Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

0 characters (200 minimum, 1000 maximum)

How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Edinburgh Support Services & Healthcare Training Ltd

stars
stars 30 March 2024
My husband and I are both in our eighties and require personal care on a daily basis. We appreciate the help given to us by the staff in attendance at our home.
Review from J H (Client / Service User)
stars
stars 25 March 2024
I cannot speak highly enough of the care and support provided by ESS. Had it not been for their care provided to my elderly father, I don't know how we would have managed. All their staff demonstrated professionalism, empathy and kindness. A first-class organisation and staff.
Review from G R (Son of Client/Service User)
stars
stars 14 March 2024
As a wife trying to cope with, and come to terms with my husband's imminent passing, I could not have survived without the professional care and compassion received from the carers employed by Edinburgh Support Services and Healthcare Ltd. From my first meeting to our last visit, we were given the
very best personal care and consideration. The carers appointed were meticulous in their routine, always on time and so obviously invested in their client's wellbeing. I am eternally grateful for the way this organisation helped our family at the most difficult of times. I would not hesitate to recommend Edinburgh Support Services & Healthcare.
Review from Margaret J (Wife of Client/Service User)