Submit a Review for Helping Hands Home Care (Ellesmere Port)
Suite 117 Pioneer House, Pioneer Business Park, North Road, Ellesmere Port, CH65 1AD
View full details of Helping Hands Home Care (Ellesmere Port)Latest Reviews for Helping Hands Home Care (Ellesmere Port)
27 January 2026
Good! Prompt precise service! Good in assisting my mother , pleasant carer happy to help, have a chat, assist in changing bedding and personal care where needed!
Gear service effective, efficient staff!
22 September 2025
We have been using Helping Hands for a while now for my mother. All the carers are lovely, they are super caring, thoughtful and make sure that all mums needs are met whilst chatting and lifting mums spirits throughout the visit. We feel reassured and at ease knowing mum is getting the best care we
can ask for. We would highly recommend Helping hands, from the first interaction nothing was too much trouble for them, they listened to us and our concerns and also to my mum and what she wanted, they don't just provide care they are company for loved ones as well. The special touch of one of my mums carers buying her flowers on her birthday was lovely. They go above and beyond on every visit and now my mum looks forward to seeing them every day.
30 May 2025
Very happy with the service provided, my parents have only had praise for all the carers that have visited them so far, friendly, helpful, nothing to much trouble, have been very supportive of mum in dealing with the challenges dad presents
22 May 2025
We are absolutely delighted with the care provided for mum and highly recommend Helping Hands.
All of the carers are warm, friendly, efficient and extremely kind.
As a result mum responds very well to them and allows them to manage her personal care.
Communication regarding bookings is excellent
and last minute changes have been accommodated with no problem making difficult situations so much easier for us.
All in all a truly brilliant service and one which we will continue to use for as long as possible.
10 March 2025
My mum is very happy with the service you provide. All your staff are always on time unless they get held up in traffic and if this is the case they have always rung to let mum know. They are always happy, cheerful and chatty, and brighten her day with their stories of family or holidays. For myself
as long as my mum is happy and looked after it makes it much easier for me to relax on my time away. Thank you.
10 March 2025
All staff who have been have been very friendly, professional and helpful. Company seems very well organised and run. I am delighted to have been recommended to use the company and have already recommended them to others.
28 February 2025
Unable to write due to severe tremor.
17 February 2025
Reliable, friendly staff who respond to my dads needs. Excellent service. Thank you.
17 February 2025
Helping Hands Home Care have transformed my life and I am no longer lonely, or frightened about not being able to do every day things. I am 85 in March, at first I did not like so many different people coming each day, but now I look forward to seeing them and hearing their stories. I can relax and
look forward to each day now and catching up with news. Well done HH. A visit to the doctor was very helpful also.
13 February 2025
Helping Hands (Ellesmere Port) have always provided a good service for my daughter. The carers are really good and the office staff have always tried to provide the carers that my daughter feels most comfortable with.
13 February 2025
We employed Helping Hands as carers for my mother and step father in law who both have dementia and were living at home. The care provided was second to none, the carer's all used their initiative and washed bedding and clothing, made sure that the kitchen was left clean etc. as well as catering for
the needs of my parents in law. Their cheerful disposition also helped to maintain a nice homely environment. The management team bent over backwards to help with any emergency i.e. the last minute need for an overnight stay etc. Thank you team, you were amazing!
13 February 2025
Always willing to accommodate changes such as earlier visits. Easy to deal with.
13 February 2025
Very happy with the quality of carers. They are kind and caring and carry out duties in a professional manner. The carers have been a great help to me coming in daily to take care of my parents. The company keep in touch if there are any concerns.
13 February 2025
I'm very pleased with your service. The carers are all pleasant, helpful, and always on time unless they're caught in traffic, and even then they will ring to let me know. It's nice to hear all their news, they brighten my day. A big thank you to them all.
18 May 2023
I have been delighted and impressed by the quality of the service I have received. Despite having to change dates 5 times due to hospital cancellations (often at the very last minute) the staff were unfailingly helpful and courteous. The carers have come when they should-not always the case with
many services and have been kind and efficient in every way and have been a great help to me! Thank you.
18 May 2023
Very happy with the quality of carers. They are compassionate, kind and carry out duties in a professional manner. Company helpful and taking Mum to appointments.
10 May 2023
My daughter says that she has a "happy time" with her carer. She look forward to her Fridays. "She makes me laugh" "I love grandma" (the doll).
04 May 2023
Very efficient, prompt and friendly service. Very pleased with the services provided.
Latest Reviews for Helping Hands Home Care (Ellesmere Port)
27 January 2026
Good! Prompt precise service! Good in assisting my mother , pleasant carer happy to help, have a chat, assist in changing bedding and personal care where needed!
Gear service effective, efficient staff!
22 September 2025
We have been using Helping Hands for a while now for my mother. All the carers are lovely, they are super caring, thoughtful and make sure that all mums needs are met whilst chatting and lifting mums spirits throughout the visit. We feel reassured and at ease knowing mum is getting the best care we
can ask for. We would highly recommend Helping hands, from the first interaction nothing was too much trouble for them, they listened to us and our concerns and also to my mum and what she wanted, they don't just provide care they are company for loved ones as well. The special touch of one of my mums carers buying her flowers on her birthday was lovely. They go above and beyond on every visit and now my mum looks forward to seeing them every day.
30 May 2025
Very happy with the service provided, my parents have only had praise for all the carers that have visited them so far, friendly, helpful, nothing to much trouble, have been very supportive of mum in dealing with the challenges dad presents
22 May 2025
We are absolutely delighted with the care provided for mum and highly recommend Helping Hands.
All of the carers are warm, friendly, efficient and extremely kind.
As a result mum responds very well to them and allows them to manage her personal care.
Communication regarding bookings is excellent
and last minute changes have been accommodated with no problem making difficult situations so much easier for us.
All in all a truly brilliant service and one which we will continue to use for as long as possible.
10 March 2025
My mum is very happy with the service you provide. All your staff are always on time unless they get held up in traffic and if this is the case they have always rung to let mum know. They are always happy, cheerful and chatty, and brighten her day with their stories of family or holidays. For myself
as long as my mum is happy and looked after it makes it much easier for me to relax on my time away. Thank you.
10 March 2025
All staff who have been have been very friendly, professional and helpful. Company seems very well organised and run. I am delighted to have been recommended to use the company and have already recommended them to others.
28 February 2025
Unable to write due to severe tremor.
17 February 2025
Reliable, friendly staff who respond to my dads needs. Excellent service. Thank you.
17 February 2025
Helping Hands Home Care have transformed my life and I am no longer lonely, or frightened about not being able to do every day things. I am 85 in March, at first I did not like so many different people coming each day, but now I look forward to seeing them and hearing their stories. I can relax and
look forward to each day now and catching up with news. Well done HH. A visit to the doctor was very helpful also.
13 February 2025
Helping Hands (Ellesmere Port) have always provided a good service for my daughter. The carers are really good and the office staff have always tried to provide the carers that my daughter feels most comfortable with.
13 February 2025
We employed Helping Hands as carers for my mother and step father in law who both have dementia and were living at home. The care provided was second to none, the carer's all used their initiative and washed bedding and clothing, made sure that the kitchen was left clean etc. as well as catering for
the needs of my parents in law. Their cheerful disposition also helped to maintain a nice homely environment. The management team bent over backwards to help with any emergency i.e. the last minute need for an overnight stay etc. Thank you team, you were amazing!
13 February 2025
Always willing to accommodate changes such as earlier visits. Easy to deal with.
13 February 2025
Very happy with the quality of carers. They are kind and caring and carry out duties in a professional manner. The carers have been a great help to me coming in daily to take care of my parents. The company keep in touch if there are any concerns.
13 February 2025
I'm very pleased with your service. The carers are all pleasant, helpful, and always on time unless they're caught in traffic, and even then they will ring to let me know. It's nice to hear all their news, they brighten my day. A big thank you to them all.
18 May 2023
I have been delighted and impressed by the quality of the service I have received. Despite having to change dates 5 times due to hospital cancellations (often at the very last minute) the staff were unfailingly helpful and courteous. The carers have come when they should-not always the case with
many services and have been kind and efficient in every way and have been a great help to me! Thank you.
18 May 2023
Very happy with the quality of carers. They are compassionate, kind and carry out duties in a professional manner. Company helpful and taking Mum to appointments.
10 May 2023
My daughter says that she has a "happy time" with her carer. She look forward to her Fridays. "She makes me laugh" "I love grandma" (the doll).
04 May 2023
Very efficient, prompt and friendly service. Very pleased with the services provided.