Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Utopia Care

stars
stars 30 May 2025
My mum has dementia and can be extremely difficult. Utopia's carers are very understanding of this and are kind and patient. They have some amazing carers who are very dedicated and really do " care." I feel stressed looking after mum, but it helps so much to be able to trust her care to utopia and know they won't get angry, or take it personally when she's at her worst. They give careful consideration to who they employ, and any issues I have are dealt with promptly, thank you to all the carers. You are very much appreciated.
Review from F G (Daughter of Client/Service User)
stars
stars 30 May 2025
My carer is very excellent always on time very helpful explains everything to me that I don't understand always calls me to tell me that he's on his way take me to places that I want to go he's a very hard-working person I am very happy that he's my carer he's very polite how would you rate the camouflage on the phone please give
Review from N C (Client / Service User)