Submit a Review for Open Doors Healthcare Services
Room 101, Knightrider House, Knightrider Street, Maidstone, ME15 6LU
View full details of Open Doors Healthcare ServicesLatest Reviews for Open Doors Healthcare Services
19 January 2026
I have POA for a service user and have been her PA for over 12 years. The care she receives from Open Doors is outstanding.
The staff are friendly and caring and always leave things in good order. The Managers are meticulous in their attention to any problem.
I would not hesitate to recommend Open
Doors Healthcare Services to any friends.
11 December 2025
Always prompt on visit times and very helpful in making sure Dad is showered and dressed for the day and everything he needs to get through the day. In his own words "I couldn't wish for anything better". Having Open Doors looking after Dad's daily personal care gives me peace of mind
and allows me more time to spend with him rather than always popping in to look after him!
10 November 2025
I cannot fault the team who come to care for me, they are prompt, cheerful, friendly & experienced. Nothing is to much trouble. They are a credit to Open Doors Healthcare Services.
17 October 2025
The whole team have been excellent, personally felt very engaging, helpful and professional. I do not hesitate to recommend. Thank you!
17 October 2025
I have been so pleased with the level of care my mum has received from all the carers at Open Doors Healthcare Services. They are so gentle with her and treat her with the utmost respect, ensuring her dignity and modesty needs are met at all times. Everyone we have met has been friendly and
professional.
It was difficult for my mum to accept it was time for carers, but Open Door have made that transition an easy one, for which I am so grateful.
06 October 2025
Very good, friendly, put us at ease, good time keeping.
21 August 2025
I was contacted my this company immediately after putting an enquiry on the internet. Then they came to see me the following day. Both the area manager and the carer who was to look after me. This excellent service continued throughout the 3 days that I needed it. The carer was absolutely excellent
and went over and above what I thought were his duties. Would definitely use again.
15 August 2025
I am the husband of the client, who has severe dementia and end-of-life peritoneal cancer. I am looking after her at home. After a short period of emergency carers, the NHS has provided us with twice-daily personal needs care from Open Doors, which we have found excellent in every respect. So much
so that we have contracted extra hours privately to provide me with time to be able to carry out all I need to do. The manager and all her team have proved incredibly supportive, diligent and friendly. I am particularly impressed with their communication as they have kept us well informed at every stage.
07 July 2025
Often late and go early.
Overall good and caring support.
07 July 2025
The two live in carers show my friend lots of respect and caring. They have been truly wonderful with her and she acknowledges this, often telling me how wonderful they are.
I would recommend 'Open doors' to anyone looking for care for their loved ones.
05 June 2025
I find all the carers very polite and so caring for my wife. They talk to her and reassure her as much as they can and to myself in her hours of need the standard very high.
03 June 2025
Both my parents had used a Open Doors Healthcare, Both parents found the staff lovely and helpful, the male carers who would go beyond their duties. My mum still uses the care company and finds that one of the staff always makes her laugh. The care manager is very good and comes and checks on my
mum. Care manager came to my dads funeral with the two carers.
18 March 2025
Very happy with overall service. Thank you.
11 March 2025
Excellent service much needed.
14 January 2025
I would like to take this opportunity to thank you and your staff for the care and support given to my mum. Although she was only in your care for a short while, the attention she received was exceptional and I can not praise the carers enough. I would highly recommend your company to others in
similar circumstances. Once again thank you one and all.
13 January 2025
Full 24 hour care for Dad. Ladies are wonderful, nothing is a problem. They cope with every arising issue with care and compassion. Brilliant.
27 December 2024
The two care ladies were very friendly. Put my wife at ease. They were on time and super efficient. Open Doors Healthcare Services are by far the best care company I have used.
27 December 2024
I remain very impressed with Open Door Healthcare Service standards of care practice and management, It is clear that the carers are well trained. We have seen about 10 over the past few months but they all follow the same routine with my wife asking 'how was your night?' jollying her along to make
her way to the bathroom to wash and dress, spotting if any of her clothes are soiled or need changing, bringing her a cup of tea, the big benefit of this approach is consistency. It is clear that my wife can't see the same carer every day but she knows what to expect whoever is providing her care on any given day. My wife enjoys their company and is always more lively after the carers visit. The agency is also very efficiently managed with prompt invoicing and phone calls if a carer is going to be late arriving.
18 December 2024
Ignore the Care Commission Rating. The manager and her team looked after my Dad at home in the last 4 weeks of his life. They always arrived on time, treated my Dad with dignity and respect, and helped reassure my Mum, who had been looking after my Dad for so many months previously. Sophie would
regularly phone my Mum and also pop in to make sure everything was satisfactory. My Dad got his wish which was to die in his own bed at home holding my mum's hand.
Just wish we had used them earlier.
12 December 2024
I am very pleased with the carriers who look after my wife. We have 3 visits a day and the care is always friendly and polite and provide a very good service and keep me informed if there are any problems. I would certainly recommend Open Doors Healthcare Services to anyone looking for an excellent
home care service.
Latest Reviews for Open Doors Healthcare Services
19 January 2026
I have POA for a service user and have been her PA for over 12 years. The care she receives from Open Doors is outstanding.
The staff are friendly and caring and always leave things in good order. The Managers are meticulous in their attention to any problem.
I would not hesitate to recommend Open
Doors Healthcare Services to any friends.
11 December 2025
Always prompt on visit times and very helpful in making sure Dad is showered and dressed for the day and everything he needs to get through the day. In his own words "I couldn't wish for anything better". Having Open Doors looking after Dad's daily personal care gives me peace of mind
and allows me more time to spend with him rather than always popping in to look after him!
10 November 2025
I cannot fault the team who come to care for me, they are prompt, cheerful, friendly & experienced. Nothing is to much trouble. They are a credit to Open Doors Healthcare Services.
17 October 2025
The whole team have been excellent, personally felt very engaging, helpful and professional. I do not hesitate to recommend. Thank you!
17 October 2025
I have been so pleased with the level of care my mum has received from all the carers at Open Doors Healthcare Services. They are so gentle with her and treat her with the utmost respect, ensuring her dignity and modesty needs are met at all times. Everyone we have met has been friendly and
professional.
It was difficult for my mum to accept it was time for carers, but Open Door have made that transition an easy one, for which I am so grateful.
06 October 2025
Very good, friendly, put us at ease, good time keeping.
21 August 2025
I was contacted my this company immediately after putting an enquiry on the internet. Then they came to see me the following day. Both the area manager and the carer who was to look after me. This excellent service continued throughout the 3 days that I needed it. The carer was absolutely excellent
and went over and above what I thought were his duties. Would definitely use again.
15 August 2025
I am the husband of the client, who has severe dementia and end-of-life peritoneal cancer. I am looking after her at home. After a short period of emergency carers, the NHS has provided us with twice-daily personal needs care from Open Doors, which we have found excellent in every respect. So much
so that we have contracted extra hours privately to provide me with time to be able to carry out all I need to do. The manager and all her team have proved incredibly supportive, diligent and friendly. I am particularly impressed with their communication as they have kept us well informed at every stage.
07 July 2025
Often late and go early.
Overall good and caring support.
07 July 2025
The two live in carers show my friend lots of respect and caring. They have been truly wonderful with her and she acknowledges this, often telling me how wonderful they are.
I would recommend 'Open doors' to anyone looking for care for their loved ones.
05 June 2025
I find all the carers very polite and so caring for my wife. They talk to her and reassure her as much as they can and to myself in her hours of need the standard very high.
03 June 2025
Both my parents had used a Open Doors Healthcare, Both parents found the staff lovely and helpful, the male carers who would go beyond their duties. My mum still uses the care company and finds that one of the staff always makes her laugh. The care manager is very good and comes and checks on my
mum. Care manager came to my dads funeral with the two carers.
18 March 2025
Very happy with overall service. Thank you.
11 March 2025
Excellent service much needed.
14 January 2025
I would like to take this opportunity to thank you and your staff for the care and support given to my mum. Although she was only in your care for a short while, the attention she received was exceptional and I can not praise the carers enough. I would highly recommend your company to others in
similar circumstances. Once again thank you one and all.
13 January 2025
Full 24 hour care for Dad. Ladies are wonderful, nothing is a problem. They cope with every arising issue with care and compassion. Brilliant.
27 December 2024
The two care ladies were very friendly. Put my wife at ease. They were on time and super efficient. Open Doors Healthcare Services are by far the best care company I have used.
27 December 2024
I remain very impressed with Open Door Healthcare Service standards of care practice and management, It is clear that the carers are well trained. We have seen about 10 over the past few months but they all follow the same routine with my wife asking 'how was your night?' jollying her along to make
her way to the bathroom to wash and dress, spotting if any of her clothes are soiled or need changing, bringing her a cup of tea, the big benefit of this approach is consistency. It is clear that my wife can't see the same carer every day but she knows what to expect whoever is providing her care on any given day. My wife enjoys their company and is always more lively after the carers visit. The agency is also very efficiently managed with prompt invoicing and phone calls if a carer is going to be late arriving.
18 December 2024
Ignore the Care Commission Rating. The manager and her team looked after my Dad at home in the last 4 weeks of his life. They always arrived on time, treated my Dad with dignity and respect, and helped reassure my Mum, who had been looking after my Dad for so many months previously. Sophie would
regularly phone my Mum and also pop in to make sure everything was satisfactory. My Dad got his wish which was to die in his own bed at home holding my mum's hand.
Just wish we had used them earlier.
12 December 2024
I am very pleased with the carriers who look after my wife. We have 3 visits a day and the care is always friendly and polite and provide a very good service and keep me informed if there are any problems. I would certainly recommend Open Doors Healthcare Services to anyone looking for an excellent
home care service.