Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Connections Healthcare Ltd

stars
stars 12 February 2026
I would like to express my sincere appreciation for the care and support I receive from Connections. The carers who visit me are consistently kind, respectful, and professional, and they approach their work with genuine compassion and patience. What makes the biggest difference to me is how they
treat me as a person, not just a task to be completed. They take the time to listen, to understand my needs, and to ensure that I feel comfortable and supported at all times. Their calm, friendly manner helps create a positive atmosphere, and I always feel at ease when they are here. Reliability and punctuality are excellent, which gives me real peace of mind and confidence in the service provided. Communication is clear and thoughtful, and any concerns or requests I have are handled with care and attention. It is clear that Connections values dignity, respect, and high standards of care. The carers often go above and beyond what is expected, and their dedication does not go unnoticed.
Review from Dean F (Client / Service User)
stars
stars 12 February 2026
I can't recommend Connections Healthcare Ltd enough. They are amazing at what they do and consistently go above and beyond. The care and professionalism they provide really stand out. Highly recommended!
Review from J M (Brother of Client/Service User)