Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Daffodil Care Ltd

stars
stars 12 March 2025
At all times the help from the carers was excellent. They took into consideration the needs of the client but also of her family. Sadly on occasions there was some confusion making it necessary for a phone call to be made to the office and a replacement cover sent later. It was good that towards the
end of the clients life the same three carers came (one at 8am, one at 2pm and one at 8pm). This gave the family a feeling of confidence.
Review from C N (Sister of Client/Service User)
stars
stars 12 March 2025
The care staff have been very poor to excellent, but I have always been treated with respect. The excellent carers have taken my physical difficulties into account as they can vary each day. They have worked with the nurse to improve my skin problems. Management staff do not seem to have assisted
the care staff well with transport to clients at all times. The problems I have reported were sorted out. Overall experience mixed.
Review from H T (Client / Service User)
stars
stars 13 February 2025
I am very happy with the care I received from your carers. My only disappointment is when no one turns up for my daily care call.
Review from S D (Client / Service User)