Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Care Crew

stars
stars 25 November 2025
All Care Crew staff looking after my Mum are extremely kind and patient. This is especially reasuring as we live some distance away. They have alerted us promptly when Mum has been running low on anything and have even put in an extra call at short notice on an occassion over the summer when we
were concerened that Mum was about to fall off the sofa! Thank you to everyone at Care Crew.
Review from Angela A (Daughter of Client/Service User)
stars
stars 11 November 2025
All staff were extremely polite and friendly, especially Treasure and Halima. The team answered any questions that I had, and provided me with a full list of contact details if I needed them. They made sure my Mum was comfortable and she was well cared for during the time we used the services.
Review from L H (Daughter of Client/Service User)
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stars 11 November 2025
Care Crew have been so helpful during this difficult time. They have been very accommodating when I have had to change schedules. All the staff from admin to carers have been so helpful. I would highly recommend them.
Review from N J (Daughter of Client/Service User)
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stars 28 October 2025
The care has been very good. Thank you all.
Review from Nicholas J (Client / Service User)
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stars 06 October 2025
Since Ron has had the carers attending his home address twice a day, we have seen a marked improvement in his overall health and wellbeing. They ensure he eats his meals, drinks plenty of fluids and takes his medication. Without their care, he would probably have suffered self neglect and his life
expectancy would be shortened.
Review from B L (Son-in-law of Client/Service User)
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stars 06 October 2025
I would like to say how wonderful my cares are. When I was changing to Care Crew I was a bit nervous because of being used to my old carers. It was the best decision I ever made. All of the girls are so kind and empathetic. Nothing is too much trouble and they are always so gentle. They chat to me
and make me feel special. To say 'thank you' isn't adequate, there aren't words to describe how much I appreciate them.
Review from Lynne M (Client / Service User)