Right at Home (Borehamwood & Watford)

I can’t recommend highly enough the Right at Home, Borehamwood team (management and carers). From the start and throughout they have all been extremely helpful, supportive (of both mum and me), genuinely caring, very professional and flexible. I don’t know what we would have done without them. It’s no surprise they have won an award recently. Thank you so much guys - deeply grateful for all your efforts.

Thank you for everything you continue to do on a daily basis.

Without them we would be lost.

Found all the carers we had for the client really good and caring. Did their job with care and compassion.

Right at Home have provided my husband, initially with personal care support both mornings and evenings seven days per week. This was increased to a live-in carer 4 months ago. They are a wonderful organisation, all their carers are very professional, helpful, polite and well trained. They have become friends of our family. We would not hesitate to highly recommend them.

We have been using carers from Right at Home for my sister. They are extremely kind, very helpful and very professional in their work. We are very happy with the service provided by Right at Home. If you need any further help the care coordinators are always willing to go the extra mile to assist you. We really could not manage without their wonderful help and we highly recommend this service. Many thanks to all the staff.

I was relieved when a cataract operation required the administration of eye drops so that I was able to get the client to accept carers coming in to see her in her own home. She has dementia and was forgetting to take medication, eat etc., and yet can't accept that she needs care, as she is generally in excellent physical health for a nonagenarian. However, the carers were so friendly and able to deal with her moods, that she said she would miss them. We are now happy with three visits a day, ensuring that she is eating properly, helping with medication and improving hygiene and generally she enjoys the company. She has no close kin living nearby but is determined to live in her home for as long as possible. I have received information from the carers that has enabled us to keep her out of hospital. I recommend this agency for the flexibility in organising a care package with a stable set of carers that is enabling her to safely live at home without feeling isolated.

As well as looking after mum so well the managers and carers always had time for a chat with me which helped with some of the stress I was feeling. Mum has now passed away but I will always be grateful for the care provided by the agency.

The manager went above and beyond to help our family through a very stressful time when my mum was in and out of hospital after major surgery. Nothing was too much trouble and the care provided was fantastic.

Please keep all your hard work up Right At Home, we for sure will continue to use your excellent service.

I have been with you for almost five months and would recommend your services to anybody.

Right at Home provided care for my elderly mum after it became clear she could no longer cope without assistance in her everyday living. The team were great and such a support to my family and looked after Mum in a genuinely caring and dignified manner. I was very worried initially that care at home may not be the correct solution to my mum's needs but with such a supportive and friendly team it soon became evident that things would all work out for the best. Having Right at Home's carers coming in twice a day was a great support to my mum and allowed her to stay in her own home when we thought she may not be able to. I would thoroughly recommend their service to anyone who has an elderly relative that needs that bit of everyday support. They were so good, ensuring Mum's medication was taken at the correct times and helping around the house with general washing and tidying when needed, along with keeping a close eye on Mum's general health and happiness. A five star all round service.

Right at Home (Borehamwood & Watford) are a pleasure to deal with. Warm, friendly and efficient. The carers that attend to my wife are clearly highly experienced and love what they do.

From the start, the manager and her team have been amazing. They have gone out of their way to ensure that my mother is cared for well and are constantly reviewing the package and coming up with suggestions for improvement.

Each carer that has helped my mother has been lovely and she is always greeted with a smile and a chat. Mum is constantly telling us how well she gets on with them and looks forward to their daily visits.

There is always someone on the end of a phone at the office to answer any queries and the manager will call us if she has any concerns. I don’t believe that my mother could be cared for any better.

My father-in-law has received weekend care from Right at Home for the last month. This agency received such positive reviews I was keen to get them on board for him but they were based in Harrow; lovely news to find that they were opening in Borehamwood and they have certainly fulfilled all expectations. Great communications and a lovely carer, with whom my father-in-law is very happy. Having used care agencies with my own parents (and, unfortunately, received less than sterling service) I am very fussy but I would have no hesitation in strongly recommending this agency for their professionalism and excellent care.