Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Overall Experience:  stars

Staff stars
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Treated with Dignity stars
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Latest Reviews for JWM Healthcare

stars
stars 26 September 2023
Fab service given in all aspects to my mam. The owner has vast experience in social work and understands the needs of patients, families and carers. Caters to individuals needs. Lovely rapport built with trust. Carers’ took time to get to know Mam's history and adapted a high level of stimulation
throughout her progression in dementia. Personal care was vital - adhered to with compassion, gentleness, privacy and love. All this created a calm, relaxing, loving and friendly atmosphere. All notes were made, full handover given before leaving. Mam was as happy as she could be, she often laughed with them, kept her clean, comfortable and fed as much as she’d eat. A shift was never missed. I cannot fault this agency, I’m very happy that my mam was lucky enough to enjoy the end of her life the best she could whilst in their company - angels sent from heaven. “Thank you” for all you did for my mam and me - thank you doesn’t seem enough!
Review from Jayne R (Daughter of Client/Service User)