We have nothing but positive comments to make about the service provided in helping my motherJohn M(Son of Client/Service User)



We have nothing but positive comments to make about the service provided in helping my motherJohn M(Son of Client/Service User)



Right at Borehamwood & Watford is a home care agency based in Borehamwood, which provides the best possible, person-centred care in their local communities and areas such as Borehamwood, Shenley, Radlett, Watford, Rickmansworth and surrounding areas.
They have over 40 years’ experience between them both in care and nursing within the NHS and in the community and have extremely high standards and expectations in the service they provide.
The team at Right...
Care Provided by Right at Home (Borehamwood & Watford)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £37.50 - £40
- Weekly Live-in Care Fees: £1,400 - £1,860
- 30 Minute Visiting Care Fees: £28 - £32
If you or your loved one requires support in travelling with no aliments or adjustments, the cost is 65pence per mile.
We do have a wheel chair accessible, company car that is available for hire to use, this is £45.00 per hour Monday - Friday and £50.00 Saturday and Sunday
Contact Right at Home (Borehamwood & Watford) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Right at Home UK
- Private Owned
Person in charge
- Jenny Madghachian (Managing Director)
Right at Home (Borehamwood & Watford) Reviews (55)
Right at Home (Borehamwood & Watford) has a Review Score of 9.6 (9.6) out of 10, based on 6 reviews in the last 2 years.
Over all time Right at Home (Borehamwood & Watford) has 55 reviews.
From the very beginning, they both made me feel comfortable and at ease. They are kind, professional, and genuinely caring in everything they do. It's clear they truly care about the people they support, and that makes such a difference.
They have been amazing not only with me but also in how they've integrated so naturally with my family. Having them in our home has been an absolute pleasure, and I feel very lucky to have such wonderful carers from Right at Home.
Thank you, Adam, we've loved caring for you. I'm delighted we've had such a positive impact on your homecare.
emergency. Thank-you. Your swift reaction helped my Sister and I feel a lot less worried.
Excellent care provided for my mother, and agency responsive to queries/changing needs. Agency has now provided for my mother for well over a year. Particularly impressed with care given since my mother's recent discharge from hospital with serious illness and complex needs. Live-in care works really well with the family and her care and support of my mother is first class. Relief carers (to enable live in carer to have her daily break) also great, and some of them have built up very good rapport with my mother and have been happy to help her with things she enjoys (like cooking). They have also provided good company for her.
Right At Home have supported me almost continuously for 6 years now. The carers fulfil their job title of being very caring, they are punctual, willing and nothing is too much trouble. I moved to another care company for a short time earlier this year and quickly realised that not all care companies provide as brilliant care as Right At Home. The other care company was considerably more expensive and the carers weren't punctual or nearly as thorough as the RAH carers so 5 weeks after moving I returned to RAH. I definitely won't move again and I highly recommend RAH for anyone considering care for themselves or a loved one.
Personally I have a good repour with all who is in contact with my mum.
Always reliable and professional. A kind and caring nature to the staff that help to look after my mother's needs. They go out of their way to assist her with hygiene and meals etc. Administration is very efficient also keeping me up-to-date with schedules and notifications.
Since my sister has been with Right at Home Boremwood she feels that she is being looked after with care. The staff are excellent, they make her feel relaxed because she trusts that they have her well-being at the top of there list. Very professional staff, would recommend this care company, very good.
Thank you so much, it's been a pleasure to care for your sister for so long and he's lucky to have a brother who takes such great care of her.
The team went over and beyond whilst I was away and my wife suffered from severe anxiety attack. They sent a lovely carer who spent quality time caring for her - taking a genuine interest - and ensuring she was taken care of physically and emotionally.
Thank you so much, here anytime for you both.
Right at Home staff have looked after my daughter, who is disabled following a brain haemorrhage, for several years. I have been consistently impressed with the care they provide. In addition to the practical care they provide much emotional support.
We are very happy with the care our daughter has received over many years from all the staff of Right at Home (Borehamwood). The carers provide excellent all-round care and have worked with her to increase her level of independence which is very important to her. For example, they help her each week to safely prepare and cook a meal that she has planned. There are many instances when they have gone beyond the call of duty. The management team has always been helpful and supportive. We made the right choice in selecting Right at Home!
Right at Home has been the care agency that has provided carers for my husband who has stage 6/7 Alzheimer’s. The carers provided have been kind and understanding of my husband's needs and have turned up on time on the allotted days. The agency staff have been most understanding if I have had to request any of the times to be changed.
I spoke to a number of potential providers and I am very pleased with my decision to use Right at Home.
We have been using Right At Home for many years and they have always been brilliant. I would not want to use any other company. The staff are well trained and really care about what they do. They really brighten up the day.
They have kept my father independent, helped him learn new skills, and to keep up old skills and activities. Dad is much happier and much of this is due to the focus on companionship care that really preserves Dad's dignity and makes it easy for him to both respond well to prompts and to ask for assistance when needed.
I've been using Right At Home since last August when it suddenly became urgent for my mum to receive home care. They were very helpful and caring from the get-go and continue to be so. Mum's needs keep changing as her dementia declines and the carers are always ready to adapt and assist in keeping her needs top priority. Many times they have gone above and beyond, it really gives me peace of mind. Mum enjoys their visits and the carers really do want to give her the best care they can.
Thank you so much! It's been lovely to see you in the office and very grateful for your kind words.
Have cared for my mum for a few years now and she has never been happier with the carers going in and out. They meet her needs and go above and beyond for her and she looks forward to them coming in.
I had to add to the care received from them and that now seems like they have always done this for me.
Always excellent flexible care they make my life so much easier.
Thank you so much, makes me so happy to hear that nothing has changed in 6 years... we love caring for you.
The management is also approachable and provides flexibility when requested.
My mother gets on well with the carers.
Thank you so much for taking the time to write us a review.
Everything I had been looking for, and they ended up almost on my doorstep!
I'm not usually one that leaves an online review, however, if/when we are ever in need of care services again, there is only one place we would consider - Right at Home team.
It's never an easy decision, but they make the transition seamless.
Excellent service, from a wonderful team!
Thank you so so much and I loved hearing all the stories your mother shared with our office team, she was an absolute joy to care for. Thank you so much for taking the time to write this review.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 July 2021- Caring Outstanding
- Effective Good
- Responsive Outstanding
- Safe Good
- Well-led Outstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Right at Home (Borehamwood & Watford).
Awards / Recognitions (15)
- Recipient: Right at Home UKDate: Friday 30 May 2025
- Recipient: Right at Home UKDate: Friday 31 May 2024
- Recipient: Right at Home (Borehamwood & Watford)Date: Wednesday 31 May 2023
Meet the Team (2)
Having spent the past 11 years working as the Registered Manager for a market-leading Home Care provider in Central London, I felt it was time to move closer to home and give something back to my own local community here in Borehamwood.
I registered as a Nurse in 1995 having trained at the Royal Free Hospital and stayed registered with the NMC till October 2017. I specialised in Haematology Oncology, Bone Marrow Transplants and was a trained Chemotherapy Nurse.
I later took this experience to work in a business setting supplying specialist Nurses to both the NHS and the private sector. I progressed as the Registered Manager of the Homecare team where I worked for 6 years. I was so proud of the team I built and the service we provided. I loved nothing more than visiting clients in their own homes, seeing how comfortable they were and knowing that we had a part to play in supporting them.
My father started his own business at my age and it became the source of many family conversations giving me an unofficial degree in business studies. Matched with my Nursing qualifications, I became extremely successful in a business environment.
I thrive in the home care setting as it gives me the opportunity to use both my clinical skills and my love of business and over the past few years, this has become my passion. I’ve been living in Borehamwood for over 10 years and prior to that lived in Radlett for 8 years. I grew up abroad in the Middle East and Canada and I’ve travelled around South East Asia and Australia, Nursing, as well as working on a yacht as a deckhand, attempting a job as a snorkelling safari lead, and completing my advanced scuba diving course!
These days, in my spare time, I am busy with my 13-year-old daughter and husband and our gorgeous puppy Dillon.
With over 20 years of experience in NHS and agency recruitment and compliance, I’ve built a strong reputation for delivering results in high-pressure, fast-paced environments. I’m now bringing that expertise into the Homecare sector as Operations Manager at Right at Home, Borehamwood, where I’m focused on leading service excellence and driving operational efficiency.
Throughout my career, I’ve consistently been a top performer — the highest biller in my division and leader of an eight-person team — with a passion for building strong, lasting relationships with clients and candidates alike. I’m known for my ability to thrive under pressure, meet tight recruitment deadlines, and always deliver with energy and commitment.
Having lived and worked across the UK, USA, and Australia, I bring a broad, international perspective and a deep appreciation for people, cultures, and service. I’m driven by continuous improvement, always seeking smarter ways to work and support those around me.
Frequently Asked Questions about Right at Home (Borehamwood & Watford)
How many Carers does Right at Home (Borehamwood & Watford) employ?
Right at Home (Borehamwood & Watford) employs 30 carers.
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