Submit a Review for SureCare Colchester & Braintree
Suite 31 Blackwells House, Coggeshall Road, Earls Colne, Colchester, CO6 2JX
View full details of SureCare Colchester & BraintreeLatest Reviews for SureCare Colchester & Braintree
04 February 2026
SureCare have provided care services for my mum for over 18 months. During this time the number of care calls a day has varied, but SureCare have always accommodated our requests, even going over and above at times to help fulfil my mothers care needs. Having a small care team really worked well
for my mum, she was comfortable knowing who to expect and when for her care calls. Communication from both management and care staff has been both comprehensive and caring. The carers treated my mum with dignity and respect and were very caring. Time keeping for care calls was also impressive, and if they were going to be delayed for any reason communication was made to alert us to this. I would 100% recommend SureCare's services.
04 February 2026
All carers I have had, had been very good. They always treat me with dignity, and have allowed me to continue living on my own home. I would recommend them to anyone who needed them.
09 May 2025
Sure Care are family focused and do everything possible to meet the needs of those they care for, adapting to change responsively and supportively.
Over the time they supported my mother they arranged additional visits, worked hard to get to know her as a person and that they use a small team and
no agency means they all know their clients well.
Professional approach and dementia understanding.
09 May 2025
I have employed the services of SureCare for the last 2 years for my mother.
During this time they have been 100% reliable, complied with my requests for my mum, treated her with dignity, occupied her mind with activities where possible (time permitting), consistent similar carers as she has
dementia to limit confusion.
Overall I am completely satisfied with the service they provide and would recommend their services.
08 May 2025
Excellent time keeping. Always on time.car excellent
Very impressive
All staff well trained and competent
I can't fault the service being offered
Food prep and personal care good
Staff polite and courteous
08 May 2025
The staff who visit are kind and very helpful. I feel very confident that my father is being well looked after and any problems are quickly raised with me. The office team are equally responsive and interested in providing the support we need.
08 May 2025
The support we receive is excellent all round. The carers are caring and careful, courteous and flexible. The management deals calmly and effectively with all eventualities. And experience has provided the service with a comprehensive understanding of their client's needs.
08 May 2025
Everyone at SureCare has all ways been very helpful caring and kind doing all they can to help us. I would recommend them to anyone who needs caring help. They are always on time and look after my husband very well.
07 October 2024
My carer visits me 3 times daily - 9:15 AM (1 hour), 5:30 PM (1 & a half hours) and 8:30 PM (1 & a half hours). The visits are always on time - as per her schedule.
30 September 2024
The carers I have met have been friendly, kind and helpful, very pleasant whilst carrying out their tasks.
14 February 2024
SureCare looked after my mum until she died, then my dad. The carers were always kind and cheerful. No task was too much. My dad really loved his carers' visits. The management staff also were very caring and efficient. Every time there was a change of circumstance, SureCare happily adapted to suit
my dad's needs. They gave him and the family peace of mind up to his final days.
07 December 2023
SureCare were amazing when we had to unexpectedly care for relatives who became unwell while visiting overseas. The manager was so supportive and helpful and went above and beyond what was expected of a care manager. The carers she sent in to support were competent, kind and helpful. I would highly
recommend SureCare Colchester and Braintree.
22 November 2023
My carer visits half an hour every morning and every evening. He is efficient, gets my breakfast and cleans up after the night (making the bed etc.), gets my breakfast and checks the windows etc. In the evening he prepares the bathroom and bedroom for bedtime. This pampering is due to my being
disabled due to severe Rheumatoid Arthritis. Doing his four and a half hours cleaning he does what he can cleaning. I am entirely satisfied with his performance.
Latest Reviews for SureCare Colchester & Braintree
04 February 2026
SureCare have provided care services for my mum for over 18 months. During this time the number of care calls a day has varied, but SureCare have always accommodated our requests, even going over and above at times to help fulfil my mothers care needs. Having a small care team really worked well
for my mum, she was comfortable knowing who to expect and when for her care calls. Communication from both management and care staff has been both comprehensive and caring. The carers treated my mum with dignity and respect and were very caring. Time keeping for care calls was also impressive, and if they were going to be delayed for any reason communication was made to alert us to this. I would 100% recommend SureCare's services.
04 February 2026
All carers I have had, had been very good. They always treat me with dignity, and have allowed me to continue living on my own home. I would recommend them to anyone who needed them.
09 May 2025
Sure Care are family focused and do everything possible to meet the needs of those they care for, adapting to change responsively and supportively.
Over the time they supported my mother they arranged additional visits, worked hard to get to know her as a person and that they use a small team and
no agency means they all know their clients well.
Professional approach and dementia understanding.
09 May 2025
I have employed the services of SureCare for the last 2 years for my mother.
During this time they have been 100% reliable, complied with my requests for my mum, treated her with dignity, occupied her mind with activities where possible (time permitting), consistent similar carers as she has
dementia to limit confusion.
Overall I am completely satisfied with the service they provide and would recommend their services.
08 May 2025
Excellent time keeping. Always on time.car excellent
Very impressive
All staff well trained and competent
I can't fault the service being offered
Food prep and personal care good
Staff polite and courteous
08 May 2025
The staff who visit are kind and very helpful. I feel very confident that my father is being well looked after and any problems are quickly raised with me. The office team are equally responsive and interested in providing the support we need.
08 May 2025
The support we receive is excellent all round. The carers are caring and careful, courteous and flexible. The management deals calmly and effectively with all eventualities. And experience has provided the service with a comprehensive understanding of their client's needs.
08 May 2025
Everyone at SureCare has all ways been very helpful caring and kind doing all they can to help us. I would recommend them to anyone who needs caring help. They are always on time and look after my husband very well.
07 October 2024
My carer visits me 3 times daily - 9:15 AM (1 hour), 5:30 PM (1 & a half hours) and 8:30 PM (1 & a half hours). The visits are always on time - as per her schedule.
30 September 2024
The carers I have met have been friendly, kind and helpful, very pleasant whilst carrying out their tasks.
14 February 2024
SureCare looked after my mum until she died, then my dad. The carers were always kind and cheerful. No task was too much. My dad really loved his carers' visits. The management staff also were very caring and efficient. Every time there was a change of circumstance, SureCare happily adapted to suit
my dad's needs. They gave him and the family peace of mind up to his final days.
07 December 2023
SureCare were amazing when we had to unexpectedly care for relatives who became unwell while visiting overseas. The manager was so supportive and helpful and went above and beyond what was expected of a care manager. The carers she sent in to support were competent, kind and helpful. I would highly
recommend SureCare Colchester and Braintree.
22 November 2023
My carer visits half an hour every morning and every evening. He is efficient, gets my breakfast and cleans up after the night (making the bed etc.), gets my breakfast and checks the windows etc. In the evening he prepares the bathroom and bedroom for bedtime. This pampering is due to my being
disabled due to severe Rheumatoid Arthritis. Doing his four and a half hours cleaning he does what he can cleaning. I am entirely satisfied with his performance.