Submit a Review for PentaCare (West Kent)
2 The Square, Riverhead, Sevenoaks, TN13 2AA
View Full Details of PentaCare (West Kent)Latest Reviews for PentaCare (West Kent)
30 July 2025
Excellent service at Pentacare. They have been caring for my dad for the last 18 months. They have at times gone above and beyond helping with such things gp and hospital appointments. All the staff are friendly helpful and professional. It is reassuring to know he is such safe hands. I would highly recommend their service.
22 July 2025
I could not be happier with PentaCare. When looking to take my mum out of her nursing home and bring her back home, I spoke to and requested information from 6 care agencies. PentaCare was the one that stood out. From initial meetings to care assessments, I knew that the people from PentaCare were human and caring. This is endorsed 100% by my parents who now benefit from 24 hour live-in care. It is working like a dream. Thank you.
22 July 2025
We were in desperate need of a care provider who could administer medication from a locked safe for my Aunt. Having looked at a few other care companies none were able to help until we found pentacare. From the moment I contacted them they were always ready to answer any questions and explained everything in the lead up to care starting. My Aunt wasn't very keen on the idea but she has now got to the stage where she is comfortable with them and they go above and beyond. They keep us posted if they have any concerns and we can contact pentacare as and when we need to. Without Pentacare we really don't know what we would of done. The best company out there.
22 July 2025
My aunt was having issues with her medication and I wasn't able to get to her daily to give it to her so we needed someone to administer it twice daily. We rang around for help and Pentacare were the only care company that were offering this service. My aunt was sceptical about having new people in her home but when she met the various carers she soon came round to the idea. This was because the staff of Pentacare not only give her the medication, but go above and beyond to make sure she is eating and drinking, even preparing her meals for her and help her out with anything else she needs. My aunt now looks forward to seeing them each day as they have a good chat and a laugh and their company has really cheered her up. Pentacare constantly update us if there are any issues or concerns and personally I highly recommend them. Without them we would be lost.
18 June 2025
The carers at Pentacare have a very challenging job looking after my wife as she can do nothing for herself as she is a victim of severe dementia. They all look after her with patience and kindness and keep me informed of any issues that they may find. I would have no hesitation in recommending Pentacare to anyone if they want the best care, as all the carers are reliable and friendly.
16 June 2025
They have been very good. They gave me excellent carers. My main carer is excellent and the substitutes when required have been really good too.. The management are good too. I would recommend them.
16 June 2025
My strokes and aphasia: carer's care, lovely persons, friendly, helpful. -------------------------------------------------------------------------------------------------------------------------------
09 May 2025
All the staff are excellent. Cannot fault anything regarding the service and care my mother in law gets. Each carer is very good at making sure she has everything done her way and the patience they show is incredible. They never rush the care and are always happy to help if something needs to be done.
20 March 2025
I have been very well looked after. The carers have always been friendly and I look forward to them coming.
21 February 2025
The carer at Pentacare Services is second to none. The quality of her customer care is outstanding. She not only understands and demonstrates how to be genuinely person-centred and client-focused, she also 'gets it', that not all disabilities are visible. I am so impressed. A change in my personal circumstances meant I needed to change my care and support schedule. The carer listened and implemented the required changes within 24 hours. Wow! The rates provided for this service apply to this member of staff, specifically. She comes very highly recommended.
06 February 2025
Very friendly, efficient service. I have complete trust in the carers that they can provide the service that my mum needs. I haven't any concerns or worries about the carers going in and out of the house and helping mum. She can communicate well with them all and they are very obliging in meeting her requests and helping her. I have met several members of staff and they are always smiling. They take their responsibilities very seriously. The training they receive must be of a high quality, as every task is done correctly and to a high standard. The carers take pride in their work and my mum is very happy.
06 February 2025
The team where amazing when providing care for my late mum, mum was only in her early 50'S when she was diagnosed with terminal cancer, being young she was apprehensive about receiving care from people she didn't know and felt embarrassed that she needed external care- however after meeting with a member of staff and getting plans in place she felt so comfortable and towards the end the team were the key to mum being able to stay and home living her best life in the final weeks delaying having to go into the hospice sooner! A huge thanks to the team.
31 December 2024
I am happy with the service and people listen to my wishes.
23 December 2024
Very satisfied with everyone who comes. They all always are so caring and willing to help and do so cheerfully.
13 December 2024
I am very happy with the service provided by your company. The staff are pleasant and helpful and willing to assist where necessary.
19 April 2024
We as a family cannot recommend enough PentaCare. They have been an absolute godsend to my father and mother. Their care and kindness are of the highest standard, giving them independence and myself and my brother peace of mind knowing every day they are being looked after. Thank you very much!
08 March 2024
Pentacare provide a friendly professional service. Always helpful if a problem occurs. Both carers and office staff are kind and prepared to go the extra mile. I would happily recommend this company.
07 March 2024
My mother is very happy with the help she receives and it is a great relief to us to know that she is being well looked after. Her initial hesitation at involving carers has disappeared as she has got to know the friendly and caring staff who are always reliable and conscientious. I can thoroughly recommend them.
07 March 2024
Efficient and caring. Highly recommended. The manager is a great contact in the office and all the carers supplied have been most professional and reliable. Special mention to the carers who have given excellent service to an often difficult client.
20 December 2023
I transferred my brother's care to PentaCare in February after his previous carers neglected him and his hygiene went downhill. Since then, PentaCare have gone above and beyond with his care and because of that, my brother is able to carry on living at home instead of in a care home. My brother can be very grumpy at times, but they take that in their stride and always manage to get the job done. If I have any questions, the management are always quick to respond. Would I recommend PentaCare in a heartbeat.
Latest Reviews for PentaCare (West Kent)
30 July 2025
Excellent service at Pentacare. They have been caring for my dad for the last 18 months. They have at times gone above and beyond helping with such things gp and hospital appointments. All the staff are friendly helpful and professional. It is reassuring to know he is such safe hands. I would highly recommend their service.
22 July 2025
I could not be happier with PentaCare. When looking to take my mum out of her nursing home and bring her back home, I spoke to and requested information from 6 care agencies. PentaCare was the one that stood out. From initial meetings to care assessments, I knew that the people from PentaCare were human and caring. This is endorsed 100% by my parents who now benefit from 24 hour live-in care. It is working like a dream. Thank you.
22 July 2025
We were in desperate need of a care provider who could administer medication from a locked safe for my Aunt. Having looked at a few other care companies none were able to help until we found pentacare. From the moment I contacted them they were always ready to answer any questions and explained everything in the lead up to care starting. My Aunt wasn't very keen on the idea but she has now got to the stage where she is comfortable with them and they go above and beyond. They keep us posted if they have any concerns and we can contact pentacare as and when we need to. Without Pentacare we really don't know what we would of done. The best company out there.
22 July 2025
My aunt was having issues with her medication and I wasn't able to get to her daily to give it to her so we needed someone to administer it twice daily. We rang around for help and Pentacare were the only care company that were offering this service. My aunt was sceptical about having new people in her home but when she met the various carers she soon came round to the idea. This was because the staff of Pentacare not only give her the medication, but go above and beyond to make sure she is eating and drinking, even preparing her meals for her and help her out with anything else she needs. My aunt now looks forward to seeing them each day as they have a good chat and a laugh and their company has really cheered her up. Pentacare constantly update us if there are any issues or concerns and personally I highly recommend them. Without them we would be lost.
18 June 2025
The carers at Pentacare have a very challenging job looking after my wife as she can do nothing for herself as she is a victim of severe dementia. They all look after her with patience and kindness and keep me informed of any issues that they may find. I would have no hesitation in recommending Pentacare to anyone if they want the best care, as all the carers are reliable and friendly.
16 June 2025
They have been very good. They gave me excellent carers. My main carer is excellent and the substitutes when required have been really good too.. The management are good too. I would recommend them.
16 June 2025
My strokes and aphasia: carer's care, lovely persons, friendly, helpful. -------------------------------------------------------------------------------------------------------------------------------
09 May 2025
All the staff are excellent. Cannot fault anything regarding the service and care my mother in law gets. Each carer is very good at making sure she has everything done her way and the patience they show is incredible. They never rush the care and are always happy to help if something needs to be done.
20 March 2025
I have been very well looked after. The carers have always been friendly and I look forward to them coming.
21 February 2025
The carer at Pentacare Services is second to none. The quality of her customer care is outstanding. She not only understands and demonstrates how to be genuinely person-centred and client-focused, she also 'gets it', that not all disabilities are visible. I am so impressed. A change in my personal circumstances meant I needed to change my care and support schedule. The carer listened and implemented the required changes within 24 hours. Wow! The rates provided for this service apply to this member of staff, specifically. She comes very highly recommended.
06 February 2025
Very friendly, efficient service. I have complete trust in the carers that they can provide the service that my mum needs. I haven't any concerns or worries about the carers going in and out of the house and helping mum. She can communicate well with them all and they are very obliging in meeting her requests and helping her. I have met several members of staff and they are always smiling. They take their responsibilities very seriously. The training they receive must be of a high quality, as every task is done correctly and to a high standard. The carers take pride in their work and my mum is very happy.
06 February 2025
The team where amazing when providing care for my late mum, mum was only in her early 50'S when she was diagnosed with terminal cancer, being young she was apprehensive about receiving care from people she didn't know and felt embarrassed that she needed external care- however after meeting with a member of staff and getting plans in place she felt so comfortable and towards the end the team were the key to mum being able to stay and home living her best life in the final weeks delaying having to go into the hospice sooner! A huge thanks to the team.
31 December 2024
I am happy with the service and people listen to my wishes.
23 December 2024
Very satisfied with everyone who comes. They all always are so caring and willing to help and do so cheerfully.
13 December 2024
I am very happy with the service provided by your company. The staff are pleasant and helpful and willing to assist where necessary.
19 April 2024
We as a family cannot recommend enough PentaCare. They have been an absolute godsend to my father and mother. Their care and kindness are of the highest standard, giving them independence and myself and my brother peace of mind knowing every day they are being looked after. Thank you very much!
08 March 2024
Pentacare provide a friendly professional service. Always helpful if a problem occurs. Both carers and office staff are kind and prepared to go the extra mile. I would happily recommend this company.
07 March 2024
My mother is very happy with the help she receives and it is a great relief to us to know that she is being well looked after. Her initial hesitation at involving carers has disappeared as she has got to know the friendly and caring staff who are always reliable and conscientious. I can thoroughly recommend them.
07 March 2024
Efficient and caring. Highly recommended. The manager is a great contact in the office and all the carers supplied have been most professional and reliable. Special mention to the carers who have given excellent service to an often difficult client.
20 December 2023
I transferred my brother's care to PentaCare in February after his previous carers neglected him and his hygiene went downhill. Since then, PentaCare have gone above and beyond with his care and because of that, my brother is able to carry on living at home instead of in a care home. My brother can be very grumpy at times, but they take that in their stride and always manage to get the job done. If I have any questions, the management are always quick to respond. Would I recommend PentaCare in a heartbeat.