Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Latest Reviews for Multi-Care Community Services North Hertfordshire

stars
stars 30 August 2023
My contract was cancelled because I lived in an area that Multi-Care found difficult to service. However, they were pleased to take my money even though the service was awful. There were two carers who were out of this world and provided excellent care. However, the MD is a weak-willed individual
and is pushed around by the manager, who in my opinion should not be in that position. I made a number of complaints, all of which went unheeded. Her ability to care for you could write on the back of a postage stamp. If I moved into the NHDC area I would never ever use this company again.
Review from Robert B (Client / Service User)