Smarta Services

27 Repton Gardens, Hedge End, Southampton SO30 2AE
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8.5 3 Reviews
  • Smarta Services, Southampton
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Care Provided by Smarta Services

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing

Other Care Provided

  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Funding & Fees

  • Hourly Visiting Care Fees: £22 – £24
  • Weekly Live-in Care Fees: £1200 – £1500

These prices are only a guideline, please contact Smarta Services to find out the exact price for your requirements.

Contact Smarta Services to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Smarta Services to get a personalised quote.

Good to Know

Owner

  • Smarta Services Ltd
  • Privately Owned

Person in Charge

  • Pendo Njafuh (Manager)
Are you the Owner/Manager of Smarta Services? View your Advertising Options

Smarta Services Reviews (3)

8.5

Smarta Services has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time Smarta Services has 3 reviews.

Overall Experience
  • 3
  • 0
  • 0
  • 0
  • 0
Date Published
  • 3
  • 2
  • 2
  • 2
  • 1
Reviewer Connection to Smarta Services
  • 1
  • 1
  • 1
Total of 3, showing 1-3
Review from Donna T (Partner of Client) published on 3 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Smarta services were very professional and very caring, they couldn't do enough for my partner who was bed ridden with cancer, they took care of all his needs to make him as comfortable as possible, they were always on the end of a phone if I needed them or their advice, they were very reliable.
I
couldn't recommend them enough.
Reply from Samuel Obi, Manager at Smarta Services
Thanks so much for your kind words, lady Donna. We're thrilled our services met your expectations and hope you holding on well and please hold on to the good memories you and him shared.
We look…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J J (Son of Client) published on 1 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We feel so lucky to have landed with Smarta Services as carers for my mum. They looked after my mum for the last 1.5 years and I have to say each member of the team has been absolutely brilliant. Very caring, considerate and knowledgeable. They took away our stresses and made my mum's last few years
very peaceful.
So grateful to the whole team and especially the management team Grace and Sam.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from R E (Client) published on 8 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
One of the management team called me when I was in desperate need of care at home, and they attended to me so swiftly, on short notice, and the carer was there to help in less than 48 hours. Great team and a great approach. Will greatly recommend.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Smarta Services is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Smarta Services is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Smarta Services is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Smarta Services

What Type of Services does Smarta Services offer?

Smarta Services offers Home Care.

How many Carers does Smarta Services employ?

Smarta Services employs 16 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Smarta Services to verify any information. View our terms and conditions. Smarta Services has an Basic Service - more info.