Based in Earls Colne, SureCare Colchester & Braintree has been set up to meet the personal care, companionship and assistance needs of the older local community, enabling them to stay in their own homes for longer, maintaining dignity and independence.
The staff are fully vetted and highly trained in personal care, they actively listen to clients and family members to provide the outstanding care you should expect from SureCare Colchester & Braintree.
Where will SureCare Colchester & Braintree fit into your future life?
Care Provided by SureCare Colchester & Braintree
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £35 - £70
- 30 Minute Visiting Care Fees: £25 - £40
Contact SureCare Colchester & Braintree to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
-
NHS (Contracted Provider) -
Good to Know
Group/Owner
- SureCare
- Private Owned
Person in charge
- Muhammed Rashid (Director)
SureCare Colchester & Braintree Reviews (13)
SureCare Colchester & Braintree has a Review Score of 9.5 (9.462) out of 10, based on 10 reviews in the last 2 years.
Over all time SureCare Colchester & Braintree has 13 reviews.
SureCare have provided care services for my mum for over 18 months. During this time the number of care calls a day has varied, but SureCare have always accommodated our requests, even going over and above at times to help fulfil my mothers care needs. Having a small care team really worked well for my mum, she was comfortable knowing who to expect and when for her care calls. Communication from both management and care staff has been both comprehensive and caring. The carers treated my mum with dignity and respect and were very caring. Time keeping for care calls was also impressive, and if they were going to be delayed for any reason communication was made to alert us to this. I would 100% recommend SureCare's services.
All carers I have had, had been very good. They always treat me with dignity, and have allowed me to continue living on my own home. I would recommend them to anyone who needed them.
Thank you for the kind words, this goes a long way in boosting the morale of the team!
Over the time they supported my mother they arranged additional visits, worked hard to get to know her as a person and that they use a small team and no agency means they all know their clients well.
Professional approach and dementia understanding.
During this time they have been 100% reliable, complied with my requests for my mum, treated her with dignity, occupied her mind with activities where possible (time permitting), consistent similar carers as she has dementia to limit confusion.
Overall I am completely satisfied with the service they provide and would recommend their services.
Very impressive
All staff well trained and competent
I can't fault the service being offered
Food prep and personal care good
Staff polite and courteous
Thank you for your kind words, we always aim to keep punctual, prompt and provide the best care.
The staff who visit are kind and very helpful. I feel very confident that my father is being well looked after and any problems are quickly raised with me. The office team are equally responsive and interested in providing the support we need.
Thank you for your kind words, we always aim to keep punctual, prompt and provide the best care.
The support we receive is excellent all round. The carers are caring and careful, courteous and flexible. The management deals calmly and effectively with all eventualities. And experience has provided the service with a comprehensive understanding of their client's needs.
Thank you for your kind words, we always aim to keep punctual, prompt and provide the best care. These comments go a long way and give the team a big boost. We will continue to provide you the care you expect.
Everyone at SureCare has all ways been very helpful caring and kind doing all they can to help us. I would recommend them to anyone who needs caring help. They are always on time and look after my husband very well.
Thank you for your kind words, we always aim to keep punctual, prompt and provide the best care.
My carer visits me 3 times daily - 9:15 AM (1 hour), 5:30 PM (1 & a half hours) and 8:30 PM (1 & a half hours). The visits are always on time - as per her schedule.
Thank you for your kind words, we always aim to keep punctual and prompt.
The carers I have met have been friendly, kind and helpful, very pleasant whilst carrying out their tasks.
Many thanks for your kind words, we all hope we can continue to provide the best carers for you.
SureCare looked after my mum until she died, then my dad. The carers were always kind and cheerful. No task was too much. My dad really loved his carers' visits. The management staff also were very caring and efficient. Every time there was a change of circumstance, SureCare happily adapted to suit my dad's needs. They gave him and the family peace of mind up to his final days.
Thank you for the kind words. It was an absolute pleasure knowing and caring for both your parents.
SureCare were amazing when we had to unexpectedly care for relatives who became unwell while visiting overseas. The manager was so supportive and helpful and went above and beyond what was expected of a care manager. The carers she sent in to support were competent, kind and helpful. I would highly recommend SureCare Colchester and Braintree.
Many thanks for your kind words, it was our pleasure to support you and your family when you most needed it.
My carer visits half an hour every morning and every evening. He is efficient, gets my breakfast and cleans up after the night (making the bed etc.), gets my breakfast and checks the windows etc. In the evening he prepares the bathroom and bedroom for bedtime. This pampering is due to my being disabled due to severe Rheumatoid Arthritis. Doing his four and a half hours cleaning he does what he can cleaning. I am entirely satisfied with his performance.
Thank you for this positive review, we always strive to go above and beyond to make sure all our clients are happy with our service.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 January 2026- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for SureCare Colchester & Braintree.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for SureCare Colchester & Braintree.
Meet the Team (1)
I have a background in finance, in 2021 I completed my professional exams to become a Member of the Association of Chartered Certified Accountants. This was a challenging profession to enter with many exams and assessments.
I also have experience in property management which I learnt from a young age from my father, who I have now taken over and run several properties in the letting industry.
I enjoy spending time with my young family and motorcycle riding.
Both my parents are retired, I see some of the difficulties they face as they have aged and can see their needs growing hence opening SureCare Colchester & Braintree
Frequently Asked Questions about SureCare Colchester & Braintree
How many Carers does SureCare Colchester & Braintree employ?
SureCare Colchester & Braintree employs 3 carers.
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