Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Northern Angels Care Ltd

stars
stars 08 May 2025
All staff quickly understand my needs, and how the home works. I felt I was respected in every way.
Review from J H (Client / Service User)
stars
stars 23 September 2024
All of the carers are lovely, especially the younger ones. All are very respectful to me. Ask about my welfare and always do what I ask. Always friendly and chat with me whilst doing their job.
Review from B S (Client / Service User)
stars
stars 23 September 2024
All the staff from management to carers at Northern Angels are simply outstanding. They 100% provide excellent care and compassion throughout. The carers are always on time, reliable and mentally engaging with my dad, who has dementia and Alzheimer's. I can 100%, hand on heart, say my dad is in good
hands when I am away. Simply exceptional service.
Review from Pamela M (Daughter of Client/Service User)
stars
stars 04 September 2024
Efficient friendly service. The staff are willing to accommodate any changes/requests the family may have. The staff are genuinely concerned about the client and house with family if they have any issues. The client enjoys the visits and the help she receives and they make each other laugh. Thank
you.
Review from D E (Son of Client/Service User)
stars
stars 06 August 2024
As a person needing care assistance to help with medication, personal care, shopping and some social time away from my home, I really have high praise for both the management and care staff who deal with me on a daily basis. Their communication skills are brilliant. I 'm treated with respect and
dignity, they always have a happy attitude, take time to listen and help me as my condition changes. Cheer me up on my 'feeling down' days.
Review from Keith H (Client / Service User)
stars
stars 31 July 2024
A very reliable and caring company from the management who are well organised and the carers who are punctual and hardworking. Anybody needing home care need to look no further.
Review from P B (Client / Service User)
stars
stars 25 July 2024
We have appreciated the attentive care given by Northern Angels over many months. They are cheerful and reliable and a good source of support in the varied tasks necessary for the ongoing care I require.
Review from Frederick H (Client / Service User)
stars
stars 25 July 2024
Overall I am very happy with the service provided.
Review from F P (Client / Service User)