall, I'm very happy with the service given to my mum and the communications, when there have been concerns for my Mum.

I approached Visiting Angels in the late part of 2020 for much-needed care for my Mother. Putting the right carer in place was essential and I needed someone who could not only provide care but also build a rapport with my Mother (not easy!). The agency recommended a carer (thank you to that person) who was introduced to my Mother and me. I was amazed when my Mother connected straight away. Our carer is fantastic, she truly cares, is patient, communicative and really goes that extra mile. I now feel a huge weight lifted too. I now don't know how my Mother or myself could manage without her. I highly recommend her.

We found Visiting Angels to be well-managed and professional. They were thorough and took time to assess our particular and personal situation and requirements. This was not an 'off-the-peg' support package; we were provided with details of their assessment and suggestions for a route forward which we were encouraged to adjust if we felt it appropriate. Throughout, they were caring, willing and adaptable. I have no hesitation in recommending such a supportive and trustworthy company.

I have no hesitation in recommending the Visiting Angels team. They listened carefully to our particular needs and provided a detailed care plan which has now been implemented. The individual carer has shown understanding and patience, already going the extra mile to ensure individual needs are met. Tremendous service.