Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for TLC (Scotland)

stars
stars 19 November 2025
One of the worse care companies avoid, timekeeping of carers is off what has been planned, they are understaffed yet take on new clients, i am housebound, bedridden and left on my commode for 40 minutes, after being told id have a carer right away to help me my legs were numb,my backside, back,and neck was in agony i have addisons if i had of went into a crisis i wouldnt have reached my injection pack
Review from Donna M (Client / Service User)
stars
stars 07 December 2023
Joke of a company. Staff are mostly incompetent, and attitudes are terrible. Inadequate training provided. Communication is terrible. Would not recommend. Any positive reviews I have found have been from managers or workers!
Review from D M (Daughter of Client/Service User)