49 Oxford Road, Cowley, Oxford, OX4 2ER
View Full Details of Jeff Jen Care PlusThe user can be difficult but the carers handle this well. They do the job efficiently. The carers give good advice to me and I follow the advice. The carers always make the scheduled visits which is very reassuring to me. The carers established a rapport with the user such that she responds to them when they arrive.
Carers are very good and caring with Ibrahim especially happy with Patrick.
I have been using Jeff Jen care service for approximately one year. The care has been satisfactory but not as efficient as the first few months when I had a main different carer. It is just a matter of caring for Roger - there is no medication or cooking involved - so I would have thought there was time for meticulous care and cleanliness to be completed. I must stress the three carers who came are all very nice and cheer Roger when he sees them and I would like to thank them for all the help they give.
As a very elderly and vulnerable man. My Father is unsure and worries about who is coming when his regular carers are on annual leave, it is not really explained to him. Also he says when he had this visit he raised concerns that the lunch care and teatime care were sometimes too close together, but so far nothing seems to have done in regards to that.
The office was very accommodating with my required dates and call times, sometimes at short notice. The carer remembered my routine, even after 12 months had passed since the last time. The carer was always punctual, efficient, kind and good company.
Jeff Jen supported our mother throughout her final years of her life. They showed kindness, compassion and support to both her and her family. If any problems arose; they were addressed promptly and efficiently dealt with. We would highly recommend Jeff Jen as care providers.
The user can be difficult but the carers handle this well. They do the job efficiently. The carers give good advice to me and I follow the advice. The carers always make the scheduled visits which is very reassuring to me. The carers established a rapport with the user such that she responds to them when they arrive.
Carers are very good and caring with Ibrahim especially happy with Patrick.
I have been using Jeff Jen care service for approximately one year. The care has been satisfactory but not as efficient as the first few months when I had a main different carer. It is just a matter of caring for Roger - there is no medication or cooking involved - so I would have thought there was time for meticulous care and cleanliness to be completed. I must stress the three carers who came are all very nice and cheer Roger when he sees them and I would like to thank them for all the help they give.
As a very elderly and vulnerable man. My Father is unsure and worries about who is coming when his regular carers are on annual leave, it is not really explained to him. Also he says when he had this visit he raised concerns that the lunch care and teatime care were sometimes too close together, but so far nothing seems to have done in regards to that.
The office was very accommodating with my required dates and call times, sometimes at short notice. The carer remembered my routine, even after 12 months had passed since the last time. The carer was always punctual, efficient, kind and good company.
Jeff Jen supported our mother throughout her final years of her life. They showed kindness, compassion and support to both her and her family. If any problems arose; they were addressed promptly and efficiently dealt with. We would highly recommend Jeff Jen as care providers.