Connections Healthcare Ltd

4b Caxton Point, Caxton Way, Stevenage SG1 2XU
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8.4 2 Reviews
  • Connections Healthcare Ltd, Stevenage
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Care Provided by Connections Healthcare Ltd

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Other Care Provided

  • Learning Disability / Autism
  • Mental Health Condition

Good to Know

Owner

  • Connections Healthcare Ltd
  • Privately Owned

Person in Charge

  • Esther Nago (Manager)
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Connections Healthcare Ltd Reviews (2)

8.4

Connections Healthcare Ltd has a Review Score of 8.4 (8.417) out of 10, based on 2 reviews in the last 2 years.
Over all time Connections Healthcare Ltd has 2 reviews.

Overall Experience
  • 2
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Date Published
  • 2
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  • 2
  • 2
  • 0
Reviewer Connection to Connections Healthcare Ltd
  • 1
  • 1
Total of 2, showing 1-2
Review from Dean F (Client) published on 12 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to express my sincere appreciation for the care and support I receive from Connections. The carers who visit me are consistently kind, respectful, and professional, and they approach their work with genuine compassion and patience.
What makes the biggest difference to me is how they treat
me as a person, not just a task to be completed. They take the time to listen, to understand my needs, and to ensure that I feel comfortable and supported at all times. Their calm, friendly manner helps create a positive atmosphere, and I always feel at ease when they are here.
Reliability and punctuality are excellent, which gives me real peace of mind and confidence in the service provided. Communication is clear and thoughtful, and any concerns or requests I have are handled with care and attention.
It is clear that Connections values dignity, respect, and high standards of care. The carers often go above and beyond what is expected, and their dedication does not go unnoticed.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J M (Brother of Client) published on 12 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't recommend Connections Healthcare Ltd enough. They are amazing at what they do and consistently go above and beyond. The care and professionalism they provide really stand out. Highly recommended!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.4 (8.417)

Overview of Review Score

The Review Score of 8.4 (8.417) out of 10 for Connections Healthcare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.917 for Connections Healthcare Ltd is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Connections Healthcare Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Frequently Asked Questions about Connections Healthcare Ltd

What Type of Services does Connections Healthcare Ltd offer?

Connections Healthcare Ltd offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Connections Healthcare Ltd to verify any information. View our terms and conditions. Connections Healthcare Ltd has an Basic Service - more info.