Submit a Review for Right at Home (Bromsgrove Redditch & Droitwich)
4 West Court, Saxon Business Park, Hanbury Road, Stoke Prior, Bromsgrove, B60 4AD
View Full Details of Right at Home (Bromsgrove Redditch & Droitwich)Latest Reviews for Right at Home (Bromsgrove Redditch & Droitwich)
25 April 2025
This team are outstanding! Ranging from urgent care needs a few months ago to regular daily support, they are skilled, caring, efficient and authentic. This was our first time needing this type of support and they have been so flexible and reliable as the situation changed frequently. The portal information is detailed and provides much reassurance for those not local. The Managing Director and Manager were amazing helping me personally navigate a challenging situation.
23 April 2025
My mum has dementia and fell again and went into hospital in January, due to her paranoia social services were not happy for her to return home so she has now gone into a care home but before she went in the team from Bromsgrove were brilliant. Their patience with her was calm and it gave us a little bit of breathing space as her character had changed rather dramatically, though mum forgot rather quickly that the carers had been on a daily basis, we knew she had been attended to and was safe. I have texted often about things to do with mum and it has been sorted asap. My mum was very much against having carers but was soon happy with them attending to her, she had her favourites and in her muddled mind believed they were relatives. There is not enough space here to mention all that they did for her and us as a family.I cant thank them enough. I have no qualms in recommending the carers from Bromsgrove.
22 April 2025
My mother began her care journey with Right at Home over 12 months ago, initially for companionship after my father passed away. The staff were always friendly and caring, going over and above their remit. Eventually, and unfortunately fairly quickly, mom's health began to deteriorate and Right at Home were always supportive and accommodating, particularly when the remit for mom's care was increased and needed to be moved to more specialist requirements. I would definitely recommend this home care provider and we would still be using them now but for mom having to go into a full time care home.
24 December 2024
Great agency, jumped in just when we needed help with elderly parents. All the staff sent have been aware of our situation with Dad's dementia and the need to keep a calm influence while looking after his needs. As we move forward with Mom returning from hospital, we still need their help, but in different ways and two members of staff in particular were there to make this happen. Also big thanks to a particular carer, she has the patience of a saint!
01 November 2024
The team at Right at Home Bromsgrove has been fantastic for my Mum, she has dementia and is unable to go out on her own, now with Right at Home she is taken out, and has a lovely time shopping or going out to places like the garden centre. It really is a lifesaver for us, her daughters. They also help with meal planning and putting away and organising her food shop. I strongly recommend the team Right at Home for honest, compassionate care. As Mum's needs increase we will be using more of their services.
31 October 2024
They managed to set up Dad's care package very quickly after his hospital stay. The staff have been excellent in keeping me informed of Dad's wellbeing and as in his words, 'When things have gone awry', they have responded brilliantly and made sure that the correct assistance is called and stayed with him until they arrive. The company management have been very helpful and adaptive to Dad's needs.
13 June 2024
Every single carer who has visited Mum has been amazing. Mum calls them her special friends, and that's exactly what they are. Special friends with the care gene. Would definitely recommend it. Nothing is too much trouble.
29 April 2024
Excellent care for my step-mother-in-law nothing is too much trouble. The team go above and beyond to make sure she is comfortable. It’s great that the team arrive at the times requested. Team always on hand and inform me if anything occurs out of the normal routine.
17 April 2024
The care received for my mom has been exceptional. The carers have become part of the family and it is so reassuring to know that they are kind and compassionate as well as highly efficient. We have a great deal of trust in them which has helped so much with my mom's demanding needs. This also gives my dad some much-needed support to cope with caring for my mom at home. I recommend them unreservedly and we are incredibly lucky to have found them.
25 March 2024
From the beginning, the service has been excellent in every way. It is client-focused and is based on planned needs as well as specific issues if time permits on the day. Visiting staff are very skilled and sensitive with attention to me as an individual and my wife. It is evident that staff are valued by managers of the service and therefore give their best. All round I value what you provide.
29 February 2024
The standard of care received is very good. The carers are all happy, kind and considerate. Not knowing what to expect in the beginning, has put everyone at ease.
23 February 2024
I first contacted Right at Home when I was concerned about how my Dad was looking after himself last summer. I live about 2 hours from him with a young toddler and felt very lost with what to do. When I first spoke to the manager I had no idea what kind of care my Dad needed but he listened to all my concerns and offered considered suggestions to get started and I instantly knew I'd made the right decision. It was the staff who first flagged to me how severe the situation had become. Their professional experience and awareness was well beyond what a family member or friend could offer. The carer has been looking after him 3x a week since, and Right at Home have been central to the journey we've been on getting my Dad the help he needs. The carer has dealt with the difficult situations that have come up fantastically, and always goes above and beyond to support my Dad - and me. I would trust the carer with absolutely anything and would recommend this service to anyone.
22 January 2024
I cannot fault the service provided by Right at Home. They cannot do enough for me when they come. Thank you for all you do.
12 January 2024
Wonderful help! Enabling me to cope after a cardiac arrest. Will do anything including taking me to the dentist. I really appreciate the help.
10 January 2024
A new connection with Right at Home to provide Mum with a little help! A very helpful, friendly, kind carer comes twice a week to help Mum in and out of the shower, make bed, get breakfast, put washing in, have a chat. So far we are very pleased - long may it last.
30 August 2023
My carer is very good, helps me with different things. We are gradually doing different things, I would like to stay with her, most of the time depending on her workload.
30 August 2023
I have found Right at Home to be an excellent caring business, the management and staff have treated us with great kindness and professionalism. Their attention to health and safety procedures is first-class. They cannot do enough to help in any way that is necessary. I have no hesitation in recommending this care company.
22 August 2023
I am very pleased with the service Right at Home are providing for my brother. He seems very happy which is nice to see. I have no problems whatsoever.
Latest Reviews for Right at Home (Bromsgrove Redditch & Droitwich)
25 April 2025
This team are outstanding! Ranging from urgent care needs a few months ago to regular daily support, they are skilled, caring, efficient and authentic. This was our first time needing this type of support and they have been so flexible and reliable as the situation changed frequently. The portal information is detailed and provides much reassurance for those not local. The Managing Director and Manager were amazing helping me personally navigate a challenging situation.
23 April 2025
My mum has dementia and fell again and went into hospital in January, due to her paranoia social services were not happy for her to return home so she has now gone into a care home but before she went in the team from Bromsgrove were brilliant. Their patience with her was calm and it gave us a little bit of breathing space as her character had changed rather dramatically, though mum forgot rather quickly that the carers had been on a daily basis, we knew she had been attended to and was safe. I have texted often about things to do with mum and it has been sorted asap. My mum was very much against having carers but was soon happy with them attending to her, she had her favourites and in her muddled mind believed they were relatives. There is not enough space here to mention all that they did for her and us as a family.I cant thank them enough. I have no qualms in recommending the carers from Bromsgrove.
22 April 2025
My mother began her care journey with Right at Home over 12 months ago, initially for companionship after my father passed away. The staff were always friendly and caring, going over and above their remit. Eventually, and unfortunately fairly quickly, mom's health began to deteriorate and Right at Home were always supportive and accommodating, particularly when the remit for mom's care was increased and needed to be moved to more specialist requirements. I would definitely recommend this home care provider and we would still be using them now but for mom having to go into a full time care home.
24 December 2024
Great agency, jumped in just when we needed help with elderly parents. All the staff sent have been aware of our situation with Dad's dementia and the need to keep a calm influence while looking after his needs. As we move forward with Mom returning from hospital, we still need their help, but in different ways and two members of staff in particular were there to make this happen. Also big thanks to a particular carer, she has the patience of a saint!
01 November 2024
The team at Right at Home Bromsgrove has been fantastic for my Mum, she has dementia and is unable to go out on her own, now with Right at Home she is taken out, and has a lovely time shopping or going out to places like the garden centre. It really is a lifesaver for us, her daughters. They also help with meal planning and putting away and organising her food shop. I strongly recommend the team Right at Home for honest, compassionate care. As Mum's needs increase we will be using more of their services.
31 October 2024
They managed to set up Dad's care package very quickly after his hospital stay. The staff have been excellent in keeping me informed of Dad's wellbeing and as in his words, 'When things have gone awry', they have responded brilliantly and made sure that the correct assistance is called and stayed with him until they arrive. The company management have been very helpful and adaptive to Dad's needs.
13 June 2024
Every single carer who has visited Mum has been amazing. Mum calls them her special friends, and that's exactly what they are. Special friends with the care gene. Would definitely recommend it. Nothing is too much trouble.
29 April 2024
Excellent care for my step-mother-in-law nothing is too much trouble. The team go above and beyond to make sure she is comfortable. It’s great that the team arrive at the times requested. Team always on hand and inform me if anything occurs out of the normal routine.
17 April 2024
The care received for my mom has been exceptional. The carers have become part of the family and it is so reassuring to know that they are kind and compassionate as well as highly efficient. We have a great deal of trust in them which has helped so much with my mom's demanding needs. This also gives my dad some much-needed support to cope with caring for my mom at home. I recommend them unreservedly and we are incredibly lucky to have found them.
25 March 2024
From the beginning, the service has been excellent in every way. It is client-focused and is based on planned needs as well as specific issues if time permits on the day. Visiting staff are very skilled and sensitive with attention to me as an individual and my wife. It is evident that staff are valued by managers of the service and therefore give their best. All round I value what you provide.
29 February 2024
The standard of care received is very good. The carers are all happy, kind and considerate. Not knowing what to expect in the beginning, has put everyone at ease.
23 February 2024
I first contacted Right at Home when I was concerned about how my Dad was looking after himself last summer. I live about 2 hours from him with a young toddler and felt very lost with what to do. When I first spoke to the manager I had no idea what kind of care my Dad needed but he listened to all my concerns and offered considered suggestions to get started and I instantly knew I'd made the right decision. It was the staff who first flagged to me how severe the situation had become. Their professional experience and awareness was well beyond what a family member or friend could offer. The carer has been looking after him 3x a week since, and Right at Home have been central to the journey we've been on getting my Dad the help he needs. The carer has dealt with the difficult situations that have come up fantastically, and always goes above and beyond to support my Dad - and me. I would trust the carer with absolutely anything and would recommend this service to anyone.
22 January 2024
I cannot fault the service provided by Right at Home. They cannot do enough for me when they come. Thank you for all you do.
12 January 2024
Wonderful help! Enabling me to cope after a cardiac arrest. Will do anything including taking me to the dentist. I really appreciate the help.
10 January 2024
A new connection with Right at Home to provide Mum with a little help! A very helpful, friendly, kind carer comes twice a week to help Mum in and out of the shower, make bed, get breakfast, put washing in, have a chat. So far we are very pleased - long may it last.
30 August 2023
My carer is very good, helps me with different things. We are gradually doing different things, I would like to stay with her, most of the time depending on her workload.
30 August 2023
I have found Right at Home to be an excellent caring business, the management and staff have treated us with great kindness and professionalism. Their attention to health and safety procedures is first-class. They cannot do enough to help in any way that is necessary. I have no hesitation in recommending this care company.
22 August 2023
I am very pleased with the service Right at Home are providing for my brother. He seems very happy which is nice to see. I have no problems whatsoever.