Submit a Review for Bluebird Care Caerphilly & Merthyr
Room 5, Birch Suite, Mamhilad House, Mamhilad Park Estate, Pontypool, NP4 0HZ
View full details of Bluebird Care Caerphilly & MerthyrLatest Reviews for Bluebird Care Caerphilly & Merthyr
11 February 2026
Overall care good, some better than others.
Calling times not always convenient.
09 February 2026
I have been receiving care from your company for almost a year now. I find the carers fulfil my needs very well with courtesy and often compassion. They are, without exception, considerate, completing tasks with good humour. Most have a highly developed sense of what is needed and carry out their
duties with attention to detail. Occasionally the work is made more difficult by last minute re-arrangement of the time-table, or route. I wish sometimes that the round could be managed with more attention to logistics e.g. customers in same area seen at same time to avoid long journeys
09 February 2026
I find my careers treat me with dignity and respect
I laugh and have a joke with them
In other words
I get on them well
Like an house on fire
I find my careers are the best
Thank you Bluebird for sending them too me
You could say
An angel in disguise
02 February 2026
Very pleased with service overall, the team are frendly and treat me with dignaty. They always turn up, and come early when needed. They do my meds properly as well.
They ensurecthat i am safe and ensure the bathroom is left tidy after my call
05 December 2025
We are very satisfied with the carers and we have seen many due to sickness. Also I have complex needs due to MND.
Sometimes the times of visits are not acceptable. More contact with those in charge would be an improvment.
07 October 2025
Generally good, initially issue re. times of call.
Requested 7 - 8 call am. 9 - 9.30 @ night.
Occassionally late am - 11.
especially weekends & holiday cover.
22 September 2025
My dad has been using Bluebird Care for over 2 years the carers are exceptional with him, he is treated with care, respect & dignity. They notify us of any changes and are always polite & considerate
I am a nurse myself and would highly recommend this company - the same set of carers all the time
so they know Dad really well
Excellent company, service and carers
22 September 2025
The carers are a great help & support for me; they are genuinely caring & nothing is too much trouble making my life more comfortable. Thank you!
16 May 2025
We are very pleased with the care provided. The carers are so efficient and friendly. We love to welcome them to our home.
16 April 2025
Very pleased with service given with care team.
11 April 2025
Excellent service, all carers really helpful, caring and supportive to my Dad's needs. They treat him with dignity and respect that he may take a little longer. Would highly recommend this care provider.
11 April 2025
We started with Bluebirds Care in January 2025 and are very happy with the care my husband receives. The carers are all lovely, professional and respectful. My husband even received a bunch of daffodils from them on St. Davids Day, what a lovely personal touch. We are happy with the service
provided and would highly recommend Blebirds Care.
07 April 2025
Staff have been fantastic with my grandfather. Having care has put less strain and pressure on the family. We are grateful to all the staff that has helped and supported us throughout a tough time. There have been some that have gone above and beyond, shown dedication to their work. Highly
recommended by all of us. Thank you all.
07 April 2025
Carers have been very professional in their job. Very polite on phone when making contact with myself and leaving notes for myself to read when necessary, also going out of their way to do a bit of shopping i.e. bread and milk
27 September 2024
An excellent service provider with lovely carers who treat my husband with respect and dignity.
I have been very impressed with the fact that senior staff have undertaken spot checks on the carers.
The only negative is that sometimes there is not consistency in carers which someone living with
dementia needs.
12 April 2023
The service provided has been excellent. Everyone we have liaised with has been extremely friendly, professional and very thorough in making sure all relevant information is known.
Latest Reviews for Bluebird Care Caerphilly & Merthyr
11 February 2026
Overall care good, some better than others.
Calling times not always convenient.
09 February 2026
I have been receiving care from your company for almost a year now. I find the carers fulfil my needs very well with courtesy and often compassion. They are, without exception, considerate, completing tasks with good humour. Most have a highly developed sense of what is needed and carry out their
duties with attention to detail. Occasionally the work is made more difficult by last minute re-arrangement of the time-table, or route. I wish sometimes that the round could be managed with more attention to logistics e.g. customers in same area seen at same time to avoid long journeys
09 February 2026
I find my careers treat me with dignity and respect
I laugh and have a joke with them
In other words
I get on them well
Like an house on fire
I find my careers are the best
Thank you Bluebird for sending them too me
You could say
An angel in disguise
02 February 2026
Very pleased with service overall, the team are frendly and treat me with dignaty. They always turn up, and come early when needed. They do my meds properly as well.
They ensurecthat i am safe and ensure the bathroom is left tidy after my call
05 December 2025
We are very satisfied with the carers and we have seen many due to sickness. Also I have complex needs due to MND.
Sometimes the times of visits are not acceptable. More contact with those in charge would be an improvment.
07 October 2025
Generally good, initially issue re. times of call.
Requested 7 - 8 call am. 9 - 9.30 @ night.
Occassionally late am - 11.
especially weekends & holiday cover.
22 September 2025
My dad has been using Bluebird Care for over 2 years the carers are exceptional with him, he is treated with care, respect & dignity. They notify us of any changes and are always polite & considerate
I am a nurse myself and would highly recommend this company - the same set of carers all the time
so they know Dad really well
Excellent company, service and carers
22 September 2025
The carers are a great help & support for me; they are genuinely caring & nothing is too much trouble making my life more comfortable. Thank you!
16 May 2025
We are very pleased with the care provided. The carers are so efficient and friendly. We love to welcome them to our home.
16 April 2025
Very pleased with service given with care team.
11 April 2025
Excellent service, all carers really helpful, caring and supportive to my Dad's needs. They treat him with dignity and respect that he may take a little longer. Would highly recommend this care provider.
11 April 2025
We started with Bluebirds Care in January 2025 and are very happy with the care my husband receives. The carers are all lovely, professional and respectful. My husband even received a bunch of daffodils from them on St. Davids Day, what a lovely personal touch. We are happy with the service
provided and would highly recommend Blebirds Care.
07 April 2025
Staff have been fantastic with my grandfather. Having care has put less strain and pressure on the family. We are grateful to all the staff that has helped and supported us throughout a tough time. There have been some that have gone above and beyond, shown dedication to their work. Highly
recommended by all of us. Thank you all.
07 April 2025
Carers have been very professional in their job. Very polite on phone when making contact with myself and leaving notes for myself to read when necessary, also going out of their way to do a bit of shopping i.e. bread and milk
27 September 2024
An excellent service provider with lovely carers who treat my husband with respect and dignity.
I have been very impressed with the fact that senior staff have undertaken spot checks on the carers.
The only negative is that sometimes there is not consistency in carers which someone living with
dementia needs.
12 April 2023
The service provided has been excellent. Everyone we have liaised with has been extremely friendly, professional and very thorough in making sure all relevant information is known.