Right at Home (Borehamwood & Watford)

The carers who come into me are very well chosen to suit my personality. They are all very hard working and take the initiative to do things that I hadn't thought of. They are happy and cheerful and put me in a good mood for the day. On extremely rare occasions I have had a query or complaint. These are dealt with quickly and efficiently, resolving the problem very satisfactorily. Due to external commitments I often have to change my care call times ,often at short notice. The Co-ordinator always fulfills these requests, changing care times and carers to make sure that my new care times can be accommodated. This means that I can accept invitations and take part in same activities that I did before I was ill.

Very happy with the care provided to my mother over the last 3 years. The proactive communication I receive regarding health and safety issues is hugely reassuring. It is very reassuring to know my mother is in safe hands.

When we needed support for mum most Right At Home were there for us. Tina provided professional empathetic help for mum on a very personal & human level. As my mum's needs changed, Right at Home flexed with us....no question. All meant priceless peace of mind

Our carer, Tina is kind, caring and so good with looking after mum, we couldn't do without her now. Thank you Tina

My mum has had carers visiting for around 6 months. The Agency was and still is extremely helpful and my mum has enjoyed the company of the 3 carers that have visited over that time. Recently, we've been looking at other options for mum and again the agency team have been helpful and I know we can add or change hours should this be necessary.

They have been amazing not only with me but also in how they've integrated so naturally with my family. Having them in our home has been an absolute pleasure, and I feel very lucky to have such wonderful carers from Right at Home.

emergency. Thank-you. Your swift reaction helped my Sister and I feel a lot less worried.

Excellent care provided for my mother, and agency responsive to queries/changing needs. Agency has now provided for my mother for well over a year. Particularly impressed with care given since my mother's recent discharge from hospital with serious illness and complex needs. Live-in care works really well with the family and her care and support of my mother is first class. Relief carers (to enable live in carer to have her daily break) also great, and some of them have built up very good rapport with my mother and have been happy to help her with things she enjoys (like cooking). They have also provided good company for her.

Personally I have a good repour with all who is in contact with my mum.

Always reliable and professional. A kind and caring nature to the staff that help to look after my mother's needs. They go out of their way to assist her with hygiene and meals etc. Administration is very efficient also keeping me up-to-date with schedules and notifications.

Since my sister has been with Right at Home Boremwood she feels that she is being looked after with care. The staff are excellent, they make her feel relaxed because she trusts that they have her well-being at the top of there list. Very professional staff, would recommend this care company, very good.

The team went over and beyond whilst I was away and my wife suffered from severe anxiety attack. They sent a lovely carer who spent quality time caring for her - taking a genuine interest - and ensuring she was taken care of physically and emotionally.

Right at Home staff have looked after my daughter, who is disabled following a brain haemorrhage, for several years. I have been consistently impressed with the care they provide. In addition to the practical care they provide much emotional support.

We are very happy with the care our daughter has received over many years from all the staff of Right at Home (Borehamwood). The carers provide excellent all-round care and have worked with her to increase her level of independence which is very important to her. For example, they help her each week to safely prepare and cook a meal that she has planned. There are many instances when they have gone beyond the call of duty. The management team has always been helpful and supportive. We made the right choice in selecting Right at Home!

Right at Home has been the care agency that has provided carers for my husband who has stage 6/7 Alzheimer’s. The carers provided have been kind and understanding of my husband's needs and have turned up on time on the allotted days. The agency staff have been most understanding if I have had to request any of the times to be changed.

I spoke to a number of potential providers and I am very pleased with my decision to use Right at Home.

We have been using Right At Home for many years and they have always been brilliant. I would not want to use any other company. The staff are well trained and really care about what they do. They really brighten up the day.

They have kept my father independent, helped him learn new skills, and to keep up old skills and activities. Dad is much happier and much of this is due to the focus on companionship care that really preserves Dad's dignity and makes it easy for him to both respond well to prompts and to ask for assistance when needed.

I've been using Right At Home since last August when it suddenly became urgent for my mum to receive home care. They were very helpful and caring from the get-go and continue to be so. Mum's needs keep changing as her dementia declines and the carers are always ready to adapt and assist in keeping her needs top priority. Many times they have gone above and beyond, it really gives me peace of mind. Mum enjoys their visits and the carers really do want to give her the best care they can.

Have cared for my mum for a few years now and she has never been happier with the carers going in and out. They meet her needs and go above and beyond for her and she looks forward to them coming in.