Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Walfinch Mansfield

stars
stars 28 March 2025
After using another care provider I decided to to try Walfinch. I cannot recommend them enough. The difference in my mum is 100% better and so is her home . The carers look after my mum with respect and kindness. I also love the fact that I can look at the care notes after each visit . If I need to
swap a visit there's never any problem the office staff are only to happy to help . I can see why the carers like to work here it's a as it's reflected in their work .
Review from J B (Daughter of Client/Service User)
stars
stars 14 February 2024
Hopefully, following review, communication and updates will improve and be consistent. Extremely helpful and flexible when problems or issues arise unexpectedly. Would highly recommend them as a care provider.
Review from J L (Wife of Client/Service User)