Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


All reviews must comply with our Review Policy Content Standards.       Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Smarta Services

stars
stars 01 October 2025
We feel so lucky to have landed with Smarta Services as carers for my mum. They looked after my mum for the last 1.5 years and I have to say each member of the team has been absolutely brilliant. Very caring, considerate and knowledgeable. They took away our stresses and made my mum's last few years very peaceful. So grateful to the whole team and especially the management team Grace and Sam.
Review from J J (Son of Client/Service User)
stars
stars 08 May 2023
One of the management team called me when I was in desperate need of care at home, and they attended to me so swiftly, on short notice, and the carer was there to help in less than 48 hours. Great team and a great approach. Will greatly recommend.
Review from R E (Client / Service User)